Comparison

Qualtrics XM vs ECSS

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Qualtrics XM

Monitor and optimize customer and employee experiences in real-time with dashboards, tickets, and analytics. Act on insights, respond to feedback, and drive business improvements from anywhere.

Highlights
  • Real-time experience monitoring
  • Role-based dashboards
  • Ticket management
  • Real-time notifications
  • Customer response analysis
  • Advanced analytics
Features
Read full description

Whether you are at home, in the office, or on-the-go, dashboards, tickets, notifications and powerful analytics make it effortless to monitor and optimize experiences in real time. Use the Qualtrics XM app to: 1. Monitor important experience metrics (e.g. NPS, CSAT, Employee Engagement) with role based dashboards and filtering 2. Reassign, respond, and close the loop on support tickets 3. Receive real-time notifications so you can act before it’s too late 4. View open ended customer responses and activate team members by sharing key insights via text, email, apps, and more 5. Explore powerful analytics like key drivers, trending topics, focus areas, experience journeys, and text analytics to drive impact The XM mobile app is included in your Customer Experience (CX) or Employee Experience (EX) license. After you download the app, please enter your Qualtrics login and password to get started. Then share the good news with a few of your teammates so you can win XM together! About Qualtrics: Qualtrics, the leader in customer experience and creator of the Experience Management (XM) category, is changing the way organizations manage and improve the four core experiences of business––customer, employee, product, and brand. The Qualtrics XM Platform™ is a system of action that helps over 12,000 businesses around the world close experience gaps. Have questions? If you are a Qualtrics customer please contact your Customer Success Manager. If you are not a Qualtrics customer but would like to learn more, please request a demo on this page: https://www.qualtrics.com/platform/mobile/

About

ECSS

Features
Read full description

The European College of Sport Science (ECSS) is a non-profit association that organises the largest sport science congress in Europe every year in a different European country. This app will guide all registered congress participants through the upcoming ECSS Congress: You can view all sessions and presentations which are held at the congress and select presentations to create your personalised schedule as well as view virtual exhibitor profiles and floor plans to help you find your way around the congress venue. This app will keep you up to date with all relevant information about the congress. Instructions for logging in, including a link to download the app and access the event, will be sent to registered participants via the email address they used to register for the congress. We hope you enjoy the app and our upcoming ECSS Congress! Yours in sports science, The ECSS

Screenshots

Qualtrics XM4 screens
ECSS4 screens

Verdict

The call

Qualtrics XM and ECSS are too close to call on the numbers: across 6 compared parameters — price, update cadence, ads and in-app purchases among them — neither pulls far enough ahead to decide it. What separates them is feature set and interface, not measurable difference.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Qualtrics XM ships an update monthly, ECSS every 2 months. The most recent releases landed on September 24, 2026 and September 13, 2026 respectively.

ScorecardNo meaningful differences
Qualtrics XM versus ECSS: the parameters behind the verdict, then further details
ParameterQualtrics XMECSS
PriceFreeFree
Rating4.7 (1.7K ratings) — better—
Positive reviews32.8% of reviews—
Number of ratings1.7K — better—
Update frequencyMonthly — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPadiPhone, iPad
Requires iOS18.017.0 — better
Further details — not scored
Size30 MB65 MB
Age rating17+17+
DeveloperQualtrics, LLCEuropean College of Sport Science e.V.

Bugs and requests

Qualtrics XM

Reported bugs

3 issues
  • Crashes when selecting government option
  • Dropdown options not visible
  • Metrics not loading properly

Requested features

6 requests
  • Up-to-date data
  • Landscape view for mobile
  • Individual logins
  • More dashboard features
  • Screenshot functionality
Show 1 more
  • Improved performance

ECSS

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Qualtrics XM

No in-app purchases

None

ECSS

No in-app purchases

Questions

Is Qualtrics XM free?
Qualtrics XM is free to download, with no in-app purchases.
Is ECSS free?
ECSS is free to download, with no in-app purchases.
Do Qualtrics XM or ECSS have ads?
Neither Qualtrics XM nor ECSS shows ads.
Which is updated more often, Qualtrics XM or ECSS?
Qualtrics XM ships an update monthly, and ECSS every 2 months. Most recently, Qualtrics XM was updated on September 24, 2026 and ECSS on September 13, 2026.

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