Comparison

Tyler Shield Mobile vs Autura Request

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Tyler Shield Mobile

Enhance officer safety and preparedness with intelligent, law-specific dispatching. This app provides context-aware critical information based on role and location, ensuring mission-critical data is always accessible.

Highlights
  • Intelligent, law-specific dispatching
  • Context-aware critical information
  • Easy-to-read route to calls
  • Responder location and ETA
  • Instant access to building maps and plans
  • Secure communications
  • Real-time call details
Features
Read full description

Police crews stay safer and better prepared using Tyler Shield Mobil created specifically for licensed users of Tyler Technologies’ Law Enforcement software solutions. With intelligent, law-specific dispatching capabilities, this app offers context awareness, which presents critical information based on your role and where and when you are. This intuitive app knows the information users need – at the moment they need it - ensuring mission-critical information is always at their fingertips with features including: • Easy-to-read route to the call • Location of other responders and their estimated time of arrival • Instant access to building maps, preplans, and tactical plans • Access to building contact information including names and phone numbers • Real-time access to call details and incident narrative • Secure communications with dispatch and other responders • Immediate access to incident summary reports • Search functionality for persons and vehicles Tyler users empower themselves using Shield Mobile with the confidence of knowing they won’t ever miss a call or be delayed waiting on others for information.

About

Autura Request

This app simplifies initiating tow requests for authorized users within partner agencies. It offers a user-friendly interface for quick submissions and provides real-time updates on request status. Secure access ensures only designated personnel can utilize the service.

Highlights
  • Initiate tow requests
  • User-friendly interface
  • Real-time updates and notifications
  • Secure access for authorized users
  • Manage towing services on mobile
Features
Read full description

Autura Request is a specialized application designed for authorized users within Autura's Agency partners. This app streamlines the process of initiating tow requests, making it convenient and efficient to manage towing services directly from your mobile device. Key Features and Benefits: User-Friendly Interface: Easily navigate through the app to submit tow requests quickly. Real-Time Updates: Receive instant notifications and status updates on your requests. Secure Access: Only authorized users from Autura's Agency partners can use the app, ensuring secure and reliable service. Target Users: This app is specifically intended for employees and partners of Autura's affiliated agencies who are authorized to request towing services. Whether you're on-site or on the go, Autura Request provides a seamless solution for all your towing needs.

Screenshots

Tyler Shield Mobile4 screens
Autura Request3 screens

Verdict

The call

The clearest difference is rating: Tyler Shield Mobile at 3.8 against Autura Request's 2.3. Tyler Shield Mobile also leads on ratings volume (330 vs 3) and update cadence (every 4 weeks vs every 2 months). Autura Request's advantage is iOS requirement (15.1 vs 17.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Tyler Shield Mobile holds the better App Store score, 3.8 against 2.3. That said, the two scores are not equally well evidenced: Tyler Shield Mobile has 330 ratings behind it against 3, so its average is the more settled of the two.

UpkeepUpdate frequency

Tyler Shield Mobile ships an update every 4 weeks, Autura Request every 2 months. The most recent releases landed on November 4, 2026 and October 30, 2026 respectively.

Scorecard4 real differences · 6 level
Tyler Shield Mobile versus Autura Request: the parameters behind the verdict, then further details
ParameterTyler Shield MobileAutura Request
PriceFreeFree
Rating3.8 (330 ratings) — better2.3 (3 ratings)
Positive reviews52.8% of reviews—
Number of ratings330 — better3
Update frequencyEvery 4 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.015.1 — better
Further details — not scored
Size155 MB54 MB
Age rating17+4+
DeveloperTyler Technologies, IncAutoReturn

Customer experience

Tyler Shield Mobile

All ratings319 ratings
Positive68.3%
Neutral8.5%
Negative23.2%
Written reviews53 reviews
Positive52.8%
Neutral7.5%
Negative39.6%

Autura Request

All ratings3 ratings
Positive33.3%
Neutral0.0%
Negative66.7%

Bugs and requests

Tyler Shield Mobile

Reported bugs

8 issues
  • Date of birth incorrect
  • Routing function incorrect
  • Can't print
  • Clipping to clipboard no longer works
  • App re-logs and shows in service if not shut down
Show 3 more
  • Calls not updated
  • Details not loading
  • Buggy

Requested features

9 requests
  • Wish it had CarPlay
  • Connect to Apple CarPlay
  • Support for CarPlay
  • Add CarPlay capabilities
  • Ability to view call details of other calls when on a ticket
Show 4 more
  • Fix issue with re-logging and showing in service
  • Update in real-time without logging out
  • Adjust status order
  • Automatically remove secondary location when going back in service

Autura Request

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Tyler Shield Mobile

No in-app purchases

None

Autura Request

No in-app purchases

Questions

Is Tyler Shield Mobile free?
Tyler Shield Mobile is free to download, with no in-app purchases.
Is Autura Request free?
Autura Request is free to download, with no in-app purchases.
Which has better reviews, Tyler Shield Mobile or Autura Request?
Tyler Shield Mobile is rated higher. Tyler Shield Mobile averages 3.8 out of 5 from 330 ratings, while Autura Request averages 2.3 from 3 ratings.
Do Tyler Shield Mobile or Autura Request have ads?
Neither Tyler Shield Mobile nor Autura Request shows ads.
Which is updated more often, Tyler Shield Mobile or Autura Request?
Tyler Shield Mobile ships an update every 4 weeks, and Autura Request every 2 months. Most recently, Tyler Shield Mobile was updated on November 4, 2026 and Autura Request on October 30, 2026.

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