KastleResident vs PoolEntry
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
KastleResident
Enhance your multifamily living experience with a powerful app for resident amenities and engagement. Access secured areas, manage visitors, track community occupancy, and submit maintenance requests all from your smartphone.
- Mobile access control
- Remote door unlocking
- Visitor registration and management
- Occupancy data insights
- Community notifications
- Maintenance service requests
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KastleResident represents the latest advancement in resident amenity and engagement for multifamily communities. Built in harmony around the high frequency usage of a BLE mobile access control credential, cutting edge features like visitor registration and management, remote unlock, occupancy data, community notifications and maintenance service requests deliver new digital experiences for your residents in a single, powerful app. MOBILE ACCESS KastleResident delivers the most convenient way to access secured areas throughout your apartment community. With just a tap, residents can enter perimeter, common area, and even apartment entry doors without having to present a fob or card while meeting the strictest of security standards. REMOTE UNLOCK Say goodbye to the days of a stranded resident that forgot a fob or a visitor that is stuck outside of a locked door. Remotely unlock a door to virtually escort a visitor to your apartment or eliminate an after-hours emergency lockout simply by tapping an icon and authenticating your decision with TouchID or a personal PIN. VISITOR MANAGEMENT (an option enabled by your property management) You are now empowered to pre-register one-time, recurring, and always welcome “Friends & Family“- visitors easily and quickly through the KastleResident app. Just enter the name, a method of contact, and arrival and departure details to streamline the check-in process for your visitor(s). OCCUPANCY DATA AND COMMUNITY ENGAGEMENT AMENITIES What’s going on in your community? Take a glimpse at how busy the fitness center is or see if there are neighbors hanging out on the roof deck with data at your fingertips. Stay up-to-date with the latest in community notifications from the property team so that you never miss another social event or forget about a community maintenance schedule. SERVICE REQUESTS Is your kitchen sink dripping, ice maker on the fritz or is there a broken lawn sprinkler flooding the landscape plantings outside? Send a quick service request to property management and include a photo since a picture is worth a thousand words. KastleResident is free to download for use at Kastle serviced communities, and it is administered by your property management team via the myKastle Multifamily portal. System Requirements: • Kastle Access Control Infrastructure – v6/Z-Bus doors • Kastle Access Profiles • iPhone 5S or later with Bluetooth enabled • iOS 11.1 or higher
PoolEntry
This application provides residents of managed communities with a digital pool pass. Access your community's pool with a convenient mobile solution, eliminating the need for physical cards.
- Digital pool pass
- Resident access
- Community pools
- HOA and condo management
- Swim club access
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A pool pass app for residents of apartment complexes, homeowner associations, condominiums, and swim clubs.
Screenshots
Verdict
The clearest difference is review sentiment: PoolEntry at 90% against KastleResident's 5%. PoolEntry also leads on rating (4.8 vs 1.5) and update cadence (every 4 days vs every 3 months). KastleResident's advantage is iOS requirement (12.0 vs 15.1). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
PoolEntry holds the better App Store score, 4.8 against 1.5. That said, the two scores are not equally well evidenced: PoolEntry has 3.3K ratings behind it against 108, so its average is the more settled of the two. Written reviews point the same way: 5% of KastleResident's written reviews are positive against 90% of PoolEntry's.
KastleResident ships an update every 3 months, PoolEntry every 4 days. The most recent releases landed on September 21, 2026 and September 19, 2026 respectively.
| Parameter | KastleResident | PoolEntry |
|---|---|---|
| Price | Free | Free |
| Rating | 1.5 (108 ratings) | 4.8 (3.3K ratings) — better |
| Positive reviews | 5.0% of reviews | 89.5% of reviews — better |
| Number of ratings | 108 | 3.3K — better |
| Update frequency | Every 3 months | Every 4 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 12.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 334 MB | 38 MB |
| Age rating | 4+ | 4+ |
| Developer | Kastle Systems | PoolEntry Inc |
Customer experience
KastleResident
PoolEntry
User reviews
KastleResident
From 108 App Store ratingsWhat we love
- 💡 Remote unlock feature
- 👍 Convenient for visitors
Room to improve
- 🐛 Frequent crashes
- 🐛 Unreliable door unlocking
- 🐛 Inconsistent functionality
- 🔒 Privacy concerns with location tracking
- 👎 Difficult to add visitors
PoolEntry
From 3.3K App Store ratingsWhat we love
- 🚀 Easy and convenient check-in
- 👍 User-friendly interface
- 🔒 Secure access control
- 💡 Helpful pool occupancy information
- 🚀 Quick and seamless experience
Room to improve
- 🐛 Frequent log-out issues
- 🔒 Lack of biometric login options
- 🐛 Inconsistent performance
- 🔋 Drains phone battery quickly
Bugs and requests
KastleResident
Reported bugs
4 issues- Constant location permission popups
- App resets and logs users out
- Inability to open doors even when standing nearby
- Incompatibility with newer iOS versions
Requested features
4 requests- Apple Wallet integration
- Ability to lock doors
- Improved guest management
- Faster door unlocking response time
PoolEntry
Reported bugs
3 issues- App crashes on launch
- Passes not loading properly
- Sync issues between multiple devices
Requested features
4 requests- Guest pass management
- Automatic check-out feature
- Integration with smart home platforms
- Enhanced analytics and reporting
In-app purchases
KastleResident
No in-app purchases
PoolEntry
No in-app purchases








