Comparison

NaqelExpress vs MisMar مسمار

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

NaqelExpress

Manage your entire delivery experience with real-time shipment tracking and easy pickup scheduling. Get estimated rates, reach customer service, and enjoy a user-friendly interface for global deliveries.

Highlights
  • Live shipment tracking
  • Schedule pickups
  • Rate calculator
  • Omni-channel customer service
  • Mobile-first interface
Features
Read full description

NAQEL customer mobile application allows all customers to manage their entire delivery experience by NAQEL Express worldwide. - Live track your shipment while the courier is out for delivery. Experience a real-time track & trace of your shipment on the app. - Schedule a pick up from your door step & get it delivered around the world. - Manage your booking with estimated rates using the rate calculator. - Reach out to customer service via Omni channels. - Enjoy the enhanced user experience and compatible mobile first interface. For any queries and suggestions kindly reach out to us at: www.naqelexpress/contact.us inquiries@naqel.com.sa 920020505/ 8002464444 كل ماتبحث عنه بإمكانك أن تجده بضغطة زر واحدة , حمل التطبيق الآن وتمتع بالوصول إلى كافة خدماتنا في أي وقت عبر منصة صممت خصيصاُ لتلبية احتياجاتك . يتيح لك هذا التطبيق إدارة حسابك , ترتيب حجوزات لإلتقاط أو تسليم الشحنات بسهولة , متابعة شحناتك ومعرفة كافة التفاصيل المتعلقة بها . - يتيح لك التطبيق تتبع شحنتك واستعراض كافة التفاصيل المتعلقة بها بسهولة عن طريق إدخال رقم هاتفك أو إدخال رقم بوليصة الشحن . - استخدام التطبيق في طلب وترتيب حجز لإلتقاط الشحنة من عتبة بابك أسهل من طلب وترتيب الحجز عن طريق الإتصال بالرقم الموحد . - يقدر التطبيق سعرا تقريبيا لحجزك . - يوفر لك التطبيق كل المعلومات اللازمة لمساعدتك في الوصول إلى فروعنا . لاتتردد في الإتصال بنا , التواصل معنا في حال واجهتك مشكلة في التطبيق , كما أننا نسعد بسماع واستقبال اقتراحاتك في أي وقت www.naqelexpress/contact.us

About

MisMar مسمار

This app offers a comprehensive suite of car services, including accident repairs, scheduled maintenance, car rentals, and import assistance. It also provides car care, accessories, and pre-purchase inspection reports to simplify vehicle ownership.

Highlights
  • Accident and failure repairs with warranty
  • On-site or center car maintenance
  • Car rental with delivery
  • Car import services
  • Car wash and protection services
  • Accessory sales and installation
  • Pre-purchase inspection reports
Features
Read full description

MisMar, Next-Gen of Repairs and Maintenance. At MisMar we provide: • Repairs: Accidents and Car Failure repairs through our network, as all repairs are delivered with a warranty on the repairs. • Maintenance: All cars maintenance are provided either at you location or one of our authorized centers. • Rental: Rent your preferred car, and it will be delivered to your location. • Car Import: Import your car through our app, choose the preferred car to import. • Car Care: From car wash to protection, all the car care services are in the app. • Accessories: Different accessories for your car, and the installation at your location. • Inspections: MVPI or Inspection before purchase, a detailed report will be sent to you helping you in the purchase decision. Explore the oil changes, tires, batteries, and light maintenance…..Download MisMar App to know more !

Screenshots

NaqelExpress4 screens
MisMar مسمار4 screens

Verdict

The call

The clearest difference is rating: MisMar مسمار at 3.9 against NaqelExpress's 1.6. MisMar مسمار also leads on review sentiment (35% vs 6%) and update cadence (fortnightly vs every 6 weeks). NaqelExpress's advantage is monetization model (free vs free with in-app purchases). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

MisMar مسمار holds the better App Store score, 3.9 against 1.6. That said, the two scores are not equally well evidenced: MisMar مسمار has 1.1K ratings behind it against 150, so its average is the more settled of the two. Written reviews point the same way: 6% of NaqelExpress's written reviews are positive against 35% of MisMar مسمار's.

UpkeepUpdate frequency

NaqelExpress ships an update every 6 weeks, MisMar مسمار fortnightly. The most recent releases landed on October 24, 2026 and October 26, 2026 respectively.

Scorecard5 real differences · 5 level
NaqelExpress versus MisMar مسمار: the parameters behind the verdict, then further details
ParameterNaqelExpressMisMar مسمار
PriceFreeFree
Rating1.6 (150 ratings)3.9 (1.1K ratings) — better
Positive reviews6.3% of reviews34.8% of reviews — better
Number of ratings1501.1K — better
Update frequencyEvery 6 weeksFortnightly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFree — betterFree with in-app purchases
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.0 — better15.6
Further details — not scored
Size54 MB165 MB
Age rating4+4+
DeveloperNAQEL COMisMar

Customer experience

NaqelExpress

All ratings148 ratings
Positive14.2%
Neutral0.7%
Negative85.1%
Written reviews174 reviews
Positive6.3%
Neutral0.0%
Negative93.7%

MisMar مسمار

All ratings1,117 ratings
Positive71.4%
Neutral4.1%
Negative24.4%
Written reviews141 reviews
Positive34.8%
Neutral0.7%
Negative64.5%

User reviews

NaqelExpress

From 150 App Store ratings

What we love

  • 🚀 Fast delivery when service works properly
  • 👍 User-friendly interface for some users
  • ✅ On-time delivery in rare cases
  • 📱 Mobile app availability for tracking

Room to improve

  • 😞 Extremely poor customer service
  • 🚫 Unprofessional and rude delivery personnel
  • ⏱️ Frequent delivery delays and missed deadlines
  • 🐛 App crashes and freezes constantly
  • 📞 No real human support available

MisMar مسمار

From 1.1K App Store ratings

What we love

  • 🚀 Fast and efficient service
  • 👍 Excellent customer service
  • 💡 Convenient app and service
  • 🚗 Quality vehicle repair and maintenance

Room to improve

  • 🕰️ Lack of punctuality and delays
  • 🤖 Poor customer support and unprofessional staff
  • 💰 Overpriced services
  • 🚫 Unreliable and inconsistent service
  • 🔍 Lack of transparency and honesty

Bugs and requests

NaqelExpress

Reported bugs

15 issues
  • Login failures with phone number/email mismatch
  • OTP verification code not received
  • App crashes when entering tracking numbers
  • Sign-up process doesn't complete
  • Cannot save address information
Show 10 more
  • Cannot edit personal information
  • App freezes during use
  • Tracking information not updating
  • Live tracking feature non-functional
  • Location services not working properly
  • App incompatible with iOS 18
  • Registration verification fails
  • Cannot paste tracking numbers without permission prompts
  • Email field only accepts numbers
  • Continuous app crashes and glitches

Requested features

14 requests
  • Automatic shipment tracking integration
  • Save tracking numbers for future reference
  • Live map tracking for deliveries
  • Direct contact with customer support
  • Ability to modify delivery address in app
Show 9 more
  • Ability to edit personal information
  • Push notifications for delivery updates
  • WhatsApp integration for updates
  • Complete shipment information display
  • Modern and intuitive user interface redesign
  • Password change functionality
  • Email verification for registration
  • Proper address verification system
  • Scheduled delivery time options

MisMar مسمار

Reported bugs

2 issues
  • Incorrect or incomplete service delivery
  • Issues with account management and billing

Requested features

3 requests
  • Improved scheduling and appointment management
  • Better communication and follow-up with customers
  • More transparency in pricing and services offered

In-app purchases

None

NaqelExpress

No in-app purchases

None

MisMar مسمار

No in-app purchases

Questions

Is NaqelExpress free?
NaqelExpress is free to download, with no in-app purchases.
Is MisMar مسمار free?
MisMar مسمار is free to download, with no in-app purchases.
Which has better reviews, NaqelExpress or MisMar مسمار?
MisMar مسمار is rated higher. NaqelExpress averages 1.6 out of 5 from 150 ratings, while MisMar مسمار averages 3.9 from 1.1K ratings.
Do NaqelExpress or MisMar مسمار have ads?
Neither NaqelExpress nor MisMar مسمار shows ads.
Which is updated more often, NaqelExpress or MisMar مسمار?
NaqelExpress ships an update every 6 weeks, and MisMar مسمار fortnightly. Most recently, NaqelExpress was updated on October 24, 2026 and MisMar مسمار on October 26, 2026.

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