Comparison

FirstVet vs Heartbeat CLM

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

FirstVet

Connect with licensed veterinarians via video call for expert pet health advice. Get guidance on emergencies, symptoms, and when to seek in-person care, all from home. Add your pet's details to quickly access professional support when you need it most.

Highlights
  • Video call a vet
  • Expert pet health advice
  • Symptom triage
  • Emergency guidance
  • Add pet details
  • Licensed veterinarians
Features
Read full description

VIDEO CALL A VET TO GET EXPERT ADVICE. For those middle-of-the night emergencies, and everything else, FirstVet helps you navigate the best possible care for your pet. Our service provides expert advice for situations when you're not sure what to do. Should I go to the emergency clinic? Should I monitor my pet's symptoms and then make a decision? From the convenience of your own home, a vet can help determine the next best step with regards to your pet’s symptoms and whether they require a trip to an emergency clinic visit, a non-emergent visit, or whether the symptoms can be triaged at home. Maybe you’re wondering why your cat has suddenly lost his or her appetite? Whether your dog's vomiting or diarrhea requires immediate treatment? With us, help is on the way when and where you need it. ADD YOUR PET AND CONSULT A LICENSED VET By downloading the app and adding your pet's details in advance, you can quickly get expert help when you need it the most. Signing up is completely free and takes less than a minute. WHAT WE CAN HELP YOU WITH All of our vets are and have 5+ years of experience. Here are some examples of what our vets can help your pet with: - Vomiting and diarrhea - Eye and ear problems - Ingestion of potentially toxic chemicals - Itching and skin problems - Coughing and sneezing - Ticks for dogs and cats - Injuries and accidents - Behavioral problems - Dental care - Rehabilitation and wellness - Healthcare advice for horses

About

Heartbeat CLM

Features
Read full description

Using the App, sales teams are able to present interactive and engaging digital sales aid content in order to enhance the face-to-face experience with healthcare professionals. Integrating directly with existing tablet email functionality, sales teams can extend face-to face calls and drive continuity in communication by sending healthcare professionals compliant emails. Every tap and interaction is tracked and recorded in our proprietary analytics. This enables customers to gather insights and gauge the effectiveness of the content in real time and adjust their communications accordingly. Heartbeat™ is used in conjunction with other platforms, such as Veeva, to test CLM campaign concepts and prototypes. Customers are able to publish content to the Heartbeat™ App, test within research groups or with sales teams, before refining and enhancing the content based on user feedback. Heartbeat is available for Pulse customers.

Screenshots

FirstVet4 screens

Verdict

The call

The clearest difference is update cadence: FirstVet at fortnightly against Heartbeat CLM's every 6 weeks. FirstVet also leads on device support (3 vs 1). On price, ads, in-app purchases and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

FirstVet ships an update fortnightly, Heartbeat CLM every 6 weeks. The most recent releases landed on November 2, 2026 and December 4, 2025 respectively.

Scorecard2 real differences · 8 level
FirstVet versus Heartbeat CLM: the parameters behind the verdict, then further details
ParameterFirstVetHeartbeat CLM
PriceFreeFree
Rating4.7 (470 ratings) — better—
Positive reviews95.7% of reviews—
Number of ratings470 — better—
Update frequencyFortnightly — betterEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree—
DevicesiPhone, iPad, iPod — betteriPad
Requires iOS15.1 — better15.6
Further details — not scored
Size165 MB104 MB
Age rating12+12+
DeveloperFirstVet ABPulse Digital

Bugs and requests

FirstVet

Reported bugs

2 issues
  • Difficulty registering account and linking insurance
  • App crashes and freezes

Requested features

3 requests
  • Video upload capability
  • Improved app notifications
  • Integration with pet insurance

Heartbeat CLM

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

FirstVet

No in-app purchases

None

Heartbeat CLM

No in-app purchases

Questions

Is FirstVet free?
FirstVet is free to download, with no in-app purchases.
Is Heartbeat CLM free?
Heartbeat CLM is free to download, with no in-app purchases.
Do FirstVet or Heartbeat CLM have ads?
Neither FirstVet nor Heartbeat CLM shows ads.
Which is updated more often, FirstVet or Heartbeat CLM?
FirstVet ships an update fortnightly, and Heartbeat CLM every 6 weeks. Most recently, FirstVet was updated on November 2, 2026 and Heartbeat CLM on December 4, 2025.

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