Was Useful
I liked the ease of being able to see my balances and submit claims, when it worked. Now I can’t even log in. It just sits on the login page loading.
FFFPMJV
Unclear Claim Rejection
My claim was rejected without a clear explanation or sufficient details about the reason for the denial. The app should provide a specific explanation and clearly identify what information or documentation is missing so customers can understand the decision and take the appropriate next steps. Very frustrating experience.
Show more
P2Patrick jiang 2026
Lots of bugs and crashes
historically, a very poor app. Lots of bugs and crashes, inability to reach certain information, inability to send messages when trying to submit a request. Very frustrated every time i use it.
TTakeiteasybam
Awful
The app doesn’t work majority of the time, even after the updates. They also don’t approve 99% of the submitted claims. I’ve tried to resubmit reveipts multiple times and each time, you get a different reason stating they need the date or provider name when it’s literally right there on the receipt??
Show more
RRandySmoke
Worst App Ever
There are so many functions that do not work correctly. I can’t even send a support request. Error. Error, Error. The worst!
!!!!WA!!!
