ServiceMatters vs AVB ARC
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ServiceMatters
Access a vast library of technical reference materials for a major appliance manufacturer's brands. Download instruction guides, job aids, and service manuals directly to your mobile device.
- 100,000+ technical reference materials
- Whirlpool Corporation brand portfolio
- Download instruction guides
- Access job aids
- Service manuals available
- Mobile access
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ServiceMatters has gone mobile! Access over 100,000 technical reference materials encompassing Whirlpool Corporation’s portfolio of brands. Download instruction guides, job aids, service manuals and more, straight to your phone.
AVB ARC
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The ARC App is an extension of your core ARC system, allowing for Mobile Delivery Drivers and Repair Technicians to view their tasks for the day, update orders, and generally manage their field work. The app is directly tied into your ARC database at the store, allowing for seamless integration and updates of the relevant orders. Key Features: - View your route for the day, time to next job, and length of the job - Update Orders for parts, add pictures, collect payment, and log notes - View contact and customer history within the App - Contact seller directly from the app - Secure and fast login via password or biometric authentication Note: This app is intended for subscriber's of AVB's ARC software, and will only work with a back-end ARC configured.
Screenshots
Verdict
The clearest difference is iOS requirement: ServiceMatters at 13.0 against AVB ARC's 15.6. On price, update cadence, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
ServiceMatters ships an update every 2 months, AVB ARC every 6 weeks. The most recent releases landed on October 24, 2026 and October 18, 2026 respectively.
| Parameter | ServiceMatters | AVB ARC |
|---|---|---|
| Price | Free | Free |
| Rating | 2.6 (27 ratings) — better | — |
| Positive reviews | 10.0% of reviews | — |
| Number of ratings | 27 — better | — |
| Update frequency | Every 2 months | Every 6 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | — |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 13.0 — better | 15.6 |
| Further details — not scored | ||
| Size | 335 MB | 69 MB |
| Age rating | 17+ | 4+ |
| Developer | Whirlpool Corporation | Associated Volume Buyers, Inc |
In-app purchases
ServiceMatters
No in-app purchases
AVB ARC
No in-app purchases
Questions
Is ServiceMatters free?
Is AVB ARC free?
Do ServiceMatters or AVB ARC have ads?
Which is updated more often, ServiceMatters or AVB ARC?
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