Comparison

AAM All Access vs Connect Resident

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

AAM All Access

Manage your homeowner association with ease. Access community documents, pay assessments, submit requests, and stay informed about important updates. Board members can also access financial and document archives.

Highlights
  • Community information and documents
  • Online assessment payments
  • Maintenance and architectural request submission
  • Resident directory
  • Notifications and alerts
  • Gate guest pass creation
  • Event and class sign-ups
Read full description

Homeowner Access Includes: • Community Information, CC&Rs, Rules & Guidelines, Approved paint codes • Assessment balance & Pay online • CC&R compliance reporting, history and status • Architectural requests, history and status • Submitting Common Area maintenance requests with photos • Change of address • Useful community links • Pop-up notifications and alerts • Sign up for electronic statements • Association resident directory • Frequently Asked Questions • Digital copies of communication sent to you including statements, compliance letters, etc. • Colored indicator next to recently-updated community documents • Ability to create gate guest passes (for associations using our gate access solution) • Ability to purchase event tickets and sign of for fitness classes and reserve rooms (for associations using our lifestyle management solution) Board Member Access to: • Community financials • Community document archive • Community activities and tasks • Financial dashboard • Document sharing One more way AAM is Dedicated to Delivering Peace of Mind to the communities we serve.

About

Connect Resident

Manage your community with ease. Access important documents, view your account history, make payments, and connect with neighbors. This app provides convenient, 24/7 access to essential community services.

Highlights
  • Access Forms and Documents
  • View Account History
  • Make Payments
  • Resident Directory
  • 24/7 Community Access
Features
Read full description

Stay connected to your community wherever you are with FirstService Residential Connect Mobile. Enjoy simple navigation and 24/7 access to manage your account, view documents, make payments, and stay informed. Need help? HODA, our built-in webchat assistant, is available anytime to answer questions and guide you every step of the way.

Screenshots

AAM All Access4 screens
Connect Resident4 screens

Verdict

The call

The clearest difference is rating: AAM All Access at 3.5 against Connect Resident's 2.1. AAM All Access also leads on update cadence (every 2 weeks vs every 9 months) and ratings volume (1.6K vs 82). On price, review sentiment, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

AAM All Access holds the better App Store score, 3.5 against 2.1. That said, the two scores are not equally well evidenced: AAM All Access has 1.6K ratings behind it against 82, so its average is the more settled of the two. Written reviews point the same way: 16% of AAM All Access's written reviews are positive against 9% of Connect Resident's.

UpkeepUpdate frequency

AAM All Access ships an update every 2 weeks, Connect Resident every 9 months. The most recent releases landed on November 11, 2026 and November 2, 2026 respectively.

Scorecard3 real differences · 7 level
AAM All Access versus Connect Resident: the parameters behind the verdict, then further details
ParameterAAM All AccessConnect Resident
PriceFreeFree
Rating3.5 (1.6K ratings) — better2.1 (82 ratings)
Positive reviews16.4% of reviews — better8.8% of reviews
Number of ratings1.6K — better82
Update frequencyEvery 2 weeks — betterEvery 9 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone, iPod
Requires iOS15.0 — better15.6
Further details — not scored
Size99 MB12 MB
Age rating4+4+
DeveloperAAM, LLCFirstService Residential

Customer experience

AAM All Access

All ratings1,551 ratings
Positive60.4%
Neutral4.8%
Negative34.8%
Written reviews116 reviews
Positive16.4%
Neutral9.5%
Negative74.1%

Connect Resident

All ratings71 ratings
Positive28.2%
Neutral4.2%
Negative67.6%
Written reviews34 reviews
Positive8.8%
Neutral0.0%
Negative91.2%

Bugs and requests

AAM All Access

Reported bugs

4 issues
  • Password reset process not working
  • Autopay settings not saving correctly
  • Inconsistent data between app and website
  • Inability to access account statements

Requested features

4 requests
  • Improved communication and notifications
  • Integration with other payment methods
  • More user-friendly account management
  • Streamlined guest pass functionality

Connect Resident

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

AAM All Access

No in-app purchases

None

Connect Resident

No in-app purchases

Questions

Is AAM All Access free?
AAM All Access is free to download, with no in-app purchases.
Is Connect Resident free?
Connect Resident is free to download, with no in-app purchases.
Which has better reviews, AAM All Access or Connect Resident?
AAM All Access is rated higher. AAM All Access averages 3.5 out of 5 from 1.6K ratings, while Connect Resident averages 2.1 from 82 ratings.
Do AAM All Access or Connect Resident have ads?
Neither AAM All Access nor Connect Resident shows ads.
Which is updated more often, AAM All Access or Connect Resident?
AAM All Access ships an update every 2 weeks, and Connect Resident every 9 months. Most recently, AAM All Access was updated on November 11, 2026 and Connect Resident on November 2, 2026.

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