UTS vs MSRTC Reservation App
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
UTS
Book unreserved train tickets for Indian Railways directly from your smartphone. Features include ticket booking and cancellation, profile management, and saving frequent routes. Choose between paper or paperless ticketing options.
- Book unreserved tickets
- Cancel tickets
- Manage user profile
- Save frequent travel routes
- Paper ticket option
- Paperless ticket option
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UTS is an Indian Railways official iOS mobile ticketing application which allows the daily train travellers to book unreserved tickets of Indian Railways using their Smartphone. The application is designed in such a way that it is easy to use and has user friendly interface with features like book ticket, cancel ticket, maintain their profile, manage frequent travel routes , etc.The passenger will use Railway wallet to book the ticket. There are two modes for booking Tickets : (i) Paper (ii) Paperless. In case of paper ticket user has to take a printout from kiosk/counter at concerned station. Whereas in case of Paperless ticket user's Location will be captured to determine he/she is present in valid ticketing area. In this mode no printout is required and the user can directly show his ticket from his smartphone to the TTE. Moreover an alternative to location check has also been introduced in limited stations where a user can scan a unique barcode present at station premises to book his paperless ticket.
MSRTC Reservation App
This app facilitates booking bus tickets for public transport services. It allows users to reserve seats on various routes offered by the organization. Plan your journeys and secure your travel easily.
- Bus ticket booking
- Seat reservation
- Public transport services
- Route planning
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MSRTC is a public passenger transport organisation providing bus services.
Screenshots
Verdict
The clearest difference is rating: UTS at 4.7 against MSRTC Reservation App's 3.0. UTS also leads on review sentiment (49% vs 13%) and ratings volume (1.7K vs 2). On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
UTS holds the better App Store score, 4.7 against 3.0. That said, the two scores are not equally well evidenced: UTS has 1.7K ratings behind it against 2, so its average is the more settled of the two. Written reviews point the same way: 49% of UTS's written reviews are positive against 13% of MSRTC Reservation App's.
Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 24, 2026 and September 23, 2026 respectively.
| Parameter | UTS | MSRTC Reservation App |
|---|---|---|
| Price | Free | Free |
| Rating | 4.7 (1.7K ratings) — better | 3.0 (2 ratings) |
| Positive reviews | 49.3% of reviews — better | 12.5% of reviews |
| Number of ratings | 1.7K — better | 2 |
| Update frequency | Every 3 weeks | Every 3 weeks |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 12.0 — better | 18.2 |
| Further details — not scored | ||
| Size | 60 MB | 84 MB |
| Age rating | 4+ | 4+ |
| Developer | Centre for Railway Information Systems | Ebix Inc |
Customer experience
UTS
MSRTC Reservation App
User reviews
UTS
From 1.7K App Store ratingsWhat we love
- 🚀 Fast ticket booking experience
- 👍 Convenient and time-saving
- 🚀 Smooth new user onboarding
Room to improve
- 🐛 Frequent crashes and bugs
- 🔍 Confusing and not user-friendly
- 🔍 Unreliable GPS location detection
- 💰 Issues with payments and refunds
- 🔍 Difficult multi-segment journey booking
MSRTC Reservation App
From 2 App Store ratingsWhat we love
- 👍 Informative and easy app
- 👍 Smoothly booking
- 👍 Fabulous service
- 👍 Application work excellent
- 👍 Best App to book a bus
Room to improve
- 😞 "No Bus Found" errors
- 😞 Money deducted, ticket failed
- 😞 No refund
- 😞 Technical issues
- 😞 Inconsistent search results
Bugs and requests
UTS
Reported bugs
5 issues- Inability to change class or payment mode
- Tickets not getting generated after payment
- Stations not showing up in search
- Frequent logout issues
- Inconsistent behavior across different devices
Requested features
5 requests- Download or email ticket option
- Offline ticket access
- Ability to book tickets from within the station
- Seamless multi-segment journey booking
- Improved announcement and service updates
MSRTC Reservation App
Reported bugs
23 issues- App frequently shows “No Bus Found”
- Money deducted but ticket failed
- Money not refunded
- Technical issues with booking
- Search results are inconsistent
Show 18 moreShow fewer
- Real-time bus availability is inaccurate
- Payment gateway issues
- App shows "Check Connection" error repeatedly
- Customer care does not receive calls
- No driver's contact number provided
- No exact location for bus stop
- No vehicle number provided
- Buses booked never arrive
- Buses are always late
- Unable to register on iPhone
- Downloaded PDF has empty values
- Not showing all buses
- Time shown wrongly
- Mahila sanman yojana ticket fare not correctly calculated
- Female passenger selected shows full fare, then half fare in payment gateway, leading to mismatch error
- Basic functionality of ticket booking is incompletely implemented for iPhone
- Unable to utilize ladies benefits during ticket booking
- Karjat stop not showing in booking options
Requested features
9 requests- Show bus stop location on map
- Show distance from any stop
- Enable interstate booking
- Add handicap option
- Provide driver contact number
Show 4 moreShow fewer
- Provide exact bus stop location
- Provide vehicle number
- Improve customer care responsiveness
- Add more facilities for common users
In-app purchases
UTS
No in-app purchases
MSRTC Reservation App
No in-app purchases
Questions
Is UTS free?
Is MSRTC Reservation App free?
Which has better reviews, UTS or MSRTC Reservation App?
Do UTS or MSRTC Reservation App have ads?
Which is updated more often, UTS or MSRTC Reservation App?
Other comparisons
