HID Reader Manager vs Neptune Mobile
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
HID Reader Manager
This app simplifies the management of compatible HID readers. It allows administrators to configure settings, update firmware, and export reader status. Users can also upgrade readers to support Bluetooth and OSDP.
- Configure reader settings
- Upgrade reader firmware
- Inspect and export reader status
- Enable Bluetooth support
- Enable OSDP support
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HID Reader Manager streamlines management of compatible HID Signo, iCLASS SE® and multiCLASS SE readers in the field. Administrators can easily adjust configuration settings, upgrade firmware, inspect and export current reader status, and upgrade compatible readers to support Bluetooth and/or OSDP. -Bluetooth is used to communicate with the reader hardware. If Bluetooth is not enabled communication to readers will not function. -Calendar is used to log the error/information. If Calendar is not enabled logging will not function. -Location is used to obtain the location of the Reader for administration purpose and improving user experience. If Location is not enabled communication to readers will not function.
Neptune Mobile
This business application facilitates remote access control and monitoring of Neptune devices. It offers convenient device registration, efficient data filtering, and immediate access to related images and cardholder pictures for effective security management.
- IP and Cloud Server connectivity
- Easy device registration
- Local and Cloud device search
- Event log and data filtering
- Image and video tagging integration
- Remote door status query and control
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Neptune Mobile can connect to Neptune devices using IP address as well as Cloud Server. Cloud approach makes it easy for Neptune Mobile to connect to the device because there is no need to set up a complex network on the router where the Neptune device is installed. It is very convenient to register Neptune Device because Neptune Mobile provides search function of Local Device and Cloud Device when registering Neptune Device. Neptune Mobile provides Filter function to easily search Event Log, Card Holder, Card, and Door information, and it is easy to use even if there are many data. Neptune Mobile can check the related images immediately when there is video tagging information in the Event Log, and can view the registered Card Holder pictures when inquiring Card Holder information, so it can effectively monitor access and control device. Neptune Mobile can remotely query the status of the door, control lock and unlock the door, and change the Threat Level.
Screenshots
Verdict
The clearest difference is rating: Neptune Mobile at 3.9 against HID Reader Manager's 2.6. Neptune Mobile also leads on iOS requirement (12.0 vs 14.0). HID Reader Manager's advantage is update cadence (every 2 months vs every 6 months) and review sentiment (13% vs 0%). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Neptune Mobile holds the better App Store score, 3.9 against 2.6. Both are backed by a comparable volume of ratings — 26 and 7 respectively. Written reviews complicate that: 13% of HID Reader Manager's written reviews are positive against 0% of Neptune Mobile's, so the app with the better star average is not the one people write more warmly about.
HID Reader Manager ships an update every 2 months, Neptune Mobile every 6 months. The most recent releases landed on September 29, 2026 and September 23, 2026 respectively.
| Parameter | HID Reader Manager | Neptune Mobile |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (26 ratings) | 3.9 (7 ratings) — better |
| Positive reviews | 12.5% of reviews — better | 0.0% of reviews |
| Number of ratings | 26 — better | 7 |
| Update frequency | Every 2 months — better | Every 6 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 14.0 | 12.0 — better |
| Further details — not scored | ||
| Size | 174 MB | 14 MB |
| Age rating | 4+ | 4+ |
| Developer | HID Global | Sicunet Inc |
Customer experience
HID Reader Manager
Neptune Mobile
In-app purchases
HID Reader Manager
No in-app purchases
Neptune Mobile
No in-app purchases
Questions
Is HID Reader Manager free?
Is Neptune Mobile free?
Which has better reviews, HID Reader Manager or Neptune Mobile?
Do HID Reader Manager or Neptune Mobile have ads?
Which is updated more often, HID Reader Manager or Neptune Mobile?
Other comparisons
