NaqelExpress vs Enaya
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NaqelExpress
Manage your entire delivery experience with real-time shipment tracking and easy pickup scheduling. Get estimated rates, reach customer service, and enjoy a user-friendly interface for global deliveries.
- Live shipment tracking
- Schedule pickups
- Rate calculator
- Omni-channel customer service
- Mobile-first interface
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NAQEL customer mobile application allows all customers to manage their entire delivery experience by NAQEL Express worldwide. - Live track your shipment while the courier is out for delivery. Experience a real-time track & trace of your shipment on the app. - Schedule a pick up from your door step & get it delivered around the world. - Manage your booking with estimated rates using the rate calculator. - Reach out to customer service via Omni channels. - Enjoy the enhanced user experience and compatible mobile first interface. For any queries and suggestions kindly reach out to us at: www.naqelexpress/contact.us inquiries@naqel.com.sa 920020505/ 8002464444 كل ماتبحث عنه بإمكانك أن تجده بضغطة زر واحدة , حمل التطبيق الآن وتمتع بالوصول إلى كافة خدماتنا في أي وقت عبر منصة صممت خصيصاُ لتلبية احتياجاتك . يتيح لك هذا التطبيق إدارة حسابك , ترتيب حجوزات لإلتقاط أو تسليم الشحنات بسهولة , متابعة شحناتك ومعرفة كافة التفاصيل المتعلقة بها . - يتيح لك التطبيق تتبع شحنتك واستعراض كافة التفاصيل المتعلقة بها بسهولة عن طريق إدخال رقم هاتفك أو إدخال رقم بوليصة الشحن . - استخدام التطبيق في طلب وترتيب حجز لإلتقاط الشحنة من عتبة بابك أسهل من طلب وترتيب الحجز عن طريق الإتصال بالرقم الموحد . - يقدر التطبيق سعرا تقريبيا لحجزك . - يوفر لك التطبيق كل المعلومات اللازمة لمساعدتك في الوصول إلى فروعنا . لاتتردد في الإتصال بنا , التواصل معنا في حال واجهتك مشكلة في التطبيق , كما أننا نسعد بسماع واستقبال اقتراحاتك في أي وقت www.naqelexpress/contact.us
Enaya
This app helps organize and manage daily household tasks. It provides a simple and fast way to access home assistance services.
- Household task organization
- Daily task management
- Home assistance services
- Simple interface
- Fast service access
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تطبيق عناية هو تطبيق لمساعدتكِ في تنظيم وإدارة مهام منزلك اليومية وتوفير خدمة المساعدة المنزلية لكِ بأبسط وأسرع الطرق.
Screenshots
Verdict
The clearest difference is rating: Enaya at 3.3 against NaqelExpress's 1.6. NaqelExpress's advantage is ratings volume (148 vs 16). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Enaya holds the better App Store score, 3.3 against 1.6. That said, the two scores are not equally well evidenced: NaqelExpress has 148 ratings behind it against 16, so its average is the more settled of the two. Written reviews complicate that: 6% of NaqelExpress's written reviews are positive against 0% of Enaya's, so the app with the better star average is not the one people write more warmly about.
NaqelExpress ships an update every 6 weeks, Enaya monthly. The most recent releases landed on September 19, 2026 and August 20, 2026 respectively.
| Parameter | NaqelExpress | Enaya |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (148 ratings) | 3.3 (16 ratings) — better |
| Positive reviews | 6.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 148 — better | 16 |
| Update frequency | Every 6 weeks | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 54 MB | 72 MB |
| Age rating | 4+ | 4+ |
| Developer | NAQEL CO | ENAYA HUMAN RESOURCES COMPANY |
Customer experience
NaqelExpress
Enaya
Bugs and requests
NaqelExpress
Reported bugs
15 issues- Login failures with phone number/email mismatch
- OTP verification code not received
- App crashes when entering tracking numbers
- Sign-up process doesn't complete
- Cannot save address information
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- Cannot edit personal information
- App freezes during use
- Tracking information not updating
- Live tracking feature non-functional
- Location services not working properly
- App incompatible with iOS 18
- Registration verification fails
- Cannot paste tracking numbers without permission prompts
- Email field only accepts numbers
- Continuous app crashes and glitches
Requested features
14 requests- Automatic shipment tracking integration
- Save tracking numbers for future reference
- Live map tracking for deliveries
- Direct contact with customer support
- Ability to modify delivery address in app
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- Ability to edit personal information
- Push notifications for delivery updates
- WhatsApp integration for updates
- Complete shipment information display
- Modern and intuitive user interface redesign
- Password change functionality
- Email verification for registration
- Proper address verification system
- Scheduled delivery time options
Enaya
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NaqelExpress
No in-app purchases
Enaya
No in-app purchases
