Swapfiets vs OVpay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Swapfiets
This service offers a working bicycle for a fixed monthly fee. If your bike has issues, book a service appointment through the app for repair or replacement, either at a store or at your location.
- Monthly bicycle subscription
- Guaranteed working bike
- App-based service booking
- On-demand repair or swap
- Find nearest store
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Swapfiets is world’s first bicycle subscription. For a fixed monthly fee you get a Swapfiets bike and we make sure it always works! If something is wrong with your bike, plan your appointment with our app. You can visit our store or we will come to you, wherever you are in the city. We will fix or swap your bike for a working one. Our app is always ready to help you! - Not a Swapfiets user yet? Sign up in the app! - Flat tire or broken lights? With our app you can book a service in one of our stores or at a location of your choice. All in 20 seconds - Looking for our store? The app will show you the closest Swapfiets store and the opening hours.
OVpay
Manage your Dutch public transport journeys and costs. Easily confirm check-ins/outs, adjust missed entries, and view all travel history. Create expense reports and add multiple payment cards.
- Confirm check-ins and check-outs
- Adjust missed check-ins/outs
- View all journeys and travel costs
- Create travel expense overviews
- Add multiple payment cards
- Add age-based discount
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With OVpay, you can check in and out using your OV-pass, debit card, credit card, mobile phone, or smartwatch. In the OVpay app, you can find everything you need to view and manage your journeys. Are you already travelling with OVpay, or thinking about switching? Download the app and discover how easy it is. Who can use the OVpay app The OVpay app is only for travellers who use OVpay. You cannot use the OVpay app with an OV-chipkaart. What you can do in the app with your OV-pass and payment card • View your journeys. • Correct missed check-ins or check-outs. • View your travel history and travel costs. • Create and download expense claims. • Add cards. • Manage your cards. • Check your card status (checked in or checked out). • View payments. • View subscriptions and travel products. • Apply for age-based discount. • Pay an outstanding amount. • Receive notifications, for example when you miss a check-out. What you can only do with an OV-pass in the app • Apply for an OV-pass. • Temporarily block your OV-pass. • View your balance. • Recharge your balance. • Request a balance refund. • Apply for or change automatic recharge. We will continue to add useful new features to the app. Follow our website, Instagram, or Facebook for the latest news. About OVpay OVpay is a partnership between Dutch public transport operators, banks, and credit card companies. Together, we make travelling by public transport easier for everyone. Privacy With OVpay, you can choose how you check in and out. For some services, we need your personal data. You can read how we handle your data in our privacy statement at ovpay.nl/privacy.
Screenshots
Verdict
The clearest difference is rating: Swapfiets at 4.6 against OVpay's 2.1. Swapfiets also leads on review sentiment (27% vs 9%) and ratings volume (519 vs 35). OVpay's advantage is monetization model (free vs subscription). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Swapfiets holds the better App Store score, 4.6 against 2.1. That said, the two scores are not equally well evidenced: Swapfiets has 519 ratings behind it against 35, so its average is the more settled of the two. Written reviews point the same way: 27% of Swapfiets's written reviews are positive against 9% of OVpay's.
Swapfiets ships an update every 2 weeks, OVpay every 3 weeks. Both last shipped on October 16, 2026.
| Parameter | Swapfiets | OVpay |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (519 ratings) — better | 2.1 (35 ratings) |
| Positive reviews | 26.9% of reviews — better | 8.8% of reviews |
| Number of ratings | 519 — better | 35 |
| Update frequency | Every 2 weeks — better | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone | iPhone, iPod — better |
| Requires iOS | 16.4 | 15.0 — better |
| Further details — not scored | ||
| Size | 112 MB | 239 MB |
| Age rating | 4+ | 4+ |
| Developer | Swapfiets | Trans Link Systems B.V. |
Customer experience
Swapfiets
OVpay
Bugs and requests
Swapfiets
Reported bugs
12 issues- Login fails with 'something went wrong' error
- App crashes on appointment booking
- Time slot selection not saving in cancellation flow
- Swap button non-functional
- App incompatible with older iPhone models
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- Redirect loops between app and website
- Payment card linking failures
- Subscription management buttons unclickable
- App logs out immediately after login
- Appointment confirmation emails not received
- QR code login requirement added without warning
- Blue screen with unclear button actions
Requested features
12 requests- Alternative cancellation methods beyond app
- Phone-based customer support availability
- Home pickup service for bike returns
- Clear appointment confirmation system
- Better bike size and model selection
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- Improved app performance and stability
- Real-time repair appointment availability
- Transparent fee structure display
- Automatic insurance opt-in notification
- Support for older device compatibility
- Desktop-based appointment booking
- Persistent login with biometric options
OVpay
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Swapfiets
No in-app purchases
OVpay
No in-app purchases
