Comparison

SingX vs AIA+ Singapore

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

SingX

This app facilitates cheaper, faster, and more convenient cross-border payments for individuals and businesses. It offers a 100% digital solution with mid-market exchange rates and same-day transfers to over 180 countries, operating 7 days a week.

Highlights
  • Cross-border payments
  • 100% digital solutions
  • Mid-market exchange rates
  • Same-day transfers
  • 180+ country coverage
  • Collect, Hold, Convert, Pay
Features
Read full description

SingX is an established Payment Services company, headquartered in Singapore. Founded by a group of ex-bankers, SingX is changing the way cross border payments are made. SingX has been the recipient of multiple industry awards, including the MAS (Monetary Authority of Singapore) Fintech award in 2017. We have live operations in 3 major financial centres (Singapore, Hong Kong and Australia) and provide cross-border payment solutions to both individual consumers and businesses. Our payment coverage includes over 180 countries and operates 7 days a week. 365 days a year. Our Core Value Proposition is Cheaper, Faster, More Convenient payments. We offer 100% Digital Solutions delivered off a world class technology platform. Our service offering includes: 1. Consumer Solutions 2. Business Solutions 3. Payment Solutions for banks and payment intermediaries 4. Supply Chain and Trade solutions SingX has built a strong and compelling offering for Individuals, Corporates, Businesses, financial institutions and payment intermediaries. This includes a comprehensive range of products to “Collect, Hold, Convert and Pay. Benefits you enjoy: 1. Mid-market Exchange Rates – These are the rates at which banks transact with each other. 2. Same-day transfers – Our transfers are quick and seamless 3. 100% Transparency – Get locked-in rates 24x7. No hidden charges, no surprises! 4. Award-Winning – A proud winner of the MAS Global FinTech Awards 2017 5. Trusted & Secure – We are licensed and regulated by the Monetary Authority of Singapore Download the app now to view live exchange rates, make transactions and manage your account. To setup a new account, visit www.singx.co

About

AIA+ Singapore

Manage your insurance policies and health services from a single platform. Track claims, access teleconsultations, view policy documents, and monitor wellness goals. Earn rewards for healthy choices and enjoy exclusive lifestyle perks.

Highlights
  • Consolidated insurance coverage view
  • Policy document access
  • Medical and dental claim submission
  • Teleconsultations with WhiteCoat
  • Panel doctor locator
  • Wellness tracking and rewards
  • Exclusive lifestyle deals
Features
Read full description

Your health, your insurance, your rewards – all in one place Meet AIA+, your personal Financial and Health Hub that makes managing your insurance and wellbeing easier than ever. AIA+ brings your personal and corporate insurance together. Whether you’re submitting a medical claim, checking your coverage, or staying on top of your wellness goals, everything you need is now at your fingertips. Manage your insurance with ease: - Get a consolidated view of your personal and corporate insurance coverage - View and download your policy documents - Update your personal details - Track premium due dates and make secure payments Access to essential health services: - Submit and track claims, including dental, medical, and TCM claims - Receive teleconsultations from the comfort of home with WhiteCoat - Find your nearest panel doctors - Make appointments with your preferred specialists - Access health screening e-vouchers (for eligible customers) - Get medical bills pre-approved before procedures or hospital admissions - Track your wellness journey with AIA Vitality and earn rewards for making healthier choices Enjoy exclusive deals and rewards: - Enjoy exclusive lifestyle perks and discounts - Earn and redeem Delight points for vouchers with our partner merchants.

Screenshots

SingX4 screens
AIA+ Singapore4 screens

Verdict

The call

The clearest difference is rating: AIA+ Singapore at 4.2 against SingX's 1.0. AIA+ Singapore also leads on ratings volume (203 vs 3) and review sentiment (31% vs 15%). SingX's advantage is update cadence (every 2 weeks vs every 5 weeks) and device support (3 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

AIA+ Singapore holds the better App Store score, 4.2 against 1.0. That said, the two scores are not equally well evidenced: AIA+ Singapore has 203 ratings behind it against 3, so its average is the more settled of the two. Written reviews point the same way: 15% of SingX's written reviews are positive against 31% of AIA+ Singapore's.

UpkeepUpdate frequency

SingX ships an update every 2 weeks, AIA+ Singapore every 5 weeks. Both last shipped on November 2, 2026.

Scorecard6 real differences · 4 level
SingX versus AIA+ Singapore: the parameters behind the verdict, then further details
ParameterSingXAIA+ Singapore
PriceFreeFree
Rating1.0 (3 ratings)4.2 (203 ratings) — better
Positive reviews14.7% of reviews31.3% of reviews — better
Number of ratings3203 — better
Update frequencyEvery 2 weeks — betterEvery 5 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.6 — better17.4
Further details — not scored
Size131 MB143 MB
Age rating4+4+
DeveloperSingX Pte LtdAIA Singapore Private Limited

Customer experience

SingX

All ratings3 ratings
Positive0.0%
Neutral0.0%
Negative100.0%
Written reviews75 reviews
Positive14.7%
Neutral12.0%
Negative73.3%

AIA+ Singapore

All ratings203 ratings
Positive81.8%
Neutral2.0%
Negative16.3%
Written reviews96 reviews
Positive31.3%
Neutral2.1%
Negative66.7%

Bugs and requests

SingX

Not enough reviews yet to summarise bugs or requests.

AIA+ Singapore

Reported bugs

68 issues
  • App always auto detects wrong location
  • Shows wrong medical card
  • App crashes when attempting to make appointment
  • Update takes too long (72 hours)
  • System hung with maintenance notice
Show 63 more
  • Steps recorded on iWatch not synced, lost when restored
  • OTP never comes through
  • App not working since iOS 18.5
  • Server capacity too small for high demand
  • Unable to load Health360
  • App keeps crashing and needs restart
  • Deleting mailing address throws server errors
  • App awful in synching points from Apple Watch
  • Sync issues periodically causing wasted effort
  • Server busy error during claim submission
  • App always has issues with logging in, auto logs out
  • Face ID locks account after use
  • Stuck at password change page
  • Keyboard blocks screen during password change
  • White page after confirming password change
  • Full of bugs
  • Spin wheel always landing on 40 coins, rigged
  • Blank screen displayed
  • Endless errors, customer support useless
  • Sync for vitality points always fails
  • App constantly requires login, doesn't work
  • Pages state need to check internet connection
  • App performance hasn't improved
  • Only tracks phone steps, not other trackers
  • No notification for payment due
  • App requires iOS 13, older version download doesn't work
  • UI issues on iPhone 13 Pro Max (banner cut off, blank screen)
  • App always on maintenance
  • Timing for uploading bills too short
  • Cannot sync workouts or devices
  • Harassing for marketing consent at every tap
  • Terrible integration for AIA Vitality
  • Account shows old ID card info
  • Crashes the moment e-statement is downloaded
  • Asks to input OTP for each page
  • App still showing old contact number after update
  • Cannot link devices (Fitbit, Apple Health)
  • Hangs at login page
  • Missing points, customer service slow to reply
  • Spin wheel programmed to disadvantage users
  • App selectively uploads data
  • Steps recorded delayed or unrecorded
  • Login is troublesome
  • Autofill absence
  • Health app delinked after upgrades
  • New version does not sync data properly from Apple Health
  • App loads like a 56k modem
  • Assessment has a bug where tap selects wrong choice
  • New app horrible to use, no landscape format
  • Constant login required
  • Biometric function not found
  • Cannot find option to change user ID
  • Font resizing issue on Samsung phones
  • OTP time out too short
  • Login hangs
  • New UI/UX is laggy and unintuitive
  • Navigation is messy and information all over the place
  • No clear instructions on requirements
  • Fitbit not working
  • Workouts from Apple Health don't sync
  • App is buggy
  • Cannot sync to Garmin or Fitbit reliably
  • Previous app was better

Requested features

18 requests
  • Improve iOS compatibility
  • Allow users to sign in once
  • Upgrade servers for high traffic
  • Add more redemption choices
  • Consider Telco bills and Fairprice/Sheng Siong for redemptions
Show 13 more
  • Add live chat function
  • Separate Vitality and policy apps
  • Implement 'remember me' or 'stay logged in' feature
  • Allow fingerprint recognition for login
  • Improve font resizing for Samsung phones
  • Add Face ID for newer iPhones
  • Allow users to choose not to register insurance within the app
  • Revert to previous app version
  • Improve device linking (Fitbit, Apple Health)
  • Add TCM option for bill receipts
  • Consider monthly point claims
  • Revise reward system to be more generous
  • Allow users to choose not to receive marketing consent requests

In-app purchases

None

SingX

No in-app purchases

None

AIA+ Singapore

No in-app purchases

Questions

Is SingX free?
SingX is free to download, with no in-app purchases.
Is AIA+ Singapore free?
AIA+ Singapore is free to download, with no in-app purchases.
Which has better reviews, SingX or AIA+ Singapore?
AIA+ Singapore is rated higher. SingX averages 1.0 out of 5 from 3 ratings, while AIA+ Singapore averages 4.2 from 203 ratings.
Do SingX or AIA+ Singapore have ads?
Neither SingX nor AIA+ Singapore shows ads.
Which is updated more often, SingX or AIA+ Singapore?
SingX ships an update every 2 weeks, and AIA+ Singapore every 5 weeks. Most recently, SingX was updated on November 2, 2026 and AIA+ Singapore on November 2, 2026.

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