Swapfiets vs HTM info & tickets
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Swapfiets
This service offers a working bicycle for a fixed monthly fee. If your bike has issues, book a service appointment through the app for repair or replacement, either at a store or at your location.
- Monthly bicycle subscription
- Guaranteed working bike
- App-based service booking
- On-demand repair or swap
- Find nearest store
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Swapfiets is world’s first bicycle subscription. For a fixed monthly fee you get a Swapfiets bike and we make sure it always works! If something is wrong with your bike, plan your appointment with our app. You can visit our store or we will come to you, wherever you are in the city. We will fix or swap your bike for a working one. Our app is always ready to help you! - Not a Swapfiets user yet? Sign up in the app! - Flat tire or broken lights? With our app you can book a service in one of our stores or at a location of your choice. All in 20 seconds - Looking for our store? The app will show you the closest Swapfiets store and the opening hours.
HTM info & tickets
Plan your public transport journeys, purchase e-tickets, and track real-time departures. Get instant notifications for disruptions and access information on shared mobility options. Easily connect with customer service for assistance.
- Journey planning in three clicks
- Easy e-ticket purchase
- Real-time departure tracking
- Disruption notifications
- Shared mobility information
- Customer service contact
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Everything you need for public transportation in one app: travel information and e-tickets. It's that easy! Why use the HTM app? - Plan your public transport journey in just three clicks. - Quickly and easily purchase of HTM tickets. - Track real-time departure times of your favourite line(s) and stop(s). - Receive push notifications for traffic diversions or disruptions. - Find the nearest stops. - Access up to date information on available shared mobility options. - Easily connect with Customer Service. - Check the current weather and weather forecast. Plan your public transport journey in three clicks Simply tap the route icon, enter your destination and we will find the best route for you. Plus, enable your location to get directions to the nearest stop – it's that easy! Quickly and easily purchase HTM tickets With the HTM app, you can easily purchase tickets for your next HTM journey. Please note that purchased tickets are only valid on the day of purchase. Don't forget to activate your ticket in the app before use. Track realtime departure times Add your favourite line and stop to see when the next bus or tram is departing. Pro tip: Stay informed on the current situation and enable push notifications for traffic diversions and disruptions. Easily contact our Customer Service Get in touch with our helpful Customer Service team in no time. Or browse our Frequently Asked Questions to answer your enquiry.
Screenshots
Verdict
Swapfiets and HTM info & tickets both sit at 4.6 stars, but that hides the real split: 67% of HTM info & tickets's written reviews are positive against 27% of Swapfiets's. HTM info & tickets also leads on monetization model (free vs subscription). Swapfiets's advantage is update cadence (every 2 weeks vs every 6 weeks) and ratings volume (519 vs 144). On price, rating, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for Swapfiets against 4.7 for HTM info & tickets. Both are backed by a comparable volume of ratings — 519 and 144 respectively. Written reviews are what separate them: 27% of Swapfiets's written reviews are positive against 67% of HTM info & tickets's.
Swapfiets ships an update every 2 weeks, HTM info & tickets every 6 weeks. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | Swapfiets | HTM info & tickets |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (519 ratings) | 4.7 (144 ratings) — better |
| Positive reviews | 26.9% of reviews | 66.7% of reviews — better |
| Number of ratings | 519 — better | 144 |
| Update frequency | Every 2 weeks — better | Every 6 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Subscription | Free — better |
| Devices | iPhone | iPhone |
| Requires iOS | 16.4 — better | 17.6 |
| Further details — not scored | ||
| Size | 112 MB | 110 MB |
| Age rating | 4+ | 4+ |
| Developer | Swapfiets | HTM Personenvervoer N.V. |
Customer experience
Swapfiets
HTM info & tickets
Bugs and requests
Swapfiets
Reported bugs
12 issues- Login fails with 'something went wrong' error
- App crashes on appointment booking
- Time slot selection not saving in cancellation flow
- Swap button non-functional
- App incompatible with older iPhone models
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- Redirect loops between app and website
- Payment card linking failures
- Subscription management buttons unclickable
- App logs out immediately after login
- Appointment confirmation emails not received
- QR code login requirement added without warning
- Blue screen with unclear button actions
Requested features
12 requests- Alternative cancellation methods beyond app
- Phone-based customer support availability
- Home pickup service for bike returns
- Clear appointment confirmation system
- Better bike size and model selection
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- Improved app performance and stability
- Real-time repair appointment availability
- Transparent fee structure display
- Automatic insurance opt-in notification
- Support for older device compatibility
- Desktop-based appointment booking
- Persistent login with biometric options
HTM info & tickets
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Swapfiets
No in-app purchases
HTM info & tickets
No in-app purchases
