Comparison

Poplin vs DexterPay

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Poplin

This service offers professional wash, dry, and fold laundry with convenient pickup and delivery nationwide. Simply schedule a pickup, and your clothes will be returned fresh, folded, and ready to wear the next day. Enjoy expert care for your garments without the hassle.

Highlights
  • Wash, dry, and fold service
  • Nationwide pickup and delivery
  • Next-day turnaround
  • Customizable detergent options
  • Garment Protection Plan
  • Background-checked Laundry Pros
Features
Read full description

Poplin is your personal laundry service platform — wash-dry-fold available in over 500 cities nationwide. Poplin Laundry Pros tame even your most unruly, rumpled piles into pristine stacks of perfectly folded laundry. All that’s left for you to do is get dressed. JUST TAP AND YOU’RE DONE With Poplin, laundry is handled with a single tap. Arrange pickup, leave instructions, track your order, message your Laundry Pro, and relax. You’re free. We take it from here. THE POPLIN PRICE Next-day laundry service is $1/LB in most cities (slightly more in some). Same-day service is available for a premium. Pricing is simple and includes wash, dry, fold, with free pickup and delivery. No memberships. No contracts. HOW IT WORKS Order. Download the app and place your order. Prepare. Set your laundry out for pickup (machine-dry in one bag, hang-dry in another). Finished. We return everything the next day—fresh, folded, beautifully done. PEACE OF MIND With Poplin you can relax because you’re a patron of one of the nation's top hospitality brands. Support daily from 8–8. 150,000+ Laundry Pros across the nation. Serving 500+ markets. 40,000+ five-star reviews. $1000 Garment Protection Plan. Backed by leading investors. WHO DOES MY LAUNDRY? Your laundry is handled by Laundry Pros—experienced, background-checked locals who treat your clothes with care and attention. MINIMUM ORDER The minimum charge is $30. Put out as little or as much laundry as you want—if the total comes to less than $30, the charge is $30. LAUNDRY IS OUR LOVE LANGUAGE Our Laundry Pros are care-obsessed craftspeople—gentle with delicates, precise with folding, never rushed. Hand over your laundry and we won’t just wash your clothes—we’ll pamper them. WHAT’S INCLUDED Poplin’s wash-dry-fold laundry service finishes your laundry to perfection. Professional wash Flawless dry Expert fold Plus free pickup and delivery, hang-dry options, and our Protection Plan. DO YOU SEPARATE LIGHTS AND DARKS? Yes. You tap. We handle the rest. DETERGENT OPTIONS Choose from: Premium scented Hypoallergenic (unscented/sensitive skin) Provide your own, and your Laundry Pro will return what’s unused. DO I NEED SPECIAL BAGS? Use any bags you like when you put out your laundry—even your hamper. Most customers use disposable bags. We transfer items as needed. Your clean laundry always returns in Poplin’s clear protective bags. THE POPLIN PLEDGE A portion of every order helps provide laundry services for families in need. Poplin cares for laundry; together we care for people.

About

DexterPay

Simplify laundry with this mobile payment solution. Avoid physical currency by paying for your laundry cycles directly through the app. Receive timely notifications when your laundry is done, allowing you to manage your time more effectively.

Highlights
  • Mobile laundry payment
  • Secure payment processing
  • Cycle status tracking
  • Completion notifications
  • Location selection
Features
Currently charting
Read full description

Ready to make laundry day easy? DexterPay is just what you need. Stop juggling quarters and use mobile pay instead. Plus, you’ll be notified when your cycle is finished so you can make the most of your wait time. • Download the DexterPay app • Select your location • Choose your cycle options • Pay securely • Track your cycle status • Receive notifications when your cycle is complete

Screenshots

Poplin4 screens
DexterPay4 screens

Verdict

The call

The clearest difference is rating: Poplin at 4.8 against DexterPay's 1.9. Poplin also leads on update cadence (weekly vs every 3 months) and review sentiment (44% vs 16%). DexterPay's advantage is ads (none vs shown) and monetization model (free vs free with in-app purchases). On price, in-app purchases, device support and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Poplin holds the better App Store score, 4.8 against 1.9. That said, the two scores are not equally well evidenced: Poplin has 23K ratings behind it against 225, so its average is the more settled of the two. Written reviews point the same way: 44% of Poplin's written reviews are positive against 16% of DexterPay's.

UpkeepUpdate frequency

Poplin ships an update weekly, DexterPay every 3 months. The most recent releases landed on November 10, 2026 and November 6, 2026 respectively.

Scorecard7 real differences · 4 level
Poplin versus DexterPay: the parameters behind the verdict, then further details
ParameterPoplinDexterPay
PriceFreeFree
Rating4.8 (23K ratings) — better1.9 (225 ratings)
Positive reviews44.2% of reviews — better15.7% of reviews
Number of ratings23K — better225
Update frequencyWeekly — betterEvery 3 months
AdsYesNo — better
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
Best chart rank—#203 — better
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS16.415.0 — better
Further details — not scored
Size115 MB44 MB
Age rating4+4+
DeveloperPoplin Technologies, Inc.Dexter Laundry, Inc.

Customer experience

Poplin

All ratings22,601 ratings
Positive94.4%
Neutral0.7%
Negative4.9%
Written reviews319 reviews
Positive44.2%
Neutral1.6%
Negative54.2%

DexterPay

All ratings198 ratings
Positive21.2%
Neutral3.0%
Negative75.8%
Written reviews350 reviews
Positive15.7%
Neutral4.3%
Negative80.0%

User reviews

Poplin

From 23K App Store ratings

What we love

  • 🚀 Convenient pickup and delivery
  • 👍 Clothes returned clean, folded, and organized
  • 💰 Reasonably priced service
  • 🕰 Quick turnaround time
  • 👏 Excellent customer service and communication

Room to improve

  • 🐛 Missing or damaged items
  • 🤔 Inconsistent service quality across different Sudsters
  • 📞 Difficulty reaching customer support
  • 🤷‍♀️ Unclear policies and procedures
  • 🚫 Inability to select or avoid specific Sudsters

DexterPay

From 225 App Store ratings

What we love

  • 🚀 Convenient
  • 👍 User-friendly
  • 🚀 Easy to use
  • 🚀 Saves time
  • 🚀 Tracks laundry cycle

Room to improve

  • 🐛 Buggy
  • 💰 Overcharges
  • 🔒 Security/privacy concerns
  • 🔍 Lack of transparency
  • 🤖 Unreliable connectivity

Bugs and requests

Poplin

Reported bugs

3 issues
  • Inaccurate weight calculations leading to overcharging
  • Delivery issues with clothes left at wrong address
  • App glitches causing order cancellation difficulties

Requested features

4 requests
  • Option to request specific Sudster
  • In-app chat support
  • Detailed tracking of pickup and delivery status
  • Ability to provide feedback on individual Sudsters

DexterPay

Reported bugs

4 issues
  • App crashes
  • Payment issues
  • Connectivity problems
  • Incorrect machine recognition

Requested features

4 requests
  • Ability to delete account
  • Improved customer support
  • Live status of available machines
  • Clearer pricing and fees

In-app purchases

None

Poplin

No in-app purchases

None

DexterPay

No in-app purchases

Questions

Is Poplin free?
Poplin is free to download, with no in-app purchases.
Is DexterPay free?
DexterPay is free to download, with no in-app purchases.
Which has better reviews, Poplin or DexterPay?
Poplin is rated higher. Poplin averages 4.8 out of 5 from 23K ratings, while DexterPay averages 1.9 from 225 ratings.
Do Poplin or DexterPay have ads?
Poplin shows ads; DexterPay does not.
Which is updated more often, Poplin or DexterPay?
Poplin ships an update weekly, and DexterPay every 3 months. Most recently, Poplin was updated on November 10, 2026 and DexterPay on November 6, 2026.

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