Comparison

Swapfiets vs NS Perronwijzer

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Swapfiets

This service offers a working bicycle for a fixed monthly fee. If your bike has issues, book a service appointment through the app for repair or replacement, either at a store or at your location.

Highlights
  • Monthly bicycle subscription
  • Guaranteed working bike
  • App-based service booking
  • On-demand repair or swap
  • Find nearest store
Features
Read full description

Swapfiets is world’s first bicycle subscription. For a fixed monthly fee you get a Swapfiets bike and we make sure it always works! If something is wrong with your bike, plan your appointment with our app. You can visit our store or we will come to you, wherever you are in the city. We will fix or swap your bike for a working one. Our app is always ready to help you! - Not a Swapfiets user yet? Sign up in the app! - Flat tire or broken lights? With our app you can book a service in one of our stores or at a location of your choice. All in 20 seconds - Looking for our store? The app will show you the closest Swapfiets store and the opening hours.

About

NS Perronwijzer

This app provides real-time departure information for the next two trains at your current platform. It's designed for easy access to travel details, including destination, departure time, and train type, with voice-over capabilities for accessibility.

Highlights
  • Next two train departures
  • Departure time and destination
  • Train type (Intercity, Sprinter)
  • Intermediate stations
  • Special notices (delays, boarding)
  • Station search and departure times
  • Voice-over for accessibility
Features
Read full description

In de NS Perronwijzer vind je de informatie over de eerstvolgende trein die vertrekt op het perron waar jij je bevindt. Zo kun je een laatste check doen of je in de juiste trein stapt als je de informatie op de borden boven de perrons niet of lastig kunt lezen. Heb je spraak geactiveerd op je telefoon? Dan leest de app ook voor wat er op de borden boven de perrons staat. Dat werkt heel eenvoudig: al met een paar tikken hoor je de belangrijkste reisinformatie van het perron waar jij je bevindt. In de NS Perronwijzer vind je informatie over onder andere: - de eerstvolgende twee vertrekkende treinen van het betreffende spoor; - de vertrektijd; - de eindbestemming; - het treintype zoals Intercity of Sprinter; - alle tussenliggende stations; - bijzonderheden zoals eventuele vertraging of “niet instappen”. Ook kun je in de app een station zoeken en alle actuele vertrektijden bekijken. In de app is de informatie van alle stations in Nederland beschikbaar, dus ook van de stations die niet door NS worden bediend. Sommige informatie is nog niet beschikbaar in de app, bijvoorbeeld “let op omroepbericht”. We onderzoeken hoe we in de toekomst alle informatie die we tonen op de borden boven de perrons beschikbaar kunnen maken, zodat de informatie die de NS Perronwijzer geeft volledig is. TOEGANKELIJKE REIS VOOR IEDEREEN De NS Perronwijzer is mogelijk gemaakt door NS, ontwikkeld in nauwe samenwerking met de Oogvereniging en getest door zowel blinde als slechtziende personen. We hebben de ambitie om een toegankelijke reis aan te bieden aan al onze klanten. Daarom verbeteren we elk jaar samen met belangenorganisaties de services voor onze klanten met een beperking. Zo wordt reizen met de trein voor iedereen steeds een beetje eenvoudiger. Op het gebruik van de NS Perronwijzer zijn de Gebruiksvoorwaarden NS Perronwijzer-app (zie ns.nl/voorwaarden) van toepassing. Door gebruik te maken van de app ga je hiermee akkoord.

Screenshots

Swapfiets4 screens
NS Perronwijzer4 screens

Verdict

The call

The clearest difference is rating: Swapfiets at 4.6 against NS Perronwijzer's 1.0. Swapfiets also leads on ratings volume (519 vs 1) and update cadence (every 2 weeks vs every 2 months). NS Perronwijzer's advantage is monetization model (free vs subscription) and device support (3 vs 1). On price, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Swapfiets holds the better App Store score, 4.6 against 1.0. That said, the two scores are not equally well evidenced: Swapfiets has 519 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

Swapfiets ships an update every 2 weeks, NS Perronwijzer every 2 months. The most recent releases landed on October 29, 2026 and October 24, 2026 respectively.

Scorecard6 real differences · 4 level
Swapfiets versus NS Perronwijzer: the parameters behind the verdict, then further details
ParameterSwapfietsNS Perronwijzer
PriceFreeFree
Rating4.6 (519 ratings) — better1.0 (1 ratings)
Positive reviews26.9% of reviews—
Number of ratings519 — better1
Update frequencyEvery 2 weeks — betterEvery 2 months
AdsNoNo
In-app purchasesNoNo
MonetizationSubscriptionFree — better
DevicesiPhoneiPhone, iPad, iPod — better
Requires iOS16.413.0 — better
Further details — not scored
Size112 MB18 MB
Age rating4+4+
DeveloperSwapfietsNS Reizigers B.V.

Customer experience

Swapfiets

All ratings519 ratings
Positive90.2%
Neutral2.3%
Negative7.5%
Written reviews134 reviews
Positive26.9%
Neutral4.5%
Negative68.7%

NS Perronwijzer

All ratings1 ratings
Positive0.0%
Neutral0.0%
Negative100.0%

Bugs and requests

Swapfiets

Reported bugs

12 issues
  • Login fails with 'something went wrong' error
  • App crashes on appointment booking
  • Time slot selection not saving in cancellation flow
  • Swap button non-functional
  • App incompatible with older iPhone models
Show 7 more
  • Redirect loops between app and website
  • Payment card linking failures
  • Subscription management buttons unclickable
  • App logs out immediately after login
  • Appointment confirmation emails not received
  • QR code login requirement added without warning
  • Blue screen with unclear button actions

Requested features

12 requests
  • Alternative cancellation methods beyond app
  • Phone-based customer support availability
  • Home pickup service for bike returns
  • Clear appointment confirmation system
  • Better bike size and model selection
Show 7 more
  • Improved app performance and stability
  • Real-time repair appointment availability
  • Transparent fee structure display
  • Automatic insurance opt-in notification
  • Support for older device compatibility
  • Desktop-based appointment booking
  • Persistent login with biometric options

NS Perronwijzer

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Swapfiets

No in-app purchases

None

NS Perronwijzer

No in-app purchases

Questions

Is Swapfiets free?
Swapfiets is free to download, with no in-app purchases.
Is NS Perronwijzer free?
NS Perronwijzer is free to download, with no in-app purchases.
Which has better reviews, Swapfiets or NS Perronwijzer?
Swapfiets is rated higher. Swapfiets averages 4.6 out of 5 from 519 ratings, while NS Perronwijzer averages 1.0 from 1 ratings.
Do Swapfiets or NS Perronwijzer have ads?
Neither Swapfiets nor NS Perronwijzer shows ads.
Which is updated more often, Swapfiets or NS Perronwijzer?
Swapfiets ships an update every 2 weeks, and NS Perronwijzer every 2 months. Most recently, Swapfiets was updated on October 29, 2026 and NS Perronwijzer on October 24, 2026.

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