Brilliant Smart Home System vs HAVEN
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Brilliant Smart Home System
Control your smart home devices remotely from your phone. Manage lights, climate, security, and more with touch and voice commands. The app offers live view for two-way communication and allows you to personalize your smart home experience.
- Remote smart device control
- Live two-way video chat
- Device and room navigation
- Scene execution
- Personal photo display
- Demo mode simulation
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Get mobile access to your Brilliant Control(s) by downloading and pairing the Brilliant App. The Brilliant Control replaces an existing light switch to give you touch and voice control over all of your smart home products. From lights, music, climate, security, and doorbells to whatever comes next, Brilliant connects everyone in the home with controls that are easy to access and use. With Alexa built in for voice control, a personalizable high resolution display for touch control, and a camera with a privacy shutter for room-to-room video chat, your home is now more than just smart. It’s Brilliant. The Brilliant App gives you remote/mobile access to your Brilliant Control(s), so you can see and adjust the status of your connected smart home products, turn on/off lights, activate scenes, upload personal photos, and more. Don’t have a Brilliant Control yet? You can download the app and use our “demo mode” to simulate the mobile experience. Key Features Remote Access - Control your smart light, climate, and lock devices all from one place - anywhere and anytime. Live View - Stay connected via two-way talk with anyone in your home such as kids, guests, housekeepers, and nannies – regardless of whether you are home or away. Navigate your home the way you want - Access your smart home devices by room or by device type. Execute your home automation - Execute scenes you have created on your Brilliant remotely through your smart phone. Personalize your Brilliant - Upload up to 25 personal photos to turn your Brilliant into a digital photo frame. Access Demo Mode - Explore how Brilliant can unify and automate your home before you buy. Some features require a working internet connection/Wi-Fi on your phone and/or Brilliant. Product currently sold in the United States and Canada.
HAVEN
Control a smart door lock using your smartphone's Bluetooth to lock and unlock your home. Grant scheduled guest access remotely and receive notifications for unauthorized entry attempts when paired with a gateway hub.
- Bluetooth lock/unlock
- Guest pass management
- Scheduled guest access
- Remote access (with hub)
- Attack detection notifications
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The HAVEN app is used to control HAVEN Connect, a preventative smart lock for doors. The HAVEN app uses BlueTooth in your smart phone to lock and unlock HAVEN Connect. Additionally, the app allows you to send guest passes to allow others to access your home. You can even schedule guest passes for certain days and times. Add the HavenLock Gateway Hub and have access remotely to your lock and receive attack detection notifications for any unwanted forced entry attempts.
Screenshots
Verdict
Brilliant Smart Home System and HAVEN both sit at 4.8 stars, but that hides the real split: 36% of Brilliant Smart Home System's written reviews are positive against 17% of HAVEN's. Brilliant Smart Home System also leads on update cadence (every 3 weeks vs every 2 months) and monetization model (free with in-app purchases vs paid). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.8 for Brilliant Smart Home System against 4.8 for HAVEN. That said, the two scores are not equally well evidenced: Brilliant Smart Home System has 2K ratings behind it against 376, so its average is the more settled of the two. Written reviews are what separate them: 36% of Brilliant Smart Home System's written reviews are positive against 17% of HAVEN's.
Brilliant Smart Home System ships an update every 3 weeks, HAVEN every 2 months. The most recent releases landed on October 24, 2026 and October 21, 2026 respectively.
| Parameter | Brilliant Smart Home System | HAVEN |
|---|---|---|
| Price | Free | Free |
| Rating | 4.8 (2K ratings) — better | 4.8 (376 ratings) |
| Positive reviews | 35.5% of reviews — better | 16.7% of reviews |
| Number of ratings | 2K — better | 376 |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free with in-app purchases — better | Paid |
| Devices | iPhone, iPad — better | iPhone |
| Requires iOS | 16.0 | 16.0 |
| Further details — not scored | ||
| Size | 217 MB | 12 MB |
| Age rating | 12+ | 4+ |
| Developer | Brilliant Home Technology | Haven Lock, Inc. |
Customer experience
Brilliant Smart Home System
HAVEN
Bugs and requests
Brilliant Smart Home System
Reported bugs
25 issues- Doesn't work
- Not for Canadian
- The works with LIFX never resolves, never grants access
- App didn't work
- HORRIBLE
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- Glitchy
- Nice looking devices, but buggy at times
- No longer works on iPad
- Misleading claims
- Can't hear anything
- Please reconsider buying this
- Great concept - fails to execute
- Glitchy
- No longer works on iPad
- App is garbage
- Network connectivity issues literally all the time
- Update
- Cannot change Control settings from phone
- Not really ready
- Confusing
- Horrible
- Not HomeKit compatible
- Still no HomeKit
- Live View does not work. Ever!
- Great hardware, software leaves a lot to be desired
Requested features
15 requests- No Watch App
- Allow the user to be able to custom organize the lights in whatever order they desire
- HomeKit integration
- Apple Watch app
- Widget
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- Integration with MyQ LiftMaster, Lennox iComfort S30 Thermostats and Hayward OmniLogic Pool control
- HomeKit still not completed and no Apple Watch support
- Live View
- Ability to configure devices from the app like you can do on the switches
- TP-Link's KASA integration
- Camera access
- More integration. Needs to work with security cameras or at least work with Zwave type devices
- Scenes on the app
- Dark mode option
- Advanced analytics dashboard
HAVEN
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Brilliant Smart Home System
No in-app purchases
HAVEN
No in-app purchases
Questions
Is Brilliant Smart Home System free?
Is HAVEN free?
Which has better reviews, Brilliant Smart Home System or HAVEN?
Do Brilliant Smart Home System or HAVEN have ads?
Which is updated more often, Brilliant Smart Home System or HAVEN?
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