ClickMobile Touch vs Ascentis

ClickSoftware’s ClickMobile Touch is a mobile application for the field service sector. It is used by the field resources to communicate with their back office and with their peers using the Field Service Edge system. ClickSoftware’s enterprise solution uses innovative and collaborative mobile tools, improving field workforce productivity and efficiency, enhancing customer experience, and meeting compliance and regulation requirements. The solution enables field supervisors and back office staff to have visibility and control, helping them make real-time decisions continuously throughout the day of service. ClickMobile Touch empowers field service professionals with all the information they need to complete the job the first time. Work is executed with maximum productivity, safety and compliance, and focuses on customer satisfaction. The application includes the following capabilities: * Task management – Manage the entire task execution process, view the customer’s information, report the status of the task as it progresses * Time and attendance management – Report and track the time and attendance of a field resource or a crew, including the ability to view and manage your shifts * Inventory management – Manage your inventory, scan barcodes and requests parts from the field * Power map – View your tasks and schedule on a map to help visualize your day * Dynamic forms – Forms can include file attachments and signature capturing * Internal messaging system – Share knowledge with peers using instant messaging and file sharing * Dynamic location services – Allows Street Level Routing to avoid traffic congestions during the day of service, automatic status transition based on location * Supervisor app – Scheduling interface for continuous operational insight and real-time visibility into the field The ClickMobile Touch user can carry on working even when the application is offline. When the application is back online, all of the information will be synchronized automatically. In addition, the back office can update the assignments for the user, which will be updated when the user is online again. This online/offline connectivity ensures maximum data exchange and visibility of workday progress, allowing increased work efficiency.

Ascentis' industry leading workforce led human capital management (HCM) technology platform is supported by our ongoing commitment to delivering an unsurpassed client experience. Ascentis technology modules work independently or in concert with each so that each client create their own a-la-carte HCM experience. Employees Can: • Punch in/out • Access your schedule and pick up open shifts • View accruals • Request time off and view available time off balances • View paychecks, tax and deduction details • Receive messages and push notifications • View benefits summary information • Manage personal information • Find co-workers in company directory and initiate contact with a click • Access online learning content • Recognize peers with Kudos • Manage expenses Managers Can: • Find team members contact information and connect via a click • Approve time off • Create Customizable punch in/out surveys • Manage direct reports information • View and manage schedules • Send targeted employee push notifications • Review punch statuses • Receive notifications about employee requests • Approve expenses • Create company news feed Additional Features include: • Ability for employees to punch in/out in offline mode • GPS enabled geofencing for punching • Biometric enabled log ins • Multi-lingual • Supervisor/Employee toggle to switch profiles Organize. Humanize. Maximize. It’s at the core of what we do. Important Notes: 1. Use of this app requires data usage, subject to additional charges. Data charges will depend on the mobile phone service provider and actual usage patterns. 2. The Ascentis App collects and transmits (or allows the transmission of) geolocation information to the Workforce Management solution. The App accesses geolocation information for the sole purpose of recording the location of employee time punches. The App saves geolocation information within separate electronic timesheets for each employee. The information is provided with the sole intent of allowing supervisors/managers to verify locations from which employees report time punches. GPS data capture requires employee (app user) authorization. Location information will not be collected if GPS is not authorized. 3. The App transmits geolocation information only to the Ascentis Workforce Management database of the client company with which an employee is associated. Geolocation information collected by the App is the property of the client and may be used and shared at the client’s discretion. Ascentis is not responsible for the client’s release of geolocation information. 4. GPS location accuracy depends on physical location, signal strength, and the mobile phone service provider. Ascentis cannot guarantee the capture of exact locations.