LightspeedDMS vs ePhoneGo2

Welcome to the new LightspeedDMS app! The LightspeedDMS app is a new convenient way of accessing your dealership information to help manage your business anywhere, anytime on your mobile device. It provides a fast, intuitive, and secure mobile integration to the LightspeedDMS dealer management system. The LightspeedDMS app is available free of charge to all dealers running the LightspeedDMS application. Features will display based on modules purchased. INSTALL The Lightspeed app is only available to LightspeedDMS customers. Check for your Dealer ID and Remote Authorization Password found in the LightspeedDMS desktop application under the Help - System Info menu. You will need to enter this information only once when using the application for the first time. Each subsequent time upon entering the application you will be asked for your LightspeedDMS username and password. LIGHTSPEEDDMS COMPREHENSIVE DEALER MANAGEMENT SOLUTIONS LightspeedDMS specializes in Powersports, RV, Marina and Marine Dealer Management Software. The LightspeedDMS dealer software helps dealers maximize: parts inventory control, business processes, sales management control, service management control, rental management, Customer Experience Management (CEM) and dealer profitability. LightspeedDMS helps dealers increase dealership productivity and improve dealership efficiency resulting in increased profitability. DMS INDUSTRY EXPERTISE With unsurpassed industry knowledge LightspeedDMS creates innovative dealer management solutions that help Powersports, RV, Marina and Marine dealerships manage their business profitably. LightspeedDMS's dealer management systems provide tools for dealers to focus on their customers. *Don't have LightspeedDMS for the desktop? Visit https://www.lightspeeddms.com or call 1-800-521-0300

To stay competitive, an organization’s high-performing employees need flexibility, to maximize their productivity without being tied to a desk. Plus, as a business, you must be able to maintain and protect sensitive company data while ensuring that your employees are fully accessible even while on the road. Employees often use personal devices for business transactions while on the road, which the company has no visibility of. These road warriors need a viable solution that gives them the ability to use their personal phones yet remain connected to the corporate communication system, enabling them to leverage business information with every call. In addition, businesses frequently lose components of the client interaction history when customers are contacted outside of their corporate phone system. Businesses need a solution that offers insight into all employee / client interactions, even those conducted while their employees were on the road. The solution is ESI ePhoneGO2™. Having the ePhoneGO2™ application on the iOS smartphone presents a user experience that mirrors the functionality of the ESI desktop phone, allowing employees who are “on-the-go” to make and receive business calls from anywhere using their personal devices, while still maintaining a single office phone number and voice mail. This also eliminates the need to publish anyone’s private mobile number to clients! Features – Receive calls on your Mobile device which were placed to your Office phone number – Make outgoing business calls remotely which appear to have been placed from your office – Calls made with ePhoneGO2™ will broadcast your office Caller ID, (not your personal phone number). – Establish one-to-one Video calls with other ePhoneGO2™ users. – Established voice-calls can also be upgraded to Video calls with other ePhoneGO2™ users. – View the Corporate directory with availability status of your contacts. – Create a list of frequently called users from the company directory or your phone’s personal contacts. – Established messaging sessions (SMS or IM). – Transfer calls (blind or supervised) as you would do from your desk. – Record calls from your mobile phone. – Turning Do-Not-Disturb ON or OFF for the mobile device. This allows you to pause alerting while you have your desk phone available). – Call routing options fully sync with your platform – Notification of new voicemail messages. – Make calls over WiFi or 3G / 4G / LTE / 5G, regular data rates apply IMPORTANT ESI ePhoneGO2™ for iOS requires an active account on the ESI Cloud PBX™ **Voice quality is highly dependent upon your WiFi or 3G / 4G / LTE / 5G network bandwidth** Warning for 3G / 4G / LTE Usage Some mobile carriers prohibit or restrict the use of VoIP calls over their networks and may interfere with, block, or institute fees for calls made over their 3G / 4G / LTE / 5G data networks. Check the terms of your cell phone agreement to determine the rules for your carrier. ESI cannot guarantee service and is not responsible for any charges or fees assessed in connection with usage of ESI ePhoneGO2™ on your mobile device. If you experience any issues please open a ticket via the ESI Support site at http://support.esi-estech.com or contact ESI Technical Support at 800-850-2151.