NaqelExpress vs Secure Calls
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NaqelExpress
Manage your entire delivery experience with real-time shipment tracking and easy pickup scheduling. Get estimated rates, reach customer service, and enjoy a user-friendly interface for global deliveries.
- Live shipment tracking
- Schedule pickups
- Rate calculator
- Omni-channel customer service
- Mobile-first interface
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NAQEL customer mobile application allows all customers to manage their entire delivery experience by NAQEL Express worldwide. - Live track your shipment while the courier is out for delivery. Experience a real-time track & trace of your shipment on the app. - Schedule a pick up from your door step & get it delivered around the world. - Manage your booking with estimated rates using the rate calculator. - Reach out to customer service via Omni channels. - Enjoy the enhanced user experience and compatible mobile first interface. For any queries and suggestions kindly reach out to us at: www.naqelexpress/contact.us inquiries@naqel.com.sa 920020505/ 8002464444 كل ماتبحث عنه بإمكانك أن تجده بضغطة زر واحدة , حمل التطبيق الآن وتمتع بالوصول إلى كافة خدماتنا في أي وقت عبر منصة صممت خصيصاُ لتلبية احتياجاتك . يتيح لك هذا التطبيق إدارة حسابك , ترتيب حجوزات لإلتقاط أو تسليم الشحنات بسهولة , متابعة شحناتك ومعرفة كافة التفاصيل المتعلقة بها . - يتيح لك التطبيق تتبع شحنتك واستعراض كافة التفاصيل المتعلقة بها بسهولة عن طريق إدخال رقم هاتفك أو إدخال رقم بوليصة الشحن . - استخدام التطبيق في طلب وترتيب حجز لإلتقاط الشحنة من عتبة بابك أسهل من طلب وترتيب الحجز عن طريق الإتصال بالرقم الموحد . - يقدر التطبيق سعرا تقريبيا لحجزك . - يوفر لك التطبيق كل المعلومات اللازمة لمساعدتك في الوصول إلى فروعنا . لاتتردد في الإتصال بنا , التواصل معنا في حال واجهتك مشكلة في التطبيق , كما أننا نسعد بسماع واستقبال اقتراحاتك في أي وقت www.naqelexpress/contact.us
Secure Calls
This app allows users to manage incoming calls by requiring callers to enter a PIN. It offers customizable screening modes, including whitelisting, blacklisting, and greylisting, with options for day/time-based rules and country-specific blocking.
- PIN-based call screening
- Whitelist for trusted callers
- Blacklist for blocked numbers
- Greylist with PIN requirement
- Day/time-based call rules
- Country-specific call blocking
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Secure Call is a solution that manages the user's phone calls. It is a solution that lets its subscribers manage their received calls by forcing the caller to enter a pin in order to have the ability to reach them. The users have the ability to enable or disable different screening modes where they could use greylist so that the people trying to reach them will have to enter a specific pin code. Also, the user can use whitelist in order to skip the pin code entry. In addition, the user can also use blacklist in order to block incoming calls. This customization is day/time based and grouped by single number, group of numbers and countries
Screenshots
Verdict
The clearest difference is rating: Secure Calls at 3.0 against NaqelExpress's 1.6. Secure Calls also leads on iOS requirement (10.0 vs 15.0). NaqelExpress's advantage is ratings volume (150 vs 1) and update cadence (every 6 weeks vs every 3 months). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Secure Calls holds the better App Store score, 3.0 against 1.6. That said, the two scores are not equally well evidenced: NaqelExpress has 150 ratings behind it against 1, so its average is the more settled of the two. Written reviews complicate that: 6% of NaqelExpress's written reviews are positive against 0% of Secure Calls's, so the app with the better star average is not the one people write more warmly about.
NaqelExpress ships an update every 6 weeks, Secure Calls every 3 months. The most recent releases landed on October 24, 2026 and October 23, 2026 respectively.
| Parameter | NaqelExpress | Secure Calls |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (150 ratings) | 3.0 (1 ratings) — better |
| Positive reviews | 6.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 150 — better | 1 |
| Update frequency | Every 6 weeks — better | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 10.0 — better |
| Further details — not scored | ||
| Size | 54 MB | 9 MB |
| Age rating | 4+ | 4+ |
| Developer | NAQEL CO | Mobile Telecommunications Company Saudi Arabia, (Zain Saudi Arabia) |
Customer experience
NaqelExpress
Secure Calls
Bugs and requests
NaqelExpress
Reported bugs
15 issues- Login failures with phone number/email mismatch
- OTP verification code not received
- App crashes when entering tracking numbers
- Sign-up process doesn't complete
- Cannot save address information
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- Cannot edit personal information
- App freezes during use
- Tracking information not updating
- Live tracking feature non-functional
- Location services not working properly
- App incompatible with iOS 18
- Registration verification fails
- Cannot paste tracking numbers without permission prompts
- Email field only accepts numbers
- Continuous app crashes and glitches
Requested features
14 requests- Automatic shipment tracking integration
- Save tracking numbers for future reference
- Live map tracking for deliveries
- Direct contact with customer support
- Ability to modify delivery address in app
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- Ability to edit personal information
- Push notifications for delivery updates
- WhatsApp integration for updates
- Complete shipment information display
- Modern and intuitive user interface redesign
- Password change functionality
- Email verification for registration
- Proper address verification system
- Scheduled delivery time options
Secure Calls
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NaqelExpress
No in-app purchases
Secure Calls
No in-app purchases
