InnoCaption vs A Heart 2 Help
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
InnoCaption
This app provides real-time captions for phone calls, assisting individuals with hearing loss. It offers options for live stenographers or automated speech recognition, with features like custom word lists and picture-in-picture display for enhanced accessibility.
- Real-time call captions
- Live stenographer or ASR options
- Custom word lists for accuracy
- Picture-in-Picture display
- Text-to-Speech calling features
- Call transcript saving and summarization
- Voicemail captioning
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If hearing loss makes understanding phone calls challenging, try the InnoCaption app for free, fast, and accurate real-time call captions. InnoCaption is available at no cost to eligible users in the United States through funding from the FCC’s Telecommunications Relay Services (TRS) Fund. **** New Update **** • Custom Word List – Add custom words like names and specialized terms to improve real-time caption accuracy • Picture-in-Picture – Keep captions visible in a floating window while using other apps or browsing the web during a call REAL-TIME CAPTIONS FOR EVERY CALL • Switch between live stenographers or Automated Speech Recognition (ASR) captions at any time during your call • Available at no cost to individuals with hearing loss in the United States • Caption your calls in multiple languages, including Spanish, Chinese, Filipino, and more • Make and caption 3-way calls SEAMLESS CALLING & PERSONALIZATION • Get captions for both incoming and outgoing calls • Keep your existing phone number with our patented One Number technology • Use InnoCaption like your regular phone dialer – no need to make calls through a 711 relay • Customize the InnoCaption app to fit your accessibility needs TEXT-TO-SPEECH CALLING FEATURES • Use AI Refine to turn short responses into complete sentences at the touch of a button • Customize prewritten TTS Shortcuts for fast and effortless replies during calls ACCESSIBLE TRANSCRIPTS & VOICEMAIL • Save and view transcripts of previous calls • Generate concise AI-powered summaries of call transcripts • Access and read fully captioned voicemail messages SMART CONTACT INTEGRATION • Easily sync contacts from your phone to the InnoCaption app • Continue using your personal cell number by combining our caller ID and call-forwarding features EMERGENCY CALLS & SPAM FILTER • Built-in spam call filter blocks high-risk calls and provides notices for potential spam calls • Make 911 emergency calls with captions* *911 service may be limited or unavailable in the event of network disruptions or degradation, service connection or internet failure, or other circumstances. For more information, visit www.innocaption.com/calling-911 Cellular data plan or Wi-Fi is required to use the service. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. For more information, visit us at https://www.innocaption.com For assistance, contact us at support@innocaption.com
A Heart 2 Help
This app connects individuals and organizations to facilitate mutual assistance within communities. Users can request help for various needs or offer their support as volunteers. It fosters a global network for giving and receiving aid, from emotional support to home repairs.
- Request and offer help
- Find volunteering opportunities
- Connect with non-profits
- Seek and provide specific aid
- Join as an organization
- In-app chat communication
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Join A Heart 2 Help, the app that makes giving or finding help easier, building stronger communities through compassion and action. From emotional support, moving help, food donations, and mentorship help, to volunteer events and home repairs and cleaning, our platform can help you with anything. Whether you require assistance or want to lend a helping hand, this platform empowers users to connect meaningfully. Let’s build stronger, more interconnected communities. ■ FIND VOLUNTEERING OPPORTUNITIES & VOLUNTEER, CONNECT WITH NON-PROFIT ORGANIZATIONS & NGOS Interconnecting hearts in your neighborhood and across the globe, our app allows individuals from diverse backgrounds to come together to offer or lend a helping hand and make a positive impact on lives worldwide. ■ SEEK ASSISTANCE & FIND HELP Easily community platform requests help with a detailed description, location, category, and even upload images. Volunteers and helpers will see your request and contact you for help if they are available. Our helper and volunteer match system will connect you with many individuals and organizations ready to help out. ■ OFFER HELP TO THOSE IN NEED Browse requests in your area and provide help where it’s needed most. From physical assistance and food to car help, tools, mentorship, or emotional support—find or offer specific aid that suits your needs. Whether you want to donate or volunteer where help is needed, or simply help your neighbors where you can with your expertise or presence, A Heart 2 Help is the app to easily do it. ■ DISCOVER OR JOIN AS AN ORGANIZATION Organizations can sign up to offer assistance in our support network and connect with individuals seeking help. Additionally, helpers can browse organizations offering help and reach out to them for support directly. ■ CHAT WITH A VAST GLOBAL COMMUNITY Stay connected and communicate effortlessly with users or organizations through our in-app chat system. ■ A CARE 2 HELP - COMMUNITY APP FEATURES: • a platform to offer or get help. • users can request help and get specific in their requests with descriptions, location, images, and more. • the request for help can feature a description, location, category (companionship, groceries, emotional support, career advice, mentorship, home repairs, physical assistance, car help, personal care & grooming, food & meals, tools & equipment, and more). • volunteers and helpers can view the requests and offer help. • join as an organization and find opportunities for networking and collaboration. • browse organizations and get in touch for assistance and resources. • communicate with other users or organizations through in-app chat. Now it’s time to join our vast network of caring individuals who believe in the power of community support. A Heart 2 Help is more than just a community help platform—it's a movement designed to connect people who want to help with those who need it most. Let's make a difference, one helping hand at a time. ► Join us today and experience the power of human connection.
Screenshots
Verdict
The clearest difference is review sentiment: A Heart 2 Help at 100% against InnoCaption's 71%. A Heart 2 Help also leads on rating (5.0 vs 4.7) and iOS requirement (12.0 vs 15.1). InnoCaption's advantage is ratings volume (12K vs 21) and update cadence (weekly vs fortnightly). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
A Heart 2 Help holds the better App Store score, 5.0 against 4.7. That said, the two scores are not equally well evidenced: InnoCaption has 12K ratings behind it against 21, so its average is the more settled of the two. Written reviews point the same way: 71% of InnoCaption's written reviews are positive against 100% of A Heart 2 Help's.
InnoCaption ships an update weekly, A Heart 2 Help fortnightly. The most recent releases landed on November 1, 2026 and October 24, 2026 respectively.
| Parameter | InnoCaption | A Heart 2 Help |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (12K ratings) | 5.0 (21 ratings) — better |
| Positive reviews | 71.2% of reviews | 100.0% of reviews — better |
| Number of ratings | 12K — better | 21 |
| Update frequency | Weekly — better | Fortnightly |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod, Apple Watch — better | iPhone, iPod |
| Requires iOS | 15.1 | 12.0 — better |
| Further details — not scored | ||
| Size | 96 MB | 239 MB |
| Age rating | 4+ | 17+ |
| Developer | Mezmo Corporation | A Heart 2 Help, LLC |
Customer experience
InnoCaption
A Heart 2 Help
Bugs and requests
InnoCaption
Reported bugs
3 issues- Incoming calls not always received or displayed
- App crashing or freezing during calls
- Issues with call forwarding setup
Requested features
4 requests- Ability to caption in-person conversations
- Integration with video calling apps
- Improved transcription accuracy for names and numbers
- Option to save call transcripts locally
A Heart 2 Help
Not enough reviews yet to summarise bugs or requests.
In-app purchases
InnoCaption
No in-app purchases
A Heart 2 Help
No in-app purchases









