Comparison

SmartTub® vs Sinopé Neviweb

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SmartTub®

This app acts as a personal hot tub assistant, providing tailored tips, how-to videos, and information based on your usage. It allows remote control of settings, energy usage estimates, and notifications for maintenance or power outages, ensuring you're always informed about your hot tub's status.

Highlights
  • Personalized hot tub tips and how-to videos
  • Remote adjustment of temperature and energy efficiency
  • Energy usage estimates
  • Power outage notifications
  • Dealer alerts for maintenance
  • Remote connection to dealer service
Features
Read full description

The SmartTub® app is your personal hot tub assistant, making you a hot tub expert. Acting as a quick reference guide, your app tailors tips, how-to videos and information based on how you use your hot tub. Whether you're across town or in the comfort of your own home, you can relax knowing you will always be informed with the SmartTub™ System. o Enjoy easy setup -- just pair your app o Discover enhanced product knowledge and support o Master hot tub care with personalized tips and how-to videos o View energy usage estimates** o Adjust key settings, such as energy efficiency and temperature while away o Receive power outage notifications to reduce complications o Alerts you and your dealer when your hot tub needs attention o Stay connected with your dealer and 'Click for Service' Requirements * SmartTub™ hardware installed on hot tub, compatible with 2018+ Hot Tubs * SmartTub™ system uses cellular-based communication and requires cell service from our provider partner in your area. * Requires subscription beginning in second year of ownership, first year included in the price of purchase. **Estimates are based on sensor readings and are not meant to match your utility measurements, see your local utility company for specifics to your local system.

About

Sinopé Neviweb

Manage and control your Sinopé smart home devices remotely. Set up automations, schedules, and scenes for personalized comfort and energy savings. Monitor energy consumption with detailed graphs and utilize geofencing for location-based control.

Highlights
  • Remote device control
  • Automations and schedules
  • Scene creation
  • Consumption graphs
  • Geofencing
  • Voice assistant integration
Features
Read full description

Official residential app designed to install, configure and control Sinopé smart devices. Features : - Remote control of Sinopé devices - Automations or schedules - Scenes - Consumption graphs - Geofencing - Éco Sinopé - Voice assistants

Screenshots

SmartTub®1 screens
Sinopé Neviweb4 screens

Verdict

The call

The clearest difference is ads: SmartTub® at none against Sinopé Neviweb's shown. SmartTub® also leads on ratings volume (320 vs 7) and update cadence (fortnightly vs every 5 weeks). Sinopé Neviweb's advantage is review sentiment (42% vs 23%) and monetization model (ad-supported vs free with in-app purchases). On price, rating, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 3.6 for SmartTub® against 3.7 for Sinopé Neviweb. That said, the two scores are not equally well evidenced: SmartTub® has 320 ratings behind it against 7, so its average is the more settled of the two. Written reviews are what separate them: 23% of SmartTub®'s written reviews are positive against 42% of Sinopé Neviweb's.

UpkeepUpdate frequency

SmartTub® ships an update fortnightly, Sinopé Neviweb every 5 weeks. Both last shipped on November 6, 2026.

Scorecard6 real differences · 4 level
SmartTub® versus Sinopé Neviweb: the parameters behind the verdict, then further details
ParameterSmartTub®Sinopé Neviweb
PriceFreeFree
Rating3.6 (320 ratings)3.7 (7 ratings) — better
Positive reviews23.2% of reviews42.0% of reviews — better
Number of ratings320 — better7
Update frequencyFortnightly — betterEvery 5 weeks
AdsNo — betterYes
In-app purchasesNoNo
MonetizationFree with in-app purchasesAd-supported — better
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS15.112.0 — better
Further details — not scored
Size97 MB36 MB
Age rating4+4+
DeveloperJacuzzi Brands Corp.Sinope technologies Inc

Customer experience

SmartTub®

All ratings320 ratings
Positive61.9%
Neutral6.3%
Negative31.9%
Written reviews194 reviews
Positive23.2%
Neutral10.3%
Negative66.5%

Sinopé Neviweb

All ratings7 ratings
Positive71.4%
Neutral0.0%
Negative28.6%
Written reviews88 reviews
Positive42.0%
Neutral18.2%
Negative39.8%

Bugs and requests

SmartTub®

Reported bugs

4 issues
  • App frequently logs out users
  • Inability to register warranty
  • Inconsistent temperature readings
  • Unreliable connection to spa

Requested features

5 requests
  • Ability to remotely turn off spa
  • Customizable heating and filtering schedules
  • Chemical tracking and maintenance reminders
  • Improved Apple Watch integration
  • Better temperature and setting controls

Sinopé Neviweb

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

SmartTub®

No in-app purchases

None

Sinopé Neviweb

No in-app purchases

Questions

Is SmartTub® free?
SmartTub® is free to download, with no in-app purchases.
Is Sinopé Neviweb free?
Sinopé Neviweb is free to download, with no in-app purchases.
Which has better reviews, SmartTub® or Sinopé Neviweb?
Sinopé Neviweb is rated higher. SmartTub® averages 3.6 out of 5 from 320 ratings, while Sinopé Neviweb averages 3.7 from 7 ratings.
Do SmartTub® or Sinopé Neviweb have ads?
Sinopé Neviweb shows ads; SmartTub® does not.
Which is updated more often, SmartTub® or Sinopé Neviweb?
SmartTub® ships an update fortnightly, and Sinopé Neviweb every 5 weeks. Most recently, SmartTub® was updated on November 6, 2026 and Sinopé Neviweb on November 6, 2026.

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