Diamond Bus vs Swift Collector
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Diamond Bus
Plan your bus journeys and track your bus in real-time. Purchase mobile tickets directly through the app and use your smartphone as your bus pass. Stay updated with service information and manage your account easily.
- Real-time bus tracking
- Journey planner
- Mobile ticket purchase
- Next stop notifications
- Service timetable
- Service updates
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Now you can get even more connected with Diamond Bus. The Diamond Bus App gives you access to all the information and tools you need to get around on our services, right in the palm of your hand. It allows you to track your bus and plan your journey using Diamond services in the West Midlands, Worcestershire and North West. You can use your smart phone as your bus ticket when you buy Diamond Bus M-tickets. Simply purchase tickets on the app, activate them and present your phone screen to the ticket reader on our buses. Features include: Buy Diamond Bus tickets and passes. Track your bus and check if it’s on-time. Plan a journey using Diamond Buses. Get next stop notifications on your phone, when travelling on a Diamond Bus service. Manage your tickets account quickly and easily. Check service timetable. Get the latest service updates through our Twitter feed. Save favourite services and bus stops. We look forward to welcoming you on board.
Swift Collector
Manage your West Midlands transport smart card. View your balance, check loaded products, and collect top-ups or new travel products purchased online. Simply tap your card to your NFC-enabled device to update.
- View card balance
- Check loaded products
- Collect online top-ups
- Collect new travel products
- NFC card tap functionality
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Swift is a transport smart card for buses, trams and trains in the West Midlands. It can store cash, season tickets and brand new types of travel products. Download this app to view your current balance or products, and to collect top-ups and products that you’ve bought through your online Swift Account. It’s really easy to use – just ensure your NFC and internet are switched on, then hold your Swift card to the back of your device - for the app is only compatible if you are using iOS version 13 on an iPhone 7 model or later. The app will tell you what products you already have loaded on your card. Just press the ‘Check for Update’ button to collect any top-ups or products you’ve bought online.
Screenshots
Verdict
The clearest difference is update cadence: Diamond Bus at every 6 weeks against Swift Collector's every 9 months. Swift Collector's advantage is monetization model (free vs free with in-app purchases) and iOS requirement (12.4 vs 15.0). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Diamond Bus ships an update every 6 weeks, Swift Collector every 9 months. The most recent releases landed on November 4, 2026 and November 3, 2026 respectively.
| Parameter | Diamond Bus | Swift Collector |
|---|---|---|
| Price | Free | Free |
| Rating | 4.3 (21 ratings) — better | — |
| Positive reviews | 17.2% of reviews — better | 10.3% of reviews |
| Number of ratings | 21 — better | — |
| Update frequency | Every 6 weeks — better | Every 9 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases | Free — better |
| Devices | iPhone, iPod | iPhone, iPod |
| Requires iOS | 15.0 | 12.4 — better |
| Further details — not scored | ||
| Size | 147 MB | 46 MB |
| Age rating | 4+ | 4+ |
| Developer | Rise Digital Media Limited | West Midlands Combined Authority |
Customer experience
Diamond Bus
Swift Collector
Bugs and requests
Diamond Bus
Not enough reviews yet to summarise bugs or requests.
Swift Collector
Reported bugs
49 issues- Will not read card
- Help option opens website
- Credit not loaded automatically
- Never works to top up
- Cannot top up child's card
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- Shops unable to top up
- Won't let me collect ticket
- Blocked my card
- Card not updated
- Payment doesn't load to card
- Bus pass not showing on card
- Card payments not showing
- Cards not appearing
- Cannot use child's bus pass
- App shut down and not scan purchases
- Lost over £30
- App refused to update
- Instructions unclear on scanning
- App does not scan card
- Unable to collect via app
- Support line long wait
- Never tops it up
- Cannot 'collect' to card after top up
- Screen resets after scanning
- No options to top up
- Shows balance only
- Wouldn't let me collect online payment
- Won't scan card
- Money can't be added
- Swift collector never works
- Swift collector still not working
- Swift collector app is a joke
- Card doesn't work
- Refunds
- Takes about 10 attempts to work
- Cannot update card
- Incompatible with phone
- App doesn't work
- Cannot add money to card
- Just look at balance
- App times out
- NFC times out
- iOS 14 problem
- App won't pick up card
- iPhone reader picks it up but app times out
- Doesn't let you scan card
- Takes hours to scan card
- Cannot renew DD online
- App is only a collector
Requested features
10 requests- Clear top-up button
- Option for additional cards
- Child swift app in wallet
- App called swift bus app
- Store card in wallet
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- Virtual swift passes
- Recent journey details
- Add card to app
- Phone payment by Swift
- Card on phone to leave at home
In-app purchases
Diamond Bus
No in-app purchases
Swift Collector
No in-app purchases
