AC Wellness vs Transcarent
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
AC Wellness
Access details on services and locations for a wellness center. Schedule virtual and in-person appointments, and integrate with HealthKit to sync devices and apps for goal achievement.
- View services and locations
- Schedule appointments
- Virtual and in-person options
- HealthKit integration
- Sync devices and apps
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Get details about Apple Wellness Center services and locations, schedule virtual and in-person appointments, and more. Through HealthKit integration, you can sync your devices and apps to achieve your goals.
Transcarent
Access comprehensive health and care services from your mobile device. Get answers to your questions, find trusted doctors, and connect with virtual or in-person medical care 24/7. Manage your health journey with personalized guidance and convenient access to healthcare.
- Personal Health Guide 24/7
- Virtual Doctor Visits (Video/Chat)
- Find In-Network Doctors
- In-Home Medical Care
- Track Health Metrics (Apple Health Sync)
- Healthcare Coverage Answers
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EVERYTHING YOU NEED IN ONE PLACE On your mobile device, anytime, anywhere. Get answers to your healthcare and coverage questions, find high-quality, in-network doctors, and even track your steps and weight* by syncing with Apple Health. YOUR PERSONAL HEALTH GUIDE 24/7 Answers to your questions from people you can trust. Ask your Personal Health Guide any question about your health and care. They will provide you with options, including where you can have your surgery, and will guide you on every step of your health and care journey. We're here for you. CONNECT WITH A DOCTOR IN UNDER 1 MINUTE 24/7 Virtual Doctor Visits. No Copay*. No Cost*. Video or Chat. You choose. HEALTHCARE THAT COMES TO YOU Say goodbye to uncomfortable waiting rooms. Talk to a nurse anytime. See a doctor from the comfort of your couch. You can even get in-person medical care and other treatments you used to get in urgent care facilities, right in the convenience of your home. Download Transcarent to get the health and care experience you deserve. ABOUT TRANSCARENT We believe in putting people in charge of their health and care experiences. Transcarent's easy-to-use solution organizes your complete health and care journey in one place. * Costs may vary depending on your benefits plan * Apple Health integration varies based on your health plan coverage.
Screenshots
Verdict
The clearest difference is review sentiment: Transcarent at 34% against AC Wellness's 13%. Transcarent also leads on update cadence (every 9 days vs every 5 weeks) and chart position (#177 vs unranked). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
AC Wellness ships an update every 5 weeks, Transcarent every 9 days. The most recent releases landed on September 25, 2026 and September 24, 2026 respectively.
| Parameter | AC Wellness | Transcarent |
|---|---|---|
| Price | Free | Free |
| Rating | — | 4.8 (2.2K ratings) — better |
| Positive reviews | 12.9% of reviews | 33.9% of reviews — better |
| Number of ratings | — | 2.2K — better |
| Update frequency | Every 5 weeks | Every 9 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | — | #177 — better |
| Devices | iPhone | iPhone |
| Requires iOS | 26.0 | 16.0 — better |
| Further details — not scored | ||
| Size | 51 MB | 291 MB |
| Age rating | 12+ | 17+ |
| Developer | AC Wellness Network LLC | Transcarent |
Customer experience
AC Wellness
Transcarent
Bugs and requests
AC Wellness
Not enough reviews yet to summarise bugs or requests.
Transcarent
Reported bugs
51 issues- Blocked from logging into the app
- Reset password function does not work
- Forms are constantly missing
- App crashes when searching for prescriptions
- App requires updates that are not available
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- Login issues with phone number and email
- App gets stuck after trying to login
- App requires disabling ad blocker to launch
- App doesn't open
- Scales keep disconnecting
- Login blackouts lasting days
- Delayed password reset codes
- Ignoring phone security warnings because app wasn't updated
- Can't get updated/push messages from providers
- Unable to log in
- App is buggy
- UI is buggy
- App errors out more than it succeeds
- App gets stacked after trying to login
- Search for pharmacy inconsistent
- Search for drugs shows no results
- App is temperamental when trying to upload or fill out questionnaires
- Login issues with phone number and email
- App crashes constantly
- Reset password function does not work
- App requires updates that are not available
- App doesn't work 65% of the time
- Login blackouts lasting days
- Delayed password reset codes
- App is bugged a new way every week
- Uploaded lab results several times yet asked to upload again
- App doesn't function
- Rx search function is not working
- App claims it needs to be updated but has no outstanding updates
- Unable to schedule virtual appointments
- Unable to log in both with phone number and email
- App makes it almost impossible to get real help
- Login issues with face recognition
- App doesn't open on iPhone or iPad
- Can't login or create a new account
- Forgot password function doesn't send emails or texts
- App won't launch unless ad blocker is disabled
- Telehealth NP refused standard treatment
- Updating 98.6 app leads to Transcarent app issues
- Can't login after update
- App gets stuck after trying to login
- App design requires going into program to view messages
- Search for pharmacy inconsistent
- Search for drugs shows no results
- App is temperamental when trying to upload or fill out questionnaires
- Chat format is terrible
Requested features
10 requests- Add insurance card to Apple Wallet
- Improve login process
- Provide real customer service
- Fix missing forms
- Make tech support easily accessible
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- Allow opt-out of data collection
- Improve app stability
- Fix search functionality for pharmacies and drugs
- Offer weekend hours for guides
- Improve chat functionality
In-app purchases
AC Wellness
No in-app purchases
Transcarent
No in-app purchases
