OnSite HQ vs Van311
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
OnSite HQ
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Streamline inspections & work orders with a digital solution. Simplify property inspections, compliance, and repairs with Onsite, a comprehensive solution that seamlessly combines survey completion, issue flagging, work orders and transparent reporting.
Van311
Easily connect with the City of Vancouver for services and updates. Report maintenance issues like potholes or graffiti with location and photo details. Access online services and get emergency information conveniently.
- Request city services
- Report maintenance issues
- Geo-locate issues
- Add photos to reports
- Get emergency updates
- Access online services
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Connect with the City of Vancouver anywhere, any time! Van311 lets you request a service, get emergency updates, or get quick access to our online services. Using this official City of Vancouver app, you can report City maintenance issues, such as potholes, graffiti, or burnt out street lights. It will geo-locate your location and give you the option to add a picture to help describe the issue. Have questions, a problem, or feedback? Reach out to us at van311.ca/contact-us.
Screenshots
Verdict
The clearest difference is update cadence: OnSite HQ at fortnightly against Van311's every 7 months. On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
OnSite HQ ships an update fortnightly, Van311 every 7 months. The most recent releases landed on October 3, 2026 and October 2, 2026 respectively.
| Parameter | OnSite HQ | Van311 |
|---|---|---|
| Price | Free | Free |
| Positive reviews | — | 9.4% of reviews |
| Update frequency | Fortnightly — better | Every 7 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | — | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 75 MB | 44 MB |
| Age rating | 4+ | 4+ |
| Developer | BLSM Systems Inc. | City of Vancouver |
In-app purchases
OnSite HQ
No in-app purchases
Van311
No in-app purchases
