Comparison

Swapfiets vs Shuttel

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Swapfiets

This service offers a working bicycle for a fixed monthly fee. If your bike has issues, book a service appointment through the app for repair or replacement, either at a store or at your location.

Highlights
  • Monthly bicycle subscription
  • Guaranteed working bike
  • App-based service booking
  • On-demand repair or swap
  • Find nearest store
Features
Read full description

Swapfiets is world’s first bicycle subscription. For a fixed monthly fee you get a Swapfiets bike and we make sure it always works! If something is wrong with your bike, plan your appointment with our app. You can visit our store or we will come to you, wherever you are in the city. We will fix or swap your bike for a working one. Our app is always ready to help you! - Not a Swapfiets user yet? Sign up in the app! - Flat tire or broken lights? With our app you can book a service in one of our stores or at a location of your choice. All in 20 seconds - Looking for our store? The app will show you the closest Swapfiets store and the opening hours.

About

Shuttel

This app simplifies your travel by consolidating various transport options like cars, bikes, and public transit into one platform. It helps you manage charging, refueling, and parking, and allows you to claim travel expenses for work or work-from-home days.

Highlights
  • Multi-modal transport selection
  • Integrated parking management
  • EV charging solutions
  • Travel expense claims
  • Work-from-home allowance claims
  • Travel behavior insights
Read full description

Shuttel is your new way to travel. Choose your own car, bike, public transport, shared transport, or a day of working from home—Shuttel makes it all simple and user-friendly. Everything you need for your journey, including options for charging, refueling, and parking, can be found in one convenient app. Benefits: - Master of your own mobility: Effortlessly choose between (shared) bike, (shared) car, train, or bus. Everything you need is in one app; - Insight into your travel behavior: Get detailed insights into your travel behavior and charging sessions, and make responsible choices; - Travel reimbursements: Easily claim your travel expenses for work, whether you travel by your own car, bike, or scooter; - Work-from-home days: Easily claim your work-from-home allowance when you work from home; - Parking: Park effortlessly anywhere in the Netherlands without extra parking apps or accounts. Start and stop your parking transaction directly in the app; - Charging: Easily manage your charging solutions with the Shuttel app. In short, traveling has never been so easy and fun!

Screenshots

Swapfiets4 screens
Shuttel4 screens

Verdict

The call

The clearest difference is monetization model: Shuttel at free against Swapfiets's subscription. Shuttel also leads on device support (3 vs 1). Swapfiets's advantage is ratings volume (519 vs 9) and update cadence (every 2 weeks vs every 5 weeks). On price, rating, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

On the App Store both sit at effectively the same score — 4.6 for Swapfiets against 4.7 for Shuttel. That said, the two scores are not equally well evidenced: Swapfiets has 519 ratings behind it against 9, so its average is the more settled of the two.

UpkeepUpdate frequency

Swapfiets ships an update every 2 weeks, Shuttel every 5 weeks. The most recent releases landed on October 16, 2026 and October 6, 2026 respectively.

Scorecard4 real differences · 6 level
Swapfiets versus Shuttel: the parameters behind the verdict, then further details
ParameterSwapfietsShuttel
PriceFreeFree
Rating4.6 (519 ratings)4.7 (9 ratings) — better
Positive reviews26.9% of reviews—
Number of ratings519 — better9
Update frequencyEvery 2 weeks — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.415.6 — better
Further details — not scored
Size112 MB64 MB
Age rating4+4+
DeveloperSwapfietsShuttel

Customer experience

Swapfiets

All ratings519 ratings
Positive90.2%
Neutral2.3%
Negative7.5%
Written reviews134 reviews
Positive26.9%
Neutral4.5%
Negative68.7%

Shuttel

All ratings9 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

Bugs and requests

Swapfiets

Reported bugs

12 issues
  • Login fails with 'something went wrong' error
  • App crashes on appointment booking
  • Time slot selection not saving in cancellation flow
  • Swap button non-functional
  • App incompatible with older iPhone models
Show 7 more
  • Redirect loops between app and website
  • Payment card linking failures
  • Subscription management buttons unclickable
  • App logs out immediately after login
  • Appointment confirmation emails not received
  • QR code login requirement added without warning
  • Blue screen with unclear button actions

Requested features

12 requests
  • Alternative cancellation methods beyond app
  • Phone-based customer support availability
  • Home pickup service for bike returns
  • Clear appointment confirmation system
  • Better bike size and model selection
Show 7 more
  • Improved app performance and stability
  • Real-time repair appointment availability
  • Transparent fee structure display
  • Automatic insurance opt-in notification
  • Support for older device compatibility
  • Desktop-based appointment booking
  • Persistent login with biometric options

Shuttel

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Swapfiets

No in-app purchases

None

Shuttel

No in-app purchases

Questions

Is Swapfiets free?
Swapfiets is free to download, with no in-app purchases.
Is Shuttel free?
Shuttel is free to download, with no in-app purchases.
Which has better reviews, Swapfiets or Shuttel?
Shuttel is rated higher. Swapfiets averages 4.6 out of 5 from 519 ratings, while Shuttel averages 4.7 from 9 ratings.
Do Swapfiets or Shuttel have ads?
Neither Swapfiets nor Shuttel shows ads.
Which is updated more often, Swapfiets or Shuttel?
Swapfiets ships an update every 2 weeks, and Shuttel every 5 weeks. Most recently, Swapfiets was updated on October 16, 2026 and Shuttel on October 6, 2026.

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