Comparison

Smart Start Client Portal vs Supervision Access

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Smart Start Client Portal

Manage your alcohol monitoring account conveniently from your phone. Make payments, purchase unlock codes, find service centers, and update your profile. New users can enroll and prepare for installation appointments.

Highlights
  • Make payments
  • Purchase unlock codes
  • Find service centers
  • Manage auto payments
  • Upload documents
  • Schedule installations
  • View payment history
Read full description

Smart Start now offers a convenient, easy-to-use app that allows you to create or manage your alcohol monitoring account directly from your phone! Make a payment, purchase an unlock code, find a service center nearby, or even become a Smart Start client in minutes. Whether you use the Ignition Interlock Device or the SMART Mobile device, you can manage your account right from the app. Existing Clients Stay in control of all of your accounts from anywhere! With the full range of account management tools, the Smart Start Client Portal makes it easy to stay on top of your alcohol monitoring account and your continued success with your device. •Make a payment •Add or delete payment methods •View payment history •Purchase an unlock code •Manage auto payment •Add a note to your account •Upload documents to your account •Update account/profile information •Receive account notifications •Manage communication preferences (newsletters, special offers, updates, etc.) •Add additional accounts (Ignition Interlock, SMART Mobile) New Clients Not a Smart Start client? The Client Portal app makes it easy to enroll and can even save you time at your installation appointment! Using the app, you can schedule an installation appointment, fill out any required forms, upload any required documents, and even review the training material all before your appointment! •Select a date and time for the installation •Pick a convenient installation location •Set up installation appointment reminders via email, text or phone •Upload required documents •Watch helpful training videos

About

Supervision Access

This app helps clients manage their supervision obligations by providing access to important alerts, appointment scheduling, payment processing, and direct communication with their supervising officer. It aims to promote positive outcomes through easy compliance and readily available information.

Highlights
  • View hearing and appointment alerts
  • Make payments for fines and fees
  • Complete recurring check-ins
  • Message supervising officer
  • View supervision conditions
  • Electronic monitoring information
Features
Read full description

Supervision Access is a communication tool that provides clients with critical information needed to stay on top of their supervision obligations. With Supervision Access, clients can: • See Alerts for important Hearings and Upcoming Appointments • Make payments to cover outstanding fines or fees • Complete recurring check-ins • Send messages directly to their supervising officer • View conditions relevant to their supervision • Electronic Monitoring Supervision Access is available to clients 24/7 and promotes positive outcomes by placing key information at a client's fingertips and enabling easier compliance with mandated obligations.

Screenshots

Smart Start Client Portal4 screens
Supervision Access4 screens

Verdict

The call

The clearest difference is rating: Supervision Access at 4.0 against Smart Start Client Portal's 2.0. Supervision Access also leads on monetization model (free vs free with in-app purchases). Smart Start Client Portal's advantage is ratings volume (113 vs 7). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Supervision Access holds the better App Store score, 4.0 against 2.0. That said, the two scores are not equally well evidenced: Smart Start Client Portal has 113 ratings behind it against 7, so its average is the more settled of the two.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 6 weeks. Both last shipped on October 24, 2026.

Scorecard3 real differences · 7 level
Smart Start Client Portal versus Supervision Access: the parameters behind the verdict, then further details
ParameterSmart Start Client PortalSupervision Access
PriceFreeFree
Rating2.0 (113 ratings)4.0 (7 ratings) — better
Positive reviews20.0% of reviews—
Number of ratings113 — better7
Update frequencyEvery 6 weeksEvery 6 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFree with in-app purchasesFree — better
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.0 — better15.1
Further details — not scored
Size138 MB43 MB
Age rating17+12+
Developer1A Smart Start IncTyler Technologies, Inc

Customer experience

Smart Start Client Portal

All ratings113 ratings
Positive21.2%
Neutral5.3%
Negative73.5%
Written reviews60 reviews
Positive20.0%
Neutral0.0%
Negative80.0%

Supervision Access

All ratings5 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

Smart Start Client Portal

No in-app purchases

None

Supervision Access

No in-app purchases

Questions

Is Smart Start Client Portal free?
Smart Start Client Portal is free to download, with no in-app purchases.
Is Supervision Access free?
Supervision Access is free to download, with no in-app purchases.
Which has better reviews, Smart Start Client Portal or Supervision Access?
Supervision Access is rated higher. Smart Start Client Portal averages 2.0 out of 5 from 113 ratings, while Supervision Access averages 4.0 from 7 ratings.
Do Smart Start Client Portal or Supervision Access have ads?
Neither Smart Start Client Portal nor Supervision Access shows ads.
Which is updated more often, Smart Start Client Portal or Supervision Access?
Smart Start Client Portal ships an update every 6 weeks, and Supervision Access every 6 weeks. Most recently, Smart Start Client Portal was updated on October 24, 2026 and Supervision Access on October 24, 2026.

Other comparisons