NaqelExpress vs HETUVCC
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NaqelExpress
Manage your entire delivery experience with real-time shipment tracking and easy pickup scheduling. Get estimated rates, reach customer service, and enjoy a user-friendly interface for global deliveries.
- Live shipment tracking
- Schedule pickups
- Rate calculator
- Omni-channel customer service
- Mobile-first interface
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NAQEL customer mobile application allows all customers to manage their entire delivery experience by NAQEL Express worldwide. - Live track your shipment while the courier is out for delivery. Experience a real-time track & trace of your shipment on the app. - Schedule a pick up from your door step & get it delivered around the world. - Manage your booking with estimated rates using the rate calculator. - Reach out to customer service via Omni channels. - Enjoy the enhanced user experience and compatible mobile first interface. For any queries and suggestions kindly reach out to us at: www.naqelexpress/contact.us inquiries@naqel.com.sa 920020505/ 8002464444 كل ماتبحث عنه بإمكانك أن تجده بضغطة زر واحدة , حمل التطبيق الآن وتمتع بالوصول إلى كافة خدماتنا في أي وقت عبر منصة صممت خصيصاُ لتلبية احتياجاتك . يتيح لك هذا التطبيق إدارة حسابك , ترتيب حجوزات لإلتقاط أو تسليم الشحنات بسهولة , متابعة شحناتك ومعرفة كافة التفاصيل المتعلقة بها . - يتيح لك التطبيق تتبع شحنتك واستعراض كافة التفاصيل المتعلقة بها بسهولة عن طريق إدخال رقم هاتفك أو إدخال رقم بوليصة الشحن . - استخدام التطبيق في طلب وترتيب حجز لإلتقاط الشحنة من عتبة بابك أسهل من طلب وترتيب الحجز عن طريق الإتصال بالرقم الموحد . - يقدر التطبيق سعرا تقريبيا لحجزك . - يوفر لك التطبيق كل المعلومات اللازمة لمساعدتك في الوصول إلى فروعنا . لاتتردد في الإتصال بنا , التواصل معنا في حال واجهتك مشكلة في التطبيق , كما أننا نسعد بسماع واستقبال اقتراحاتك في أي وقت www.naqelexpress/contact.us
HETUVCC
Monitor vehicle status with real-time location tracking, live video feeds, and two-way audio communication. Review historical data, playback routes, and analyze AI safety alarms with detailed reports and evidence.
- Real-time vehicle positioning
- Live video streaming
- Two-way audio communication
- Historical track playback
- AI safety alarm ranking
- Alarm reports with evidence
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【Data overview】 ● Intuitive module to show online/total/alarm vehicles; ● Trend charts to show alarm statistics; ● AI safety alarm ranking ; 【Real-time position】 ● Display the regional distribution of vehicles on the map; ● Show and track the real-time position of the vehicle ; 【Live video】 ● Real-time video of vehicle status ● Support two-way talk with the driver 【History playback】 ● Query the historical track of the vehicle and playback online ● Query event video clips and playback online 【Vehicle Alarm】 ● IO alarm and AI safety alarm reports, summary and detailed. ● View alarm evidence with photo or video.
Screenshots
Verdict
The clearest difference is rating: NaqelExpress at 1.6 against HETUVCC's 1.0. NaqelExpress also leads on ratings volume (148 vs 4). HETUVCC's advantage is iOS requirement (13.0 vs 15.0). On price, review sentiment, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NaqelExpress holds the better App Store score, 1.6 against 1.0. That said, the two scores are not equally well evidenced: NaqelExpress has 148 ratings behind it against 4, so its average is the more settled of the two. Written reviews point the same way: 6% of NaqelExpress's written reviews are positive against 0% of HETUVCC's.
NaqelExpress ships an update every 6 weeks, HETUVCC every 4 weeks. The most recent releases landed on September 19, 2026 and September 18, 2026 respectively.
| Parameter | NaqelExpress | HETUVCC |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (148 ratings) — better | 1.0 (4 ratings) |
| Positive reviews | 6.3% of reviews — better | 0.0% of reviews |
| Number of ratings | 148 — better | 4 |
| Update frequency | Every 6 weeks | Every 4 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 13.0 — better |
| Further details — not scored | ||
| Size | 54 MB | 161 MB |
| Age rating | 4+ | 17+ |
| Developer | NAQEL CO | Shenzhen sushuzhilian Technology Co., Ltd |
Customer experience
NaqelExpress
HETUVCC
Bugs and requests
NaqelExpress
Reported bugs
15 issues- Login failures with phone number/email mismatch
- OTP verification code not received
- App crashes when entering tracking numbers
- Sign-up process doesn't complete
- Cannot save address information
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- Cannot edit personal information
- App freezes during use
- Tracking information not updating
- Live tracking feature non-functional
- Location services not working properly
- App incompatible with iOS 18
- Registration verification fails
- Cannot paste tracking numbers without permission prompts
- Email field only accepts numbers
- Continuous app crashes and glitches
Requested features
14 requests- Automatic shipment tracking integration
- Save tracking numbers for future reference
- Live map tracking for deliveries
- Direct contact with customer support
- Ability to modify delivery address in app
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- Ability to edit personal information
- Push notifications for delivery updates
- WhatsApp integration for updates
- Complete shipment information display
- Modern and intuitive user interface redesign
- Password change functionality
- Email verification for registration
- Proper address verification system
- Scheduled delivery time options
HETUVCC
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NaqelExpress
No in-app purchases
HETUVCC
No in-app purchases
