MyUofMHealth vs BASIC Benefits App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MyUofMHealth
Access your medical care, manage appointments, communicate with your care team, and review health records. This portal allows you to check in for visits, request prescription refills, and even conduct e-visits for certain conditions.
- eCheck-In for visits
- Fast Pass for early appointments
- Communicate with care team
- Request and view appointments
- View test/lab results
- Request medication refills
- Conduct E-Visits
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Michigan Medicine offers easy access to your medical care through the patient portal at MyUofMHealth. If you are a current patient at Michigan Medicine, you can request a patient portal account during a clinic visit or at MyUofMHealth.org. Some of the features and functions available to you through your MyUofMHealth patient portal include*: •eCheck-In: Verify information to save time when you arrive for your visit •Fast Pass: Get notification if earlier appointments become available •Communicate with your care team •Request appointments for you and your children •View appointments and receive reminders •Fill out questionnaires prior to your visit •Review test/lab results •Request refills of eligible medications •View billing statements and pay your bill* •Conduct E-Visits: Submit a questionnaire regarding your symptoms for a variety of conditions and receive a quick reply from a Michigan Medicine provider through the MyUofMHealth portal* •Track your health and link to other health apps – i.e. steps, weight •Upload health and fitness data, including data from the Apple Health app, when enrolled in self-tracking programs *Not all features available for all user accounts
BASIC Benefits App
Manage your consumer-driven benefit accounts with ease. Quickly check balances, submit requests, and pay bills on the go. Securely access important account information and store digital receipts.
- Check balances and submit requests
- Access insurance and loyalty cards
- Pay bills by snapping a photo
- Suspend and reestablish BASIC Card
- Facial recognition sign-in
- Consolidate digital receipts
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The BASIC benefits mobile app makes using your benefits easy and keeps you connected 24/7. Save time and hassles while making the most of your benefit accounts by quickly checking your balances and details. Our secure app makes managing your health benefits easy through real-time access and intuitive navigation to all your important account information on the go! The BASIC mobile app offers powerful features like: The ability to check your balances and submit requests - anytime, anywhere. Access important information such as insurance or loyalty cards easily. Snap a picture for handy access when you need it. Pay bills easily. Just snap a photo, submit in the app and BASIC will pay it from your benefit account. Suspend the use of a misplaced BASIC Card and reestablish use when ready. Simplify sign in. Avoid the hassle of remembering and typing passwords with facial recognition. Consolidate receipts digitally. Store photos of receipts and bills for quick access later.
Screenshots
Verdict
The clearest difference is review sentiment: MyUofMHealth at 77% against BASIC Benefits App's 14%. MyUofMHealth also leads on rating (4.6 vs 4.4) and device support (3 vs 1). BASIC Benefits App's advantage is update cadence (fortnightly vs every 4 months) and iOS requirement (16.0 vs 18.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MyUofMHealth holds the better App Store score, 4.6 against 4.4. Both are backed by a comparable volume of ratings — 4.1K and 2.2K respectively. Written reviews point the same way: 77% of MyUofMHealth's written reviews are positive against 14% of BASIC Benefits App's.
MyUofMHealth ships an update every 4 months, BASIC Benefits App fortnightly. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.
| Parameter | MyUofMHealth | BASIC Benefits App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (4.1K ratings) — better | 4.4 (2.2K ratings) |
| Positive reviews | 77.4% of reviews — better | 13.8% of reviews |
| Number of ratings | 4.1K — better | 2.2K |
| Update frequency | Every 4 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, Apple Watch — better | iPhone |
| Requires iOS | 18.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 166 MB | 118 MB |
| Age rating | 17+ | 4+ |
| Developer | The University of Michigan | Benfinity, LLC |
Customer experience
MyUofMHealth
BASIC Benefits App
User reviews
MyUofMHealth
From 4.1K App Store ratingsWhat we love
- 👍 Convenient access to medical records
- 🚀 Easy to use and navigate
- 💡 Helpful for managing healthcare
- 👍 Excellent communication with providers
- 👍 Timely responses from staff
Room to improve
- 🐛 Issues with prescription refills and renewals
- 🐛 Inconsistent app performance and bugs
- 🐛 Difficulty accessing and printing documents
- 🐛 Outdated or inaccurate information in the portal
- 🐛 Lack of ability to customize or hide certain features
BASIC Benefits App
From 2.2K App Store ratingsWhat we love
- ⚡ Fast and efficient
- 💸 Easy reimbursement
- 🤝 Helpful customer service
Room to improve
- 🐛 Frequent crashes and bugs
- 🤯 Confusing and unintuitive UI
- 🕰️ Slow processing and long wait times
- 🤔 Inconsistent and unclear policies
- 🔒 Security and login issues
Bugs and requests
MyUofMHealth
Reported bugs
4 issues- Login issues and inability to reset credentials
- Inconsistent display of test results and medical information
- Disappearing messages and unsaved drafts
- Lack of accessibility features for users with disabilities
Requested features
5 requests- Ability to print or download documents from the app
- Option to customize the app interface and notifications
- Improved integration with external healthcare providers
- Enhanced search and organization of medical records
- Streamlined communication with healthcare team
BASIC Benefits App
Reported bugs
5 issues- Login screen freezes
- Verification process repeatedly failing
- Reimbursement requests being denied without reason
- Inability to access account history
- App crashing on launch after updates
Requested features
5 requests- Improved notification system
- More intuitive expense categorization
- Seamless integration with banking/payment apps
- Clear explanations of covered expenses
- Ability to edit/delete past transactions
In-app purchases
MyUofMHealth
No in-app purchases
BASIC Benefits App
No in-app purchases
Questions
Is MyUofMHealth free?
Is BASIC Benefits App free?
Which has better reviews, MyUofMHealth or BASIC Benefits App?
Do MyUofMHealth or BASIC Benefits App have ads?
Which is updated more often, MyUofMHealth or BASIC Benefits App?
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