Comparison

Smart Start Client Portal vs Oathtrack Chat

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smart Start Client Portal

Manage your alcohol monitoring account conveniently from your phone. Make payments, purchase unlock codes, find service centers, and update your profile. New users can enroll and prepare for installation appointments.

Highlights
  • Make payments
  • Purchase unlock codes
  • Find service centers
  • Manage auto payments
  • Upload documents
  • Schedule installations
  • View payment history
Read full description

Smart Start now offers a convenient, easy-to-use app that allows you to create or manage your alcohol monitoring account directly from your phone! Make a payment, purchase an unlock code, find a service center nearby, or even become a Smart Start client in minutes. Whether you use the Ignition Interlock Device or the SMART Mobile device, you can manage your account right from the app. Existing Clients Stay in control of all of your accounts from anywhere! With the full range of account management tools, the Smart Start Client Portal makes it easy to stay on top of your alcohol monitoring account and your continued success with your device. •Make a payment •Add or delete payment methods •View payment history •Purchase an unlock code •Manage auto payment •Add a note to your account •Upload documents to your account •Update account/profile information •Receive account notifications •Manage communication preferences (newsletters, special offers, updates, etc.) •Add additional accounts (Ignition Interlock, SMART Mobile) New Clients Not a Smart Start client? The Client Portal app makes it easy to enroll and can even save you time at your installation appointment! Using the app, you can schedule an installation appointment, fill out any required forms, upload any required documents, and even review the training material all before your appointment! •Select a date and time for the installation •Pick a convenient installation location •Set up installation appointment reminders via email, text or phone •Upload required documents •Watch helpful training videos

About

Oathtrack Chat

A secure messaging platform designed for communication between staff and residents within an organization. It facilitates private group discussions, one-to-one chats, and team-wide announcements, with the ability to easily share image files.

Highlights
  • Secure messaging platform
  • Private group discussions
  • One-to-one chat
  • Team-wide communication
  • Image file sharing
Features
Read full description

Oathtrack Chat is a secure messaging platform for your Oathtrack Users and Residents. - Discuss topics in private groups, one-to-one or team-wide - Easily share and view image files - Connect with Staff and Residents To use this app, you need an Oathtrack account.

Screenshots

Smart Start Client Portal4 screens
Oathtrack Chat4 screens

Verdict

The call

The clearest difference is rating: Oathtrack Chat at 5.0 against Smart Start Client Portal's 2.0. Oathtrack Chat also leads on monetization model (free vs free with in-app purchases). Smart Start Client Portal's advantage is update cadence (monthly vs every 33 months) and ratings volume (114 vs 2). On price, ads, in-app purchases and device support there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Oathtrack Chat holds the better App Store score, 5.0 against 2.0. That said, the two scores are not equally well evidenced: Smart Start Client Portal has 114 ratings behind it against 2, so its average is the more settled of the two.

UpkeepUpdate frequency

Smart Start Client Portal ships an update monthly, Oathtrack Chat every 33 months. The most recent releases landed on November 6, 2026 and November 3, 2026 respectively.

Scorecard4 real differences · 6 level
Smart Start Client Portal versus Oathtrack Chat: the parameters behind the verdict, then further details
ParameterSmart Start Client PortalOathtrack Chat
PriceFreeFree
Rating2.0 (114 ratings)5.0 (2 ratings) — better
Positive reviews20.0% of reviews—
Number of ratings114 — better2
Update frequencyMonthly — betterEvery 33 months
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.0 — better15.6
Further details — not scored
Size138 MB26 MB
Age rating17+4+
DeveloperSmart Start, IncOathtrack, LLC

Customer experience

Smart Start Client Portal

All ratings114 ratings
Positive21.1%
Neutral5.3%
Negative73.7%
Written reviews60 reviews
Positive20.0%
Neutral0.0%
Negative80.0%

Oathtrack Chat

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Smart Start Client Portal

No in-app purchases

None

Oathtrack Chat

No in-app purchases

Questions

Is Smart Start Client Portal free?
Smart Start Client Portal is free to download, with no in-app purchases.
Is Oathtrack Chat free?
Oathtrack Chat is free to download, with no in-app purchases.
Which has better reviews, Smart Start Client Portal or Oathtrack Chat?
Oathtrack Chat is rated higher. Smart Start Client Portal averages 2.0 out of 5 from 114 ratings, while Oathtrack Chat averages 5.0 from 2 ratings.
Do Smart Start Client Portal or Oathtrack Chat have ads?
Neither Smart Start Client Portal nor Oathtrack Chat shows ads.
Which is updated more often, Smart Start Client Portal or Oathtrack Chat?
Smart Start Client Portal ships an update monthly, and Oathtrack Chat every 33 months. Most recently, Smart Start Client Portal was updated on November 6, 2026 and Oathtrack Chat on November 3, 2026.

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