Comparison

myPhonak vs AB Remote

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

myPhonak

This app offers enhanced hearing controls and personalization for your hearing aids. Adjust volume, sound settings, and select programs for different situations. It also provides remote support from your hearing care professional and tracks health data like steps and wearing time.

Highlights
  • Remote hearing aid control
  • Personalized sound adjustments
  • Pre-defined listening programs
  • Live remote support
  • Health data tracking (steps, wearing time)
  • Battery level monitoring
  • Cleaning reminders
Currently charting
Read full description

The new myPhonak comes with improved functionality and a new design to make your hearing experience as seamless and as tailored to your needs as possible. myPhonak provides you access to enhanced hearing controls and personalization options for your Phonak hearing aid(s) in addition to tracking your health data.* The Remote Control enables you to easily make changes to your hearing aid(s) to suit your personal preferences for various listening situations. You can easily adjust the volume and various hearing aid features (e.g., noise reduction and microphone directionality) or select pre-defined programs according to the different listening situation you are in. Additionally, you can make quick adjustments to the pitch of the sound in the equalizer by using the presets (default, comfort, clarity, softer, etc.) or more personalized adjustments using the sliders (bass, middle, treble). The Remote Support allows you to meet with your hearing care professional through a live video call and have your hearing aids adjusted remotely. (by appointment) Numerous functions are available within the Health section such as Steps* and Wearing time*, including Optional goal setting*, Activity levels*, Heart rate tracking**, Distance walked and ran***. * Available on Paradise Rechargeable, Audéo Fit, Lumity and Infinio devices ** Available on Audéo Fit only ***Available on Audéo Fit , Lumity and Infinio devices Finally, myPhonak allows for configuration of Tap Control, setting up cleaning reminders and provides additional information, such as battery level and status of connected hearing aids and accessories. Hearing aid compatibility: myPhonak is compatible with Phonak hearing aids with Bluetooth® connectivity. myPhonak can be used with: • Phonak Audéo™ E (EON) Sphere • Phonak Audéo™ E (EON) • Phonak CROS E (EON) • Phonak Naída™ L-M • Phonak Virto™ I (Infinio) • Phonak Audéo™ I (Infinio) • Phonak CROS™ I (Infinio) • Phonak Sky™ L (Lumity) • Phonak Naída™ L (Lumity) • Phonak Terra™+ • Phonak CROS™ L (Lumity) • Phonak Audéo Fit™ (Lumity) • Phonak Slim™ L (Lumity) • Phonak Audéo™ L (Lumity) • Phonak Audéo Life™ (Lumity) • Phonak CROS™ P (Paradise) • Phonak Audéo Fit™ (Paradise) • Phonak Audéo Life™ (Paradise) • Phonak Virto™ P-312 (Paradise) • Phonak Naída™ P (Paradise) • Phonak Audéo™ P (Paradise) • Phonak Audéo™ M (Marvel) • Phonak Bolero™ M (Marvel) • Phonak Virto™ M-312 (Marvel) • Phonak Naída™ M-SP (Marvel) • Phonak Naída™ Link M (Marvel) Device compatibility: iPhone 6s and newer running iOS Version 16.0 or newer. Phones with Bluetooth low energy (BT-LE) capability required. If you want to check if your smartphone is compatible, please visit our compatibility checker: https://www.phonak.com/en-int/support/compatibility Please find the Instruction for Use on https://www.phonak.com/en-int/hearing-devices/apps/myphonak. IOS is a trademark of Cisco, Inc. The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Sonova AG is under license. Always seek the advice of a doctor in addition to using this app and before making any medical decisions. The app is only available in countries where the compatible hearing instruments have received official approval for distribution. myPhonak supports integration with Apple Health when connected to a compatible hearing aid such as Phonak Audéo Fit.

About

AB Remote

Control volume and program settings for specific hearing devices. Access helpful information directly through your smartphone.

Highlights
  • Volume control
  • Program changes
  • Access help information
  • Direct connectivity
  • Sound processor control
Read full description

The AB Remote is a smartphone app that is designed to provide user control over volume and program changes as well as provide access to help information. The AB Remote app provides direct connectivity and control of Advanced Bionics Naída CI M and Sky CI M sound processors and Phonak Naída Link M and Sky Link M hearing instruments.

Screenshots

myPhonak4 screens
AB Remote3 screens

Verdict

The call

The clearest difference is rating: myPhonak at 4.4 against AB Remote's 3.0. myPhonak also leads on update cadence (every 2 months vs every 29 months) and ratings volume (124K vs 98). AB Remote's advantage is iOS requirement (12.0 vs 16.0). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

myPhonak holds the better App Store score, 4.4 against 3.0. That said, the two scores are not equally well evidenced: myPhonak has 124K ratings behind it against 98, so its average is the more settled of the two. Written reviews point the same way: 31% of myPhonak's written reviews are positive against 13% of AB Remote's.

UpkeepUpdate frequency

myPhonak ships an update every 2 months, AB Remote every 29 months. The most recent releases landed on October 23, 2026 and October 21, 2026 respectively.

Scorecard6 real differences · 5 level
myPhonak versus AB Remote: the parameters behind the verdict, then further details
ParametermyPhonakAB Remote
PriceFreeFree
Rating4.4 (124K ratings) — better3.0 (98 ratings)
Positive reviews31.1% of reviews — better12.8% of reviews
Number of ratings124K — better98
Update frequencyEvery 2 months — betterEvery 29 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
Best chart rank#77 — better—
DevicesiPhoneiPhone, iPod — better
Requires iOS16.012.0 — better
Further details — not scored
Size201 MB44 MB
Age rating17+12+
DeveloperSonova AGAdvanced Bionics, LLC

Customer experience

myPhonak

All ratings122,939 ratings
Positive84.9%
Neutral7.2%
Negative7.9%
Written reviews1,830 reviews
Positive31.1%
Neutral16.0%
Negative52.9%

AB Remote

All ratings74 ratings
Positive39.2%
Neutral14.9%
Negative45.9%
Written reviews47 reviews
Positive12.8%
Neutral23.4%
Negative63.8%

User reviews

myPhonak

From 124K App Store ratings

What we love

  • 🚀 Excellent sound quality
  • 👍 Customizable settings
  • 🚀 Quick Bluetooth connectivity
  • 👍 Helpful customer support

Room to improve

  • 🐛 Unreliable Bluetooth connection
  • 🐛 Settings not saved consistently
  • 🐛 Frequent app crashes
  • 🔋 Drains phone battery
  • 🐛 Pairing issues with multiple devices

AB Remote

From 98 App Store ratings

What we love

  • 👍 Helpful for controlling sound
  • 👍 Gets the job done
  • 👍 Useful for watching videos/music
  • 👍 Good start

Room to improve

  • 🐛 Connections suck
  • 🐛 UI/UX is awful
  • 🐛 App is terrible
  • 🐛 Incredibly stupid battery display
  • 🐛 Worst app ever

Bugs and requests

myPhonak

Reported bugs

4 issues
  • App fails to connect to hearing aids
  • Hearing aid settings randomly reset
  • Bluetooth streaming quality issues
  • Inaccurate battery level indicators

Requested features

4 requests
  • Apple Watch app integration
  • More granular EQ controls
  • Ability to set custom default programs
  • Improved battery life reporting

AB Remote

Reported bugs

36 issues
  • Unpairs from device
  • Doesn't remember settings
  • Bluetooth disconnects intermittently
  • Needs rebooting speech processor
  • Disconnects when one battery dies
Show 31 more
  • Loses connection frequently
  • Needs app reinstallation to reconnect
  • Loses connection weekly
  • Resets volume on calls/streaming
  • Times out and disconnects
  • Aggressively connects to TV streamer
  • No way to mute TV streamer
  • Crackling noises with iPhone 15 Pro
  • Doesn't connect to left cochlear implant
  • Voice alerts stopped playing over Marvel M90 after iOS 17
  • Loses volume setting every time phone is used
  • Split volume changes to match loudest setting
  • Setting changes when opening other apps
  • Normal hearing aid shuts down and won't connect
  • App times out and disconnects
  • Connects to AirPlay every time phone sleeps
  • Impossible to keep connected
  • Doesn't connect to Bluetooth devices
  • Can't get app to connect to processors
  • No pairing
  • App times out and disconnects
  • Volume reverts to default
  • Split volume function useless
  • Volume resets on calls
  • App disconnects from iPhone intermittently
  • Battery percentage display is primitive
  • Cannot adjust bass and treble
  • Cannot do tone equalization
  • Cannot control ambient sound override
  • Cannot pair more than one device
  • Bluetooth connection is hard

Requested features

17 requests
  • Apple Watch app
  • Tone equalization/treble boost
  • Active Noise Cancellation
  • Sensitivity slider
  • Push alerts for disconnects
Show 12 more
  • Lock devices to same program
  • More intuitive UI for program assignment and volume
  • Save volume preferences
  • Fix phone call volume issues
  • Bass and treble controls
  • Ambient sound override control
  • Compatibility with i-phone hearing aid devices
  • Update app 3 times a year
  • Show remaining battery percentage for bilateral implants
  • Fix split volume not maintaining
  • Fix crackling noises on iPhone 15 Pro
  • Fix Voiceover accessibility for volume sliders

In-app purchases

None

myPhonak

No in-app purchases

None

AB Remote

No in-app purchases

Questions

Is myPhonak free?
myPhonak is free to download, with no in-app purchases.
Is AB Remote free?
AB Remote is free to download, with no in-app purchases.
Which has better reviews, myPhonak or AB Remote?
myPhonak is rated higher. myPhonak averages 4.4 out of 5 from 124K ratings, while AB Remote averages 3.0 from 98 ratings.
Do myPhonak or AB Remote have ads?
Neither myPhonak nor AB Remote shows ads.
Which is updated more often, myPhonak or AB Remote?
myPhonak ships an update every 2 months, and AB Remote every 29 months. Most recently, myPhonak was updated on October 23, 2026 and AB Remote on October 21, 2026.

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