NaqelExpress vs Al Muttasil
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NaqelExpress
Manage your entire delivery experience with real-time shipment tracking and easy pickup scheduling. Get estimated rates, reach customer service, and enjoy a user-friendly interface for global deliveries.
- Live shipment tracking
- Schedule pickups
- Rate calculator
- Omni-channel customer service
- Mobile-first interface
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NAQEL customer mobile application allows all customers to manage their entire delivery experience by NAQEL Express worldwide. - Live track your shipment while the courier is out for delivery. Experience a real-time track & trace of your shipment on the app. - Schedule a pick up from your door step & get it delivered around the world. - Manage your booking with estimated rates using the rate calculator. - Reach out to customer service via Omni channels. - Enjoy the enhanced user experience and compatible mobile first interface. For any queries and suggestions kindly reach out to us at: www.naqelexpress/contact.us inquiries@naqel.com.sa 920020505/ 8002464444 كل ماتبحث عنه بإمكانك أن تجده بضغطة زر واحدة , حمل التطبيق الآن وتمتع بالوصول إلى كافة خدماتنا في أي وقت عبر منصة صممت خصيصاُ لتلبية احتياجاتك . يتيح لك هذا التطبيق إدارة حسابك , ترتيب حجوزات لإلتقاط أو تسليم الشحنات بسهولة , متابعة شحناتك ومعرفة كافة التفاصيل المتعلقة بها . - يتيح لك التطبيق تتبع شحنتك واستعراض كافة التفاصيل المتعلقة بها بسهولة عن طريق إدخال رقم هاتفك أو إدخال رقم بوليصة الشحن . - استخدام التطبيق في طلب وترتيب حجز لإلتقاط الشحنة من عتبة بابك أسهل من طلب وترتيب الحجز عن طريق الإتصال بالرقم الموحد . - يقدر التطبيق سعرا تقريبيا لحجزك . - يوفر لك التطبيق كل المعلومات اللازمة لمساعدتك في الوصول إلى فروعنا . لاتتردد في الإتصال بنا , التواصل معنا في حال واجهتك مشكلة في التطبيق , كما أننا نسعد بسماع واستقبال اقتراحاتك في أي وقت www.naqelexpress/contact.us
Al Muttasil
Identify unknown callers and protect yourself from scams. This app provides detailed information about phone numbers, including caller identification, spam rates, and carrier details. It's designed to help users in Saudi Arabia avoid unwanted calls and protect their personal information.
- Reverse number search
- Identify spam calls
- Number validity check
- Line type identification
- Service provider details
- Name lookup (if available)
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Don't worry about calls from strangers .. Use Al-Muttasil App for reverse number search and Guard yourself vs Vishing. Searchable information :- * Number validity. * Number National Format. * Number Intl Format. * Line Type (mobile or landline). * Service Provider. * Service provider support phone number. * Name if available. * Spam Rate. * Marketing call? More info about Al-Muttasil App :- * no locked features. * The app contains ads // We display a limited number of advertisements to each user to ensure a positive user experience. We kindly encourage you to familiarize yourself with our privacy policy and terms of use prior to initiating the download or utilization of the app: * terms of use : https://al-muttasil.com/terms.html * privacy policy : https://al-muttasil.com/privacy-policy.html * Search is only available for numbers belonging to Kingdom of Saudi Arabia & For compliance reasons, the search feature is only available in Saudi Arabia. * Credit : Certain icons within the app have been crafted by "Flaticon”
Screenshots
Verdict
The clearest difference is rating: Al Muttasil at 4.6 against NaqelExpress's 1.6. Al Muttasil also leads on review sentiment (45% vs 6%). NaqelExpress's advantage is in-app purchases (none vs 4) and ads (none vs shown). On price, ratings volume, update cadence and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Al Muttasil sells 4 in-app purchases, starting at $2.99 per month. NaqelExpress asks for nothing beyond the download.
Al Muttasil holds the better App Store score, 4.6 against 1.6. Both are backed by a comparable volume of ratings — 150 and 230 respectively. Written reviews point the same way: 6% of NaqelExpress's written reviews are positive against 45% of Al Muttasil's.
NaqelExpress ships an update every 6 weeks, Al Muttasil every 3 weeks. The most recent releases landed on October 24, 2026 and October 30, 2026 respectively.
| Parameter | NaqelExpress | Al Muttasil |
|---|---|---|
| Price | Free | Free |
| Rating | 1.6 (150 ratings) | 4.6 (230 ratings) — better |
| Positive reviews | 6.3% of reviews | 45.2% of reviews — better |
| Number of ratings | 150 | 230 — better |
| Update frequency | Every 6 weeks | Every 3 weeks — better |
| Ads | No — better | Yes |
| In-app purchases | No — better | Yes |
| Monetization | Free — better | Free with in-app purchases |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 15.0 |
| Further details — not scored | ||
| Size | 54 MB | 63 MB |
| Age rating | 4+ | 4+ |
| Developer | NAQEL CO | Amanie Marzouk |
Customer experience
NaqelExpress
Al Muttasil
Bugs and requests
NaqelExpress
Reported bugs
15 issues- Login failures with phone number/email mismatch
- OTP verification code not received
- App crashes when entering tracking numbers
- Sign-up process doesn't complete
- Cannot save address information
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- Cannot edit personal information
- App freezes during use
- Tracking information not updating
- Live tracking feature non-functional
- Location services not working properly
- App incompatible with iOS 18
- Registration verification fails
- Cannot paste tracking numbers without permission prompts
- Email field only accepts numbers
- Continuous app crashes and glitches
Requested features
14 requests- Automatic shipment tracking integration
- Save tracking numbers for future reference
- Live map tracking for deliveries
- Direct contact with customer support
- Ability to modify delivery address in app
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- Ability to edit personal information
- Push notifications for delivery updates
- WhatsApp integration for updates
- Complete shipment information display
- Modern and intuitive user interface redesign
- Password change functionality
- Email verification for registration
- Proper address verification system
- Scheduled delivery time options
Al Muttasil
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NaqelExpress
No in-app purchases
Al Muttasil
- Remove Ads$2.991 Month
- Remove Ads$5.993 Months
- Remove Ads$19.991 Year
- Remove Ads Lifetime$29.99
