ClickMobile Touch vs Vantage Powered by OpenVault

ClickSoftware’s ClickMobile Touch is a mobile application for the field service sector. It is used by the field resources to communicate with their back office and with their peers using the Field Service Edge system. ClickSoftware’s enterprise solution uses innovative and collaborative mobile tools, improving field workforce productivity and efficiency, enhancing customer experience, and meeting compliance and regulation requirements. The solution enables field supervisors and back office staff to have visibility and control, helping them make real-time decisions continuously throughout the day of service. ClickMobile Touch empowers field service professionals with all the information they need to complete the job the first time. Work is executed with maximum productivity, safety and compliance, and focuses on customer satisfaction. The application includes the following capabilities: * Task management – Manage the entire task execution process, view the customer’s information, report the status of the task as it progresses * Time and attendance management – Report and track the time and attendance of a field resource or a crew, including the ability to view and manage your shifts * Inventory management – Manage your inventory, scan barcodes and requests parts from the field * Power map – View your tasks and schedule on a map to help visualize your day * Dynamic forms – Forms can include file attachments and signature capturing * Internal messaging system – Share knowledge with peers using instant messaging and file sharing * Dynamic location services – Allows Street Level Routing to avoid traffic congestions during the day of service, automatic status transition based on location * Supervisor app – Scheduling interface for continuous operational insight and real-time visibility into the field The ClickMobile Touch user can carry on working even when the application is offline. When the application is back online, all of the information will be synchronized automatically. In addition, the back office can update the assignments for the user, which will be updated when the user is online again. This online/offline connectivity ensures maximum data exchange and visibility of workday progress, allowing increased work efficiency.

The OpenVault Vantage mobile app enables broadband operators to remotely monitor and manage network performance, supporting fast, on-the-go analysis and troubleshooting. KEY FEATURES • Modem Lookup — Search, open, and troubleshoot modems. • Smart Modem Assist — AI identifies issues, recommends actions, and guides resolution. • Spectrum Deep Dive (US/DS) — Analyze upstream and downstream data to pinpoint anomalies. • Alarming — Review alerts and prioritize proactive and reactive work. • Modem Birth Certificate — Snapshot of hardware, location, US/DS, and RxMER. • Geo-Map Modems — Quickly visualize and accurately plot modem locations. • Gamification — Earn points and climb scoreboards. • Speed Test — Pre- and post-fix validation (iOS). • Fiber Agnostic Network Monitoring — Available by request. • DOCSIS — 3.0 / 3.1 / 4.0 ready. REQUIREMENTS • Subscription required from OpenVault or a partner company. • For best performance, use mobile app version 6.x. Learn more about OpenVault Vantage and OpenVault solutions: https://openvault.com/contact-us/