MidCity Utilities vs Openserve Connect
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
MidCity Utilities
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- Top-up your prepaid account - View historical consumption data and trends - View real-time dashboard displays - View comprehensive consumption and billing reporting on a number of levels (e.g. kWh, Rand value, etc.) - Setup SMS notification set-up on low credit level warnings
Openserve Connect
This app provides a direct link to Openserve, South Africa's largest telecommunications infrastructure provider. It allows users to check broadband coverage, find ISPs and their deals, test network performance, and manage their fibre services. Users can also track orders, request upgrades, and troubleshoot connectivity issues.
- Check broadband coverage
- Find ISP details and deals
- Monitor network status and outages
- Test Wi-Fi speed and network line
- Manage fibre service orders
- Request line speed upgrades
- Troubleshoot connectivity issues
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Openserve is South Africa’s largest telecommunications infrastructure provider. As the leader in broadband connectivity, we are committed to keeping you connected. Access to information puts you in control of your connectivity needs. The Openserve Connect App is your gateway to information, updates, and self-service functionalities that put you in control. Our App lets you: - Check broadband coverage - Find ISPs details - Explore ISP deals - Find ISPs details - Explore Openserve broadband network services - Check network status for network outages - Test the network line - Wi-Fi Speed test - Information and troubleshooting guidelines - Learn about our broadband network - Place an order for fibre service with Openserve - Link services to your profile using ONT serial number or using your device camera to capture the serial number barcode - Request a line speed upgrade from your ISP - Track faults and orders that are associated with any of your linked service numbers - Search for an order and add it to your profile so you can easily track progress for new services - View and show interest in the best Fibre deals Not yet on the Openserve network? No problem. Download the app, check the coverage map to see broadband options available in your area, and get your home or business connected!
Screenshots
Verdict
The clearest difference is update cadence: Openserve Connect at monthly against MidCity Utilities's every 35 months. MidCity Utilities's advantage is iOS requirement (12.0 vs 18.0). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MidCity Utilities ships an update every 35 months, Openserve Connect monthly. The most recent releases landed on November 2, 2026 and November 3, 2026 respectively.
| Parameter | MidCity Utilities | Openserve Connect |
|---|---|---|
| Price | Free | Free |
| Rating | — | 3.8 (63 ratings) — better |
| Positive reviews | — | 13.6% of reviews |
| Number of ratings | — | 63 — better |
| Update frequency | Every 35 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod — better | iPhone, iPad |
| Requires iOS | 12.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 7 MB | 148 MB |
| Age rating | 4+ | 4+ |
| Developer | ASG Performance Solutions | Openserve (Pty) Ltd |
Bugs and requests
MidCity Utilities
Not enough reviews yet to summarise bugs or requests.
Openserve Connect
Reported bugs
12 issues- App doesn't open or loads indefinitely
- App crashes when running line tests
- App crashes during registration/address entry
- App shows 'all good in the hood' when network is down
- App doesn't allow fault logging
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- App doesn't validate service numbers
- App doesn't show all screens on iPad
- App crashes after entering order number
- App freezes on login screen
- App shows blank pages for appointments/order tracking
- App jams the UI with open faults
- App doesn't update installation progress correctly
Requested features
22 requests- Ability to log faults directly
- Improved customer support accessibility
- Clearer installation and tracking information
- Better communication regarding service outages
- Fix app crashes during line tests
Show 17 moreShow fewer
- Ensure app accurately reflects network status
- Provide a way to contact human support
- Allow users to track orders more effectively
- Fix issues with prepaid bundle recharges
- Ensure sales agents are accurate with deals
- Resolve issues with lost prepaid voucher money
- Improve call centre organization and helpfulness
- Address slow internet speeds and disconnections
- Provide timely feedback on reported issues
- Fix app bugs after order number entry
- Streamline the registration process
- Ensure app accurately reflects installation progress
- Fix app crashes when running line tests
- Unjam UI when faults are logged
- Make app functional on iPads
- Provide a clear way to log faults
- Ensure app works with data when no internet
In-app purchases
MidCity Utilities
No in-app purchases
Openserve Connect
No in-app purchases
Questions
Is MidCity Utilities free?
Is Openserve Connect free?
Do MidCity Utilities or Openserve Connect have ads?
Which is updated more often, MidCity Utilities or Openserve Connect?
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