Comparison

PointCentral Smart Properties vs Bilt Properties

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

PointCentral Smart Properties

This app empowers property managers to oversee residential rentals remotely. It offers control over property access, energy savings through automated temperature settings, and proactive alerts for potential issues like water leaks or HVAC malfunctions.

Highlights
  • Manage property and community access
  • Automate vacant unit temperatures
  • Receive proactive issue notifications
  • Create scheduled and temporary smart keys
  • Support contactless check-in and showings
Features
Read full description

The PointCentral property automation management app is designed to provide long-term and short-term residential rental property managers with easy access to the properties they manage, enabling managers to keep pulse of what’s happening at their locations and communities, no matter where they are, at any time. Key features include: • Manage and audit individual unit and community access for residents, staff, guests and vendors • Auto-configure temperature in vacant units for energy savings • Set up notifications to get proactive warnings about water leaks or HVAC issues • Create scheduled and temporary smart keys for vendors, prospective residents, contractors, or staff to support contactless check-in, keyless workorders or unattended showings If you are a resident in a PointCentral smart property, please download the Alarm.com app to control your smart home experience: https://apps.apple.com/us/app/alarm-com/id315010649

About

Bilt Properties

Enhance resident experiences with a unified platform for communication, offers, and management. Gain real-time insights into property and offer performance to boost renewals and reduce turnover.

Highlights
  • Personalized resident experiences
  • Real-time resident engagement management
  • Property and offer performance insights
  • Drive renewals and reduce turnover
  • Seamless guest visits
Features
Read full description

Power your properties with personalized resident experiences, communications, and offers — all in one app. With the Bilt Properties app you can: - Manage resident engagement in real-time - Get insights on how your properties and offers are performing - Drive renewals and reduce turnover across your portfolio Make every visit seamless, memorable, and rewarding—for your guests and your team.

Screenshots

PointCentral Smart Properties4 screens
Bilt Properties4 screens

Verdict

The call

The clearest difference is ratings volume: PointCentral Smart Properties at 135 against Bilt Properties's 2. PointCentral Smart Properties also leads on review sentiment (18% vs 0%). Bilt Properties's advantage is rating (3.0 vs 2.7) and update cadence (every 2 weeks vs every 2 months). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Bilt Properties holds the better App Store score, 3.0 against 2.7. That said, the two scores are not equally well evidenced: PointCentral Smart Properties has 135 ratings behind it against 2, so its average is the more settled of the two. Written reviews complicate that: 18% of PointCentral Smart Properties's written reviews are positive against 0% of Bilt Properties's, so the app with the better star average is not the one people write more warmly about.

UpkeepUpdate frequency

PointCentral Smart Properties ships an update every 2 months, Bilt Properties every 2 weeks. The most recent releases landed on October 13, 2026 and October 9, 2026 respectively.

Scorecard4 real differences · 6 level
PointCentral Smart Properties versus Bilt Properties: the parameters behind the verdict, then further details
ParameterPointCentral Smart PropertiesBilt Properties
PriceFreeFree
Rating2.7 (135 ratings)3.0 (2 ratings) — better
Positive reviews18.1% of reviews — better0.0% of reviews
Number of ratings135 — better2
Update frequencyEvery 2 monthsEvery 2 weeks — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, Apple Watch — betteriPhone, iPad
Requires iOS17.016.4 — better
Further details — not scored
Size404 MB108 MB
Age rating4+4+
DeveloperPointCentralBilt Technologies, Inc.

Customer experience

PointCentral Smart Properties

All ratings135 ratings
Positive36.3%
Neutral9.6%
Negative54.1%
Written reviews72 reviews
Positive18.1%
Neutral11.1%
Negative70.8%

Bilt Properties

All ratings2 ratings
Positive50.0%
Neutral0.0%
Negative50.0%
Written reviews1 reviews
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

PointCentral Smart Properties

Reported bugs

63 issues
  • Network connection error
  • Delays when giving commands
  • Doesn't match thermostat
  • Camera never records
  • Camera glitches
Show 58 more
  • App is very slow
  • Commands take too long to load
  • Not accurate
  • Can't access account
  • Panel not updating with devices
  • Leaves air running or heat running for hours
  • Siri integration is terrible
  • SIRI SHORTCUTS WILL NOT WORK
  • Auto log out
  • Log out after accessing control
  • App is always crashing
  • Very rarely works the way you want it to
  • No activity log on some days
  • Alarms never went off
  • No notification/text/call from app
  • Door is unlocked or unlocks in sleep
  • Logs are missing for the day
  • System is flawed
  • App just auto log out
  • App doesn't recognize lock status
  • Unlock button is gray and inaccessible
  • Locked out of apartment
  • App is not working properly
  • Locked out of house twice
  • Significant delay between arm and disarm
  • Can't get ahold of anyone to change code
  • Can't change code from app
  • Minimal features that work half the time
  • Nowhere on this app can I see if a door is locked, unlocked etc.
  • Home Screen seems easy at first but modifications are confusing causing connectivity and functionality problems.
  • Why Can’t i see my Home Activity in the top right corner any more it’s just blank now
  • Bad loading
  • System on this app is bad
  • Thermostat keeps losing connection
  • Lock/Unlock Commands Problematic
  • App resets while not use
  • Door shows unlocked when it's locked
  • Thermostat reverts to a setting I didn’t create
  • System runs almost continuously
  • Thermostat scheduler does not work
  • Radio not responding
  • Can’t figure out simple stuff like adding a lock code
  • Keeps shutting off my AC
  • Can’t change password and “log out of all other systems”
  • “YOU DONT HAVE ACCESS TO MAKE THIS CHANGE” message
  • Shows the door is unlocked and its really locked
  • System goes offline daily
  • Times shown for entry’s and alarm set times are we incorrect too
  • Always says unlocked
  • App occasionally shows door unlocked even though it’s definitely locked
  • Still can’t figure out how to control lights
  • Full of Bugs and Glitches
  • Delay to lock your door may take up to 10 minutes
  • Every time you lock the door the home screen defaults back to showing unlocked
  • Thermostat doesn't follow settings
  • App doesn't do half what it says it can
  • No support for HomeKit
  • No Siri Shortcuts offered

Requested features

17 requests
  • Add own devices
  • Improve Siri integration
  • More customization options
  • Add cameras, garage doors
  • HomeKit support
Show 12 more
  • Siri Shortcuts functionality
  • Better user guide/technical support
  • Activity log
  • Fix privacy issues with shared info
  • Add new users/create codes from iPhone
  • More features on mobile app than website
  • Add lights control
  • Fix widgets
  • Improve app speed/responsiveness
  • Add dark mode
  • Advanced analytics dashboard
  • Ability to turn off loud door lock alarm

Bilt Properties

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

PointCentral Smart Properties

No in-app purchases

None

Bilt Properties

No in-app purchases

Questions

Is PointCentral Smart Properties free?
PointCentral Smart Properties is free to download, with no in-app purchases.
Is Bilt Properties free?
Bilt Properties is free to download, with no in-app purchases.
Which has better reviews, PointCentral Smart Properties or Bilt Properties?
Bilt Properties is rated higher. PointCentral Smart Properties averages 2.7 out of 5 from 135 ratings, while Bilt Properties averages 3.0 from 2 ratings.
Do PointCentral Smart Properties or Bilt Properties have ads?
Neither PointCentral Smart Properties nor Bilt Properties shows ads.
Which is updated more often, PointCentral Smart Properties or Bilt Properties?
PointCentral Smart Properties ships an update every 2 months, and Bilt Properties every 2 weeks. Most recently, PointCentral Smart Properties was updated on October 13, 2026 and Bilt Properties on October 9, 2026.

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