Swapfiets vs Reisbalans
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Swapfiets
This service offers a working bicycle for a fixed monthly fee. If your bike has issues, book a service appointment through the app for repair or replacement, either at a store or at your location.
- Monthly bicycle subscription
- Guaranteed working bike
- App-based service booking
- On-demand repair or swap
- Find nearest store
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Swapfiets is world’s first bicycle subscription. For a fixed monthly fee you get a Swapfiets bike and we make sure it always works! If something is wrong with your bike, plan your appointment with our app. You can visit our store or we will come to you, wherever you are in the city. We will fix or swap your bike for a working one. Our app is always ready to help you! - Not a Swapfiets user yet? Sign up in the app! - Flat tire or broken lights? With our app you can book a service in one of our stores or at a location of your choice. All in 20 seconds - Looking for our store? The app will show you the closest Swapfiets store and the opening hours.
Reisbalans
Easily register and claim commuting expenses and business journeys. Access various transport modes and use automated journey registration with GPS tracking for insight into travel behavior and automatic expense claim creation.
- Commuting expense registration
- Business journey claims
- Multiple transport modes
- Automated journey registration
- GPS travel tracking
- Expense claim creation
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The Reisbalans app enables you to register and claim your commuting expenses and business journeys in an easy manner and gives you access to different modes of transport: from taxi to shared car and from OV-fiets to bus. You can claim and confirm your journeys in the Reisbalans app at the click of a button. Using automated journey registration gives you the opportunity to automatically keep track of all journeys, even when you are not using the app. This GPS option gives immediate insight in your travel behaviour. Automated travel registration is also used to create new expense claims. They will be visible in 'Overview' after they have been processed. The app can be used by users with a Reisbalans account. Your employer decides if Reisbalans is available for you and which options you can use. Want to know more? Check www.reisbalans.nl.
Screenshots
Verdict
The clearest difference is rating: Swapfiets at 4.6 against Reisbalans's 4.0. Swapfiets also leads on ratings volume (519 vs 2). Reisbalans's advantage is monetization model (free vs subscription) and device support (3 vs 1). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Swapfiets holds the better App Store score, 4.6 against 4.0. That said, the two scores are not equally well evidenced: Swapfiets has 519 ratings behind it against 2, so its average is the more settled of the two.
Both ship on a similar rhythm, roughly every 2 weeks. Both last shipped on November 2, 2026.
| Parameter | Swapfiets | Reisbalans |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (519 ratings) — better | 4.0 (2 ratings) |
| Positive reviews | 26.9% of reviews | — |
| Number of ratings | 519 — better | 2 |
| Update frequency | Every 2 weeks | Every 2 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone | iPhone, iPad, iPod — better |
| Requires iOS | 16.4 | 15.1 — better |
| Further details — not scored | ||
| Size | 112 MB | 98 MB |
| Age rating | 4+ | 4+ |
| Developer | Swapfiets | Reisbalans |
Customer experience
Swapfiets
Reisbalans
Bugs and requests
Swapfiets
Reported bugs
12 issues- Login fails with 'something went wrong' error
- App crashes on appointment booking
- Time slot selection not saving in cancellation flow
- Swap button non-functional
- App incompatible with older iPhone models
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- Redirect loops between app and website
- Payment card linking failures
- Subscription management buttons unclickable
- App logs out immediately after login
- Appointment confirmation emails not received
- QR code login requirement added without warning
- Blue screen with unclear button actions
Requested features
12 requests- Alternative cancellation methods beyond app
- Phone-based customer support availability
- Home pickup service for bike returns
- Clear appointment confirmation system
- Better bike size and model selection
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- Improved app performance and stability
- Real-time repair appointment availability
- Transparent fee structure display
- Automatic insurance opt-in notification
- Support for older device compatibility
- Desktop-based appointment booking
- Persistent login with biometric options
Reisbalans
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Swapfiets
No in-app purchases
Reisbalans
No in-app purchases
