Comparison

HappyOrNot Reporting vs Ngan Chau App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

HappyOrNot Reporting

This tool helps businesses enhance customer experience by collecting real-time feedback through interactive Smileys. It provides detailed analytics to identify issues, track performance, and engage both employees and customers for actionable improvements.

Highlights
  • Real-time customer feedback collection
  • Detailed performance analytics
  • Issue identification and resolution tools
  • Employee and customer engagement features
  • Customizable surveys
  • Data export and live sharing
Features
Read full description

Are your customers Happy or Not? The HappyOrNot solution helps you turn reactions into profitable actions. It is a powerful, yet simple, tool that enables you to enhance your customer experience, uncover issues, present ways to fix them, and engage both employees and customers. Our solution is made up of three core elements: HappyOrNot Smileys, Analytics, and Success. HappyOrNot Smileys Smiley Touch, Smiley Digital and Smiley Terminal Our Smileys capture genuine customer feedback so you can learn your customers’ emotion when and where the experience takes place. - The largest product portfolio ensures that there is an ideal solution for every in-person and digital point of engagement - Beautiful design attracts people, drives maximum response rates - Easy to use, only requires a few seconds to respond - Get feedback from everybody, not only from the ones who engaged with you - Capture the feedback that matters, in the moment HappyOrNot Analytics All feedback data from our Smileys is passed on to our Analytics platform. The Analytics contains both robust and very flexible data insights sections that helps you to see how you're doing, analyze what is going well, and assess what can be improved. - See how you perform overall at a glance and against your industry peers - Understand the details with granular data by hour, weekday, month, location, and more - Discover the reasons through open feedback, painpoints, and highlights - Take immediate action with alert notifications and collaborative messaging - Engage and share your success with reports, data exports, and live sharing - Analytics is also where you manage your HappyOrNot solution and have all the tools in place for creating surveys, and managing experience points, users and subscriptions. You can use - Analytics any time, and any place, with a browser or the mobile app HappyOrNot Success We also provide additional services to ensure your use of our solution is successful to your business. This includes onboarding, customer support, Help Center, additional analytics services, and a variety of other useful resources. 
To learn more about the HappyOrNot solution, visit https://www.happy-or-not.com/en/solution/

About

Ngan Chau App

This business application streamlines report generation using pre-existing templates, significantly reducing creation time. It also functions as a comprehensive tool for managing orders, warehouses, and various work tasks to optimize workflow efficiency.

Highlights
  • Generate Excel reports from templates
  • Accelerate report creation
  • Manage work tasks
  • Optimize workflow processes
  • Manage orders
  • Manage warehouses
Features
Read full description

Ngan Chau App is an application designed to generate Excel report files from pre-existing templates, accelerating report creation by 300% compared to traditional methods while effectively managing work tasks. Additionally, it serves as an application for managing orders, warehouses, and reports, optimizing workflow processes.

Screenshots

HappyOrNot Reporting4 screens
Ngan Chau App4 screens

Verdict

The call

The clearest difference is rating: Ngan Chau App at 5.0 against HappyOrNot Reporting's 4.4. Ngan Chau App also leads on update cadence (every 10 days vs every 3 months) and iOS requirement (13.0 vs 17.0). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Ngan Chau App holds the better App Store score, 5.0 against 4.4. Both are backed by a comparable volume of ratings — 5 and 2 respectively.

UpkeepUpdate frequency

HappyOrNot Reporting ships an update every 3 months, Ngan Chau App every 10 days. The most recent releases landed on October 26, 2026 and October 24, 2026 respectively.

Scorecard3 real differences · 6 level
HappyOrNot Reporting versus Ngan Chau App: the parameters behind the verdict, then further details
ParameterHappyOrNot ReportingNgan Chau App
PriceFreeFree
Rating4.4 (5 ratings)5.0 (2 ratings) — better
Number of ratings5 — better2
Update frequencyEvery 3 monthsEvery 10 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPad, iPod — better
Requires iOS17.013.0 — better
Further details — not scored
Size7 MB49 MB
Age rating4+4+
DeveloperHappyOrNot LtdNam Nguyen

Customer experience

HappyOrNot Reporting

All ratings5 ratings
Positive80.0%
Neutral20.0%
Negative0.0%

Ngan Chau App

All ratings2 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

HappyOrNot Reporting

No in-app purchases

None

Ngan Chau App

No in-app purchases

Questions

Is HappyOrNot Reporting free?
HappyOrNot Reporting is free to download, with no in-app purchases.
Is Ngan Chau App free?
Ngan Chau App is free to download, with no in-app purchases.
Which has better reviews, HappyOrNot Reporting or Ngan Chau App?
Ngan Chau App is rated higher. HappyOrNot Reporting averages 4.4 out of 5 from 5 ratings, while Ngan Chau App averages 5.0 from 2 ratings.
Do HappyOrNot Reporting or Ngan Chau App have ads?
Neither HappyOrNot Reporting nor Ngan Chau App shows ads.
Which is updated more often, HappyOrNot Reporting or Ngan Chau App?
HappyOrNot Reporting ships an update every 3 months, and Ngan Chau App every 10 days. Most recently, HappyOrNot Reporting was updated on October 26, 2026 and Ngan Chau App on October 24, 2026.

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