Comparison

MyUofMHealth vs BASIC Benefits App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

MyUofMHealth

Access your medical care, manage appointments, communicate with your care team, and review health records. This portal allows you to check in for visits, request prescription refills, and even conduct e-visits for certain conditions.

Highlights
  • eCheck-In for visits
  • Fast Pass for early appointments
  • Communicate with care team
  • Request and view appointments
  • View test/lab results
  • Request medication refills
  • Conduct E-Visits
Features
Read full description

Michigan Medicine offers easy access to your medical care through the patient portal at MyUofMHealth. If you are a current patient at Michigan Medicine, you can request a patient portal account during a clinic visit or at MyUofMHealth.org. Some of the features and functions available to you through your MyUofMHealth patient portal include*: •eCheck-In: Verify information to save time when you arrive for your visit •Fast Pass: Get notification if earlier appointments become available •Communicate with your care team •Request appointments for you and your children •View appointments and receive reminders •Fill out questionnaires prior to your visit •Review test/lab results •Request refills of eligible medications •View billing statements and pay your bill* •Conduct E-Visits: Submit a questionnaire regarding your symptoms for a variety of conditions and receive a quick reply from a Michigan Medicine provider through the MyUofMHealth portal* •Track your health and link to other health apps – i.e. steps, weight •Upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs *Not all features available for all user accounts

About

BASIC Benefits App

Manage your consumer-driven benefit accounts with ease. Quickly check balances, submit requests, and pay bills on the go. Securely access important account information and store digital receipts.

Highlights
  • Check balances and submit requests
  • Access insurance and loyalty cards
  • Pay bills by snapping a photo
  • Suspend and reestablish BASIC Card
  • Facial recognition sign-in
  • Consolidate digital receipts
Features
Read full description

The BASIC benefits mobile app makes using your benefits easy and keeps you connected 24/7. Save time and hassles while making the most of your benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! The BASIC mobile app offers powerful features like: The ability to check your balances and submit requests - anytime, anywhere. Access important information such as insurance or loyalty cards easily. Snap a picture for handy access when you need it. Pay bills easily. Just snap a photo, submit in the app and BASIC will pay it from your benefit account. Suspend the use of a misplaced BASIC Card and reestablish use when ready. Simplify sign in. Avoid the hassle of remembering and typing passwords with facial recognition. Consolidate receipts digitally. Store photos of receipts and bills for quick access later.

Screenshots

MyUofMHealth4 screens
BASIC Benefits App4 screens

Verdict

The call

The clearest difference is review sentiment: MyUofMHealth at 77% against BASIC Benefits App's 14%. MyUofMHealth also leads on rating (4.6 vs 4.4) and device support (3 vs 1). BASIC Benefits App's advantage is update cadence (fortnightly vs every 4 months) and iOS requirement (16.0 vs 18.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MyUofMHealth holds the better App Store score, 4.6 against 4.4. Both are backed by a comparable volume of ratings — 4.1K and 2.2K respectively. Written reviews point the same way: 77% of MyUofMHealth's written reviews are positive against 14% of BASIC Benefits App's.

UpkeepUpdate frequency

MyUofMHealth ships an update every 4 months, BASIC Benefits App fortnightly. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.

Scorecard5 real differences · 5 level
MyUofMHealth versus BASIC Benefits App: the parameters behind the verdict, then further details
ParameterMyUofMHealthBASIC Benefits App
PriceFreeFree
Rating4.6 (4.1K ratings) — better4.4 (2.2K ratings)
Positive reviews77.4% of reviews — better13.8% of reviews
Number of ratings4.1K — better2.2K
Update frequencyEvery 4 monthsFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone
Requires iOS18.016.0 — better
Further details — not scored
Size166 MB118 MB
Age rating17+4+
DeveloperThe University of MichiganBenfinity, LLC

Customer experience

MyUofMHealth

All ratings3,930 ratings
Positive90.6%
Neutral2.8%
Negative6.5%
Written reviews221 reviews
Positive77.4%
Neutral6.8%
Negative15.8%

BASIC Benefits App

All ratings2,213 ratings
Positive85.4%
Neutral3.0%
Negative11.7%
Written reviews94 reviews
Positive13.8%
Neutral3.2%
Negative83.0%

User reviews

MyUofMHealth

From 4.1K App Store ratings

What we love

  • 👍 Convenient access to medical records
  • 🚀 Easy to use and navigate
  • 💡 Helpful for managing healthcare
  • 👍 Excellent communication with providers
  • 👍 Timely responses from staff

Room to improve

  • 🐛 Issues with prescription refills and renewals
  • 🐛 Inconsistent app performance and bugs
  • 🐛 Difficulty accessing and printing documents
  • 🐛 Outdated or inaccurate information in the portal
  • 🐛 Lack of ability to customize or hide certain features

BASIC Benefits App

From 2.2K App Store ratings

What we love

  • ⚡ Fast and efficient
  • 💸 Easy reimbursement
  • 🤝 Helpful customer service

Room to improve

  • 🐛 Frequent crashes and bugs
  • 🤯 Confusing and unintuitive UI
  • 🕰️ Slow processing and long wait times
  • 🤔 Inconsistent and unclear policies
  • 🔒 Security and login issues

Bugs and requests

MyUofMHealth

Reported bugs

4 issues
  • Login issues and inability to reset credentials
  • Inconsistent display of test results and medical information
  • Disappearing messages and unsaved drafts
  • Lack of accessibility features for users with disabilities

Requested features

5 requests
  • Ability to print or download documents from the app
  • Option to customize the app interface and notifications
  • Improved integration with external healthcare providers
  • Enhanced search and organization of medical records
  • Streamlined communication with healthcare team

BASIC Benefits App

Reported bugs

5 issues
  • Login screen freezes
  • Verification process repeatedly failing
  • Reimbursement requests being denied without reason
  • Inability to access account history
  • App crashing on launch after updates

Requested features

5 requests
  • Improved notification system
  • More intuitive expense categorization
  • Seamless integration with banking/payment apps
  • Clear explanations of covered expenses
  • Ability to edit/delete past transactions

In-app purchases

None

MyUofMHealth

No in-app purchases

None

BASIC Benefits App

No in-app purchases

Questions

Is MyUofMHealth free?
MyUofMHealth is free to download, with no in-app purchases.
Is BASIC Benefits App free?
BASIC Benefits App is free to download, with no in-app purchases.
Which has better reviews, MyUofMHealth or BASIC Benefits App?
MyUofMHealth is rated higher. MyUofMHealth averages 4.6 out of 5 from 4.1K ratings, while BASIC Benefits App averages 4.4 from 2.2K ratings.
Do MyUofMHealth or BASIC Benefits App have ads?
Neither MyUofMHealth nor BASIC Benefits App shows ads.
Which is updated more often, MyUofMHealth or BASIC Benefits App?
MyUofMHealth ships an update every 4 months, and BASIC Benefits App fortnightly. Most recently, MyUofMHealth was updated on November 4, 2026 and BASIC Benefits App on November 3, 2026.

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