Comparison

myPhonak vs AB Remote

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myPhonak

This app offers enhanced hearing controls and personalization for your hearing aids. Adjust volume, sound settings, and select programs for different situations. It also provides remote support from your hearing care professional and tracks health data like steps and wearing time.

Highlights
  • Remote hearing aid control
  • Personalized sound adjustments
  • Pre-defined listening programs
  • Live remote support
  • Health data tracking (steps, wearing time)
  • Battery level monitoring
  • Cleaning reminders
Currently charting
Read full description

The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.* The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment) Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***. * Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices ** Available on Audéo Fit only ***Available on Audéo Fit , Lumity and Infinio devices Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories. Hearing aid compatibility: myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity. myPhonak can be used with: • Phonak Audéo™ E (EON) Sphere • Phonak Audéo™ E (EON) • Phonak CROS E (EON) • Phonak Naída™ L-M I (Infinio) • Phonak Virto™ I (Infinio) • Phonak Audéo™ I (Infinio) • Phonak CROS™ I (Infinio) • Phonak Sky™ L (Lumity) • Phonak Naída™ L (Lumity) • Phonak Terra™+ • Phonak CROS™ L (Lumity) • Phonak Audéo Fit™ (Lumity) • Phonak Slim™ L (Lumity) • Phonak Audéo™ L (Lumity) • Phonak Audéo Life™ (Lumity) • Phonak CROS™ P (Paradise) • Phonak Audéo Fit™ (Paradise) • Phonak Audéo Life™ (Paradise) • Phonak Virto™ P-312 (Paradise) • Phonak Naída™ P (Paradise) • Phonak Audéo™ P (Paradise) • Phonak Audéo™ M (Marvel) • Phonak Bolero™ M (Marvel) • Phonak Virto™ M-312 (Marvel) • Phonak Naída™ M-SP (Marvel) • Phonak Naída™ Link M (Marvel) • Phonak Audéo™ B-Direct*** ***Advanced Remote Control and Remote Support not available Device compatibility: iPhone 6s and newer running iOS Version 15.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak. IOS is a trademark of Cisco, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Always seek the advice of a doctor in addition to using this app and before making any medical decisions. The app is only available in countries where the compatible hearing instruments have received official approval for distribution. myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.

About

AB Remote

Control volume and program settings for specific hearing devices. Access helpful information directly through your smartphone.

Highlights
  • Volume control
  • Program changes
  • Access help information
  • Direct connectivity
  • Sound processor control
Read full description

The AB Remote is a smartphone app that is designed to provide user control over volume and program changes as well as provide access to help information. The AB Remote app provides direct connectivity and control of Advanced Bionics Naída CI M and Sky CI M sound processors and Phonak Naída Link M and Sky Link M hearing instruments.

Screenshots

myPhonak4 screens
AB Remote3 screens

Verdict

The call

The clearest difference is rating: myPhonak at 4.4 against AB Remote's 3.0. myPhonak also leads on update cadence (every 2 months vs every 29 months) and ratings volume (121K vs 74). AB Remote's advantage is iOS requirement (12.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

myPhonak holds the better App Store score, 4.4 against 3.0. That said, the two scores are not equally well evidenced: myPhonak has 121K ratings behind it against 74, so its average is the more settled of the two. Written reviews point the same way: 31% of myPhonak's written reviews are positive against 13% of AB Remote's.

UpkeepUpdate frequency

myPhonak ships an update every 2 months, AB Remote every 29 months. The most recent releases landed on September 25, 2026 and September 22, 2026 respectively.

Scorecard6 real differences · 5 level
myPhonak versus AB Remote: the parameters behind the verdict, then further details
ParametermyPhonakAB Remote
PriceFreeFree
Rating4.4 (121K ratings) — better3.0 (74 ratings)
Positive reviews31.1% of reviews — better12.8% of reviews
Number of ratings121K — better74
Update frequencyEvery 2 months — betterEvery 29 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#75 — better—
DevicesiPhoneiPhone, iPod — better
Requires iOS16.012.0 — better
Further details — not scored
Size200 MB44 MB
Age rating17+12+
DeveloperSonova AGAdvanced Bionics, LLC

Customer experience

myPhonak

All ratings120,674 ratings
Positive84.9%
Neutral7.2%
Negative7.9%
Written reviews1,780 reviews
Positive31.1%
Neutral15.8%
Negative53.1%

AB Remote

All ratings74 ratings
Positive39.2%
Neutral14.9%
Negative45.9%
Written reviews47 reviews
Positive12.8%
Neutral23.4%
Negative63.8%

Bugs and requests

myPhonak

Reported bugs

4 issues
  • App fails to connect to hearing aids
  • Hearing aid settings randomly reset
  • Bluetooth streaming quality issues
  • Inaccurate battery level indicators

Requested features

4 requests
  • Apple Watch app integration
  • More granular EQ controls
  • Ability to set custom default programs
  • Improved battery life reporting

AB Remote

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

myPhonak

No in-app purchases

None

AB Remote

No in-app purchases

Questions

Is myPhonak free?
myPhonak is free to download, with no in-app purchases.
Is AB Remote free?
AB Remote is free to download, with no in-app purchases.
Which has better reviews, myPhonak or AB Remote?
myPhonak is rated higher. myPhonak averages 4.4 out of 5 from 121K ratings, while AB Remote averages 3.0 from 74 ratings.
Do myPhonak or AB Remote have ads?
Neither myPhonak nor AB Remote shows ads.
Which is updated more often, myPhonak or AB Remote?
myPhonak ships an update every 2 months, and AB Remote every 29 months. Most recently, myPhonak was updated on September 25, 2026 and AB Remote on September 22, 2026.

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