Flex Touch vs Autura Request
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Flex Touch
Access common Motorola Flex features from your smartphone or tablet. Monitor agency calls, search databases for names, property, and incidents, and view alert warnings for officer safety. Stay updated with real-time call information and efficiently manage reports and comments.
- Monitor agency calls remotely
- Search agency database (names, property, incidents)
- View Flex Involvements
- Display warrant/alert warnings
- Access real-time call updates
- Add photos/documents to records
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This requires Motorola Flex 6.3 with the 2020.2.2 or later release. The Flex Touch® app is designed to provide public safety agencies a quick and convenient way to access common Motorola Flex features using a smartphone or tablet. Personnel with the proper credentials can use Flex Touch to monitor their agency’s calls from anywhere and at any time from the convenience of a mobile device. Flex Touch allows personnel to search their agency database for names, property, vehicles, and incidents from a mobile device. Personnel can also view Flex Involvements® related to any record. In addition, the module helps promote officer safety by displaying records with warrants or alert warnings. The user-friendly design makes it easy for personnel to quickly learn how to navigate the app. Flex Touch allows personnel to access real-time call updates by viewing all active calls, call nature, and any assigned units. Each user can customize the list of calls and units within the jurisdiction. Calls are organized by unit status, providing a quick way to see whether officers have arrived on the scene and if a unit’s timer has expired. When a user has been assigned to a call, that information is displayed prominently. In addition to accessing information, Touch allows first responders to more efficiently complete their work. Users can view call comments and enter their own comments from their mobile device. Using Touch, users can quickly add photos or documents from their mobile device to a record or to a report. Flex Touch requires that the agency uses Motorola Flex and has already purchased the Flex Touch module.
Autura Request
This app simplifies initiating tow requests for authorized users within partner agencies. It offers a user-friendly interface for quick submissions and provides real-time updates on request status. Secure access ensures only designated personnel can utilize the service.
- Initiate tow requests
- User-friendly interface
- Real-time updates and notifications
- Secure access for authorized users
- Manage towing services on mobile
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Autura Request is a specialized application designed for authorized users within Autura's Agency partners. This app streamlines the process of initiating tow requests, making it convenient and efficient to manage towing services directly from your mobile device. Key Features and Benefits: User-Friendly Interface: Easily navigate through the app to submit tow requests quickly. Real-Time Updates: Receive instant notifications and status updates on your requests. Secure Access: Only authorized users from Autura's Agency partners can use the app, ensuring secure and reliable service. Target Users: This app is specifically intended for employees and partners of Autura's affiliated agencies who are authorized to request towing services. Whether you're on-site or on the go, Autura Request provides a seamless solution for all your towing needs.
Screenshots
Verdict
The clearest difference is update cadence: Flex Touch at every 4 weeks against Autura Request's every 2 months. Flex Touch also leads on ratings volume (30 vs 3) and iOS requirement (11.0 vs 15.1). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 2.2 for Flex Touch against 2.3 for Autura Request. That said, the two scores are not equally well evidenced: Flex Touch has 30 ratings behind it against 3, so its average is the more settled of the two.
Flex Touch ships an update every 4 weeks, Autura Request every 2 months. The most recent releases landed on July 5, 2026 and August 20, 2026 respectively.
| Parameter | Flex Touch | Autura Request |
|---|---|---|
| Price | Free | Free |
| Rating | 2.2 (30 ratings) | 2.3 (3 ratings) — better |
| Positive reviews | 12.2% of reviews | — |
| Number of ratings | 30 — better | 3 |
| Update frequency | Every 4 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 11.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 36 MB | 54 MB |
| Age rating | 4+ | 4+ |
| Developer | Motorola Solutions, Inc | AutoReturn |
Customer experience
Flex Touch
Autura Request
In-app purchases
Flex Touch
No in-app purchases
Autura Request
No in-app purchases
Questions
Is Flex Touch free?
Is Autura Request free?
Which has better reviews, Flex Touch or Autura Request?
Do Flex Touch or Autura Request have ads?
Which is updated more often, Flex Touch or Autura Request?
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