Laundry Connect Pay vs Worcester 311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
Laundry Connect Pay
Operate your community or campus laundry machines using your smartphone. Start washers and dryers, track laundry history, receive notifications when cycles are complete, and access helpful guides. This app eliminates the need for quarters and physical laundry cards, making laundry day more convenient.
- Start washers and dryers remotely
- Track laundry history
- Receive cycle completion notifications
- Access laundry tutorials and stain guides
- Request service
- Get instant refunds
Read full descriptionHide full description
LaundryConnectPay from Automatic Laundry is a feature rich app that allows you to operate the washers and dryers in your community or campus laundry room with your smart phone. Easy to set up and add value, start machines, track history, contact us, request service, access laundry tutorials and stain removal guides, live status of your washer or dryer, text or e-mail notifications when your laundry machine is done and more! Makes doing laundry easier and much more convenient than having to get quarters and having to carry around a laundry card – everything is right on your phone! The app also allows us to give you instant refunds. This app only works at communities and schools that have laundry rooms managed by Automatic Laundry with our LaundryConnectPay system installed. Check your laundry room signage for information and availability of LaundryConnectPay. Bluetooth is required to be on to recognize and start machines.
Worcester 311
Report non-emergency issues in Worcester, MA with this free app. Submit requests for street signs, streetlights, and other city concerns with photos and comments. Streamline access to city services and help improve your community.
- Submit non-emergency service requests
- Report issues with photos
- Add comments to requests
- Track issue resolution
- Access city services easily
Read full descriptionHide full description
Welcome to the Worcester 311 App! Worcester, Massachusetts, known best as the “Heart of the Commonwealth,” introduces its free, easy to use app for residents, businesses and visitors. The Worcester 311 App is a quick and easy way to submit non-emergency requests for assistance with issues you see around the City. See a broken street sign? Snap a picture to submit with the location, and let us fix the problem! Spot a street light pole that’s in need of repair? Don’t wait until you get home to let us know – use the handy Worcester 311 mobile app to report the issue and add your own comments. All reports are routed through the Worcester 311 customer service center and assigned to the appropriate city department to be addressed in a timely manner. Accessing your City’s services has never been easier thanks to the Worcester 311 app. Download and start using this free app today. Thank you for helping make “the Heart of the Commonwealth” a better place to live, work and play!
Screenshots
Verdict
Laundry Connect Pay and Worcester 311 both sit at 4.6 stars, but that hides the real split: 73% of Laundry Connect Pay's written reviews are positive against 0% of Worcester 311's. Laundry Connect Pay also leads on ratings volume (6.3K vs 128) and iOS requirement (10.0 vs 18.0). On price, rating, update cadence and ads there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
On the App Store both sit at effectively the same score — 4.6 for Laundry Connect Pay against 4.6 for Worcester 311. That said, the two scores are not equally well evidenced: Laundry Connect Pay has 6.3K ratings behind it against 128, so its average is the more settled of the two. Written reviews are what separate them: 73% of Laundry Connect Pay's written reviews are positive against 0% of Worcester 311's.
Both ship on a similar rhythm, roughly every 3 months. The most recent releases landed on September 22, 2026 and September 10, 2026 respectively.
| Parameter | Laundry Connect Pay | Worcester 311 |
|---|---|---|
| Price | Free | Free |
| Rating | 4.6 (6.3K ratings) — better | 4.6 (128 ratings) |
| Positive reviews | 72.5% of reviews — better | 0.0% of reviews |
| Number of ratings | 6.3K — better | 128 |
| Update frequency | Every 3 months | Every 3 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod — better | iPhone |
| Requires iOS | 10.0 — better | 18.0 |
| Further details — not scored | ||
| Size | 38 MB | 145 MB |
| Age rating | 4+ | 12+ |
| Developer | Automatic Laundry Services Co., Inc. | City of Worcester, Massachusetts |
Customer experience
Laundry Connect Pay
Worcester 311
Bugs and requests
Laundry Connect Pay
Reported bugs
3 issues- Login issues and inability to recover account
- Inconsistent sync between app and machines
- Inability to get refunds for failed cycles
Requested features
3 requests- Allow multiple users on the same account
- Add option to enter custom dry time amount
- Provide real-time machine availability status
Worcester 311
Not enough reviews yet to summarise bugs or requests.
In-app purchases
Laundry Connect Pay
No in-app purchases
Worcester 311
No in-app purchases
Questions
Is Laundry Connect Pay free?
Is Worcester 311 free?
Which has better reviews, Laundry Connect Pay or Worcester 311?
Do Laundry Connect Pay or Worcester 311 have ads?
Which is updated more often, Laundry Connect Pay or Worcester 311?
Other comparisons
