Virta Health vs Transcarent
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Virta Health
This program helps users lose weight and improve metabolic health through personalized nutrition and expert support. It offers daily action plans, progress tracking with connected devices, and direct messaging with a care team. Users also gain access to recipes, educational content, and a supportive community.
- Personalized daily action plans
- Progress tracking with connected devices
- Direct messaging with care team
- Healthy recipes and meal plans
- Educational videos and resources
- Private community support
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Virta is a life changing program designed to help you lose weight and improve metabolic health. Our proven approach transforms the way your body fuels itself, using real food. Put expert support in the palm of your hand. With Virta, you can: • View a daily action plan tailored to your goals • Track progress with connected wellness tools like a scale or meter • Message your care team anytime • Receive all the tools and resources you need, shipped to your door • Discover healthy recipes, meal plans, educational videos, and more • Connect with a private community for encouragement and support Not a member yet? Visit https://www.virtahealth.com/join to learn more and apply. About Virta Health: Virta provides a structured path to better health through personalized nutrition and expert guidance. Our evidence-based approach focuses on sustainable habit change that may lead to reduced blood sugar, weight loss, and for many less reliance on medication. With dedicated support from experienced health professionals and seamless progress tracking, you’ll have the tools you need to reach your goals, all in one easy-to-use app. Learn how our unique approach has helped thousands of members reimagine what’s possible at www.virtahealth.com.
Transcarent
Access comprehensive health and care services from your mobile device. Get answers to your questions, find trusted doctors, and connect with virtual or in-person medical care 24/7. Manage your health journey with personalized guidance and convenient access to healthcare.
- Personal Health Guide 24/7
- Virtual Doctor Visits (Video/Chat)
- Find In-Network Doctors
- In-Home Medical Care
- Track Health Metrics (Apple Health Sync)
- Healthcare Coverage Answers
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EVERYTHING YOU NEED IN ONE PLACE On your mobile device, anytime, anywhere. Get answers to your healthcare and coverage questions, find high-quality, in-network doctors, and even track your steps and weight* by syncing with Apple Health. YOUR PERSONAL HEALTH GUIDE 24/7 Answers to your questions from people you can trust. Ask your Personal Health Guide any question about your health and care. They will provide you with options, including where you can have your surgery, and will guide you on every step of your health and care journey. We're here for you. CONNECT WITH A DOCTOR IN UNDER 1 MINUTE 24/7 Virtual Doctor Visits. No Copay*. No Cost*. Video or Chat. You choose. HEALTHCARE THAT COMES TO YOU Say goodbye to uncomfortable waiting rooms. Talk to a nurse anytime. See a doctor from the comfort of your couch. You can even get in-person medical care and other treatments you used to get in urgent care facilities, right in the convenience of your home. Download Transcarent to get the health and care experience you deserve. ABOUT TRANSCARENT We believe in putting people in charge of their health and care experiences. Transcarent's easy-to-use solution organizes your complete health and care journey in one place. * Costs may vary depending on your benefits plan * Apple Health integration varies based on your health plan coverage.
Screenshots
Verdict
The clearest difference is rating: Transcarent at 4.8 against Virta Health's 4.5. Virta Health's advantage is review sentiment (51% vs 33%) and device support (3 vs 1). On price, ratings volume, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
Transcarent holds the better App Store score, 4.8 against 4.5. Both are backed by a comparable volume of ratings — 1.5K and 3.1K respectively. Written reviews complicate that: 51% of Virta Health's written reviews are positive against 33% of Transcarent's, so the app with the better star average is not the one people write more warmly about.
Virta Health ships an update fortnightly, Transcarent every 9 days. The most recent releases landed on November 6, 2026 and November 7, 2026 respectively.
| Parameter | Virta Health | Transcarent |
|---|---|---|
| Price | Free | Free |
| Rating | 4.5 (1.5K ratings) | 4.8 (3.1K ratings) — better |
| Positive reviews | 51.4% of reviews — better | 32.9% of reviews |
| Number of ratings | 1.5K | 3.1K — better |
| Update frequency | Fortnightly | Every 9 days — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Best chart rank | #208 | #88 — better |
| Devices | iPhone, iPad, iPod — better | iPhone |
| Requires iOS | 15.1 — better | 16.0 |
| Further details — not scored | ||
| Size | 131 MB | 303 MB |
| Age rating | 17+ | 17+ |
| Developer | Virta Health | Transcarent |
Customer experience
Virta Health
Transcarent
User reviews
Virta Health
From 1.5K App Store ratingsWhat we love
- 🚀 Effective for weight loss and diabetes management
- 👍 Helpful coaches and medical support
- 🚀 Improved health metrics (A1C, weight, etc.)
- 👍 Useful resources and education
- 👍 Supportive community
Room to improve
- 🐛 Buggy and unstable app
- 👎 Lack of food tracking and nutrition information
- 👎 Overly restrictive diet recommendations
- 👎 Poor customer support and communication
- 👎 Difficult to use and navigate
Transcarent
From 3.1K App Store ratingsWhat we love
- 🚀 Fast and easy care
- 👍 Useful for insurance info
- 💡 Efficient healthcare management
- 🚀 Saved a lot of time
- 🚀 Quick prescription and delivery
Room to improve
- 🐛 App crashes constantly
- 🐛 Very buggy and frustrating
- 🐛 App is not user friendly
- 🐛 Invasive data collection
- 🐛 App doesn't work 65% of the time
Bugs and requests
Virta Health
Reported bugs
5 issues- App frequently crashes or freezes
- Inability to log data or access app features
- Sync issues with connected devices
- Login and account problems
- Compatibility issues with newer iOS versions
Requested features
5 requests- Integrate with Apple Health app
- Add comprehensive food and nutrition tracking
- Improve app stability and reliability
- Provide more flexible diet options
- Enhance customer support and communication
Transcarent
Reported bugs
51 issues- Blocked from logging into the app
- Reset password function does not work
- Forms are constantly missing
- App crashes when searching for prescriptions
- App requires updates that are not available
Show 46 moreShow fewer
- Login issues with phone number and email
- App gets stuck after trying to login
- App requires disabling ad blocker to launch
- App doesn't open
- Scales keep disconnecting
- Login blackouts lasting days
- Delayed password reset codes
- Ignoring phone security warnings because app wasn't updated
- Can't get updated/push messages from providers
- Unable to log in
- App is buggy
- UI is buggy
- App errors out more than it succeeds
- App gets stacked after trying to login
- Search for pharmacy inconsistent
- Search for drugs shows no results
- App is temperamental when trying to upload or fill out questionnaires
- Login issues with phone number and email
- App crashes constantly
- Reset password function does not work
- App requires updates that are not available
- App doesn't work 65% of the time
- Login blackouts lasting days
- Delayed password reset codes
- App is bugged a new way every week
- Uploaded lab results several times yet asked to upload again
- App doesn't function
- Rx search function is not working
- App claims it needs to be updated but has no outstanding updates
- Unable to schedule virtual appointments
- Unable to log in both with phone number and email
- App makes it almost impossible to get real help
- Login issues with face recognition
- App doesn't open on iPhone or iPad
- Can't login or create a new account
- Forgot password function doesn't send emails or texts
- App won't launch unless ad blocker is disabled
- Telehealth NP refused standard treatment
- Updating 98.6 app leads to Transcarent app issues
- Can't login after update
- App gets stuck after trying to login
- App design requires going into program to view messages
- Search for pharmacy inconsistent
- Search for drugs shows no results
- App is temperamental when trying to upload or fill out questionnaires
- Chat format is terrible
Requested features
10 requests- Add insurance card to Apple Wallet
- Improve login process
- Provide real customer service
- Fix missing forms
- Make tech support easily accessible
Show 5 moreShow fewer
- Allow opt-out of data collection
- Improve app stability
- Fix search functionality for pharmacies and drugs
- Offer weekend hours for guides
- Improve chat functionality
In-app purchases
Virta Health
No in-app purchases
Transcarent
No in-app purchases
