Comparison

ServiceMatters vs PSAWorld Mobile App

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ServiceMatters

Access a vast library of technical reference materials for a major appliance manufacturer's brands. Download instruction guides, job aids, and service manuals directly to your mobile device.

Highlights
  • 100,000+ technical reference materials
  • Whirlpool Corporation brand portfolio
  • Download instruction guides
  • Access job aids
  • Service manuals available
  • Mobile access
Features
Read full description

ServiceMatters has gone mobile! Access over 100,000 technical reference materials encompassing Whirlpool Corporation’s portfolio of brands. Download instruction guides, job aids, service manuals and more, straight to your phone.

About

PSAWorld Mobile App

This app connects independent appliance service companies to improve the industry. It offers members training, certification, a service library, and online discussion forums for technicians and educators.

Highlights
  • Industry training and certification
  • Online service library
  • Tech discussion forums
  • Member benefits
  • Industry improvement resources
Features
Read full description

PSA - The Professional Service Association, is a group of Independent Appliance Service companies that come together for the purpose of working together to improve the Appliance Service Industry. PSA currently offers a host of member benefits which includes: • Industry leading training and certification programs • A comprehensive online “Service Library” • Online Tech Discussion Forums for The Service Industry and for Educators • And Much More…..

Screenshots

ServiceMatters4 screens
PSAWorld Mobile App3 screens

Verdict

The call

The clearest difference is rating: PSAWorld Mobile App at 5.0 against ServiceMatters's 2.6. PSAWorld Mobile App also leads on iOS requirement (11.0 vs 13.0). ServiceMatters's advantage is update cadence (every 2 months vs every 21 months) and ratings volume (27 vs 1). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

PSAWorld Mobile App holds the better App Store score, 5.0 against 2.6. That said, the two scores are not equally well evidenced: ServiceMatters has 27 ratings behind it against 1, so its average is the more settled of the two.

UpkeepUpdate frequency

ServiceMatters ships an update every 2 months, PSAWorld Mobile App every 21 months. Both last shipped on November 3, 2026.

Scorecard4 real differences · 6 level
ServiceMatters versus PSAWorld Mobile App: the parameters behind the verdict, then further details
ParameterServiceMattersPSAWorld Mobile App
PriceFreeFree
Rating2.6 (27 ratings)5.0 (1 ratings) — better
Positive reviews10.0% of reviews—
Number of ratings27 — better1
Update frequencyEvery 2 months — betterEvery 21 months
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPad, iPodiPhone, iPad, iPod
Requires iOS13.011.0 — better
Further details — not scored
Size335 MB46 MB
Age rating17+4+
DeveloperWhirlpool CorporationProfessional Service Assocation

Customer experience

ServiceMatters

All ratings27 ratings
Positive40.7%
Neutral0.0%
Negative59.3%
Written reviews10 reviews
Positive10.0%
Neutral0.0%
Negative90.0%

PSAWorld Mobile App

All ratings1 ratings
Positive100.0%
Neutral0.0%
Negative0.0%

In-app purchases

None

ServiceMatters

No in-app purchases

None

PSAWorld Mobile App

No in-app purchases

Questions

Is ServiceMatters free?
ServiceMatters is free to download, with no in-app purchases.
Is PSAWorld Mobile App free?
PSAWorld Mobile App is free to download, with no in-app purchases.
Which has better reviews, ServiceMatters or PSAWorld Mobile App?
PSAWorld Mobile App is rated higher. ServiceMatters averages 2.6 out of 5 from 27 ratings, while PSAWorld Mobile App averages 5.0 from 1 ratings.
Do ServiceMatters or PSAWorld Mobile App have ads?
Neither ServiceMatters nor PSAWorld Mobile App shows ads.
Which is updated more often, ServiceMatters or PSAWorld Mobile App?
ServiceMatters ships an update every 2 months, and PSAWorld Mobile App every 21 months. Most recently, ServiceMatters was updated on November 3, 2026 and PSAWorld Mobile App on November 3, 2026.

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