NHS App vs My Mayfair
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
NHS App
Access a range of NHS services securely from your smartphone or tablet. Request repeat prescriptions, view test results, manage appointments, and receive important messages from your GP surgery. You can also manage services for others if granted access.
- Request repeat prescriptions
- View test results
- Manage appointments
- Access health information
- Receive messages from GP
- Manage services for others
Read full descriptionHide full description
The NHS App gives you a simple and secure way to access a range of NHS services on your smartphone or tablet. You can use the app if you are aged 13 or over. You must be registered with an NHS GP surgery in England or the Isle of Man. You can also log in through the NHS website on a computer to use NHS App services. Access NHS services ---------------------- Use the NHS App to access your NHS services, anytime and anywhere. You can request repeat prescriptions, use 111 online, find nearby NHS services and more. Depending on your GP surgery, you may also be able to book appointments and contact your surgery about a health problem. Manage your health -------------------- The NHS App gives you a convenient way to view your health information, including your test results. You can manage your upcoming appointments and prescription requests. You can also make choices about your health, like your organ donation decision. Receive messages ------------------- You can get important messages from your GP surgery and other NHS services through the app. Turning on notifications can alert you to new messages. Manage services for other people --------------------------------- You can switch profiles to access services for other people in the NHS App, such as a child or family member. Your GP surgery needs to give you access and you must both share the same surgery. Log in securely --------------- The NHS App will guide you through setting up an NHS login if you do not have one already. You will be asked to prove who you are. The app will then securely connect to information from your NHS services. If your iPhone or iPad supports Touch ID or Face ID, you can use it to log in, every time you use the app.
My Mayfair
Manage your global health benefits with ease. Access your eCard, pre-authorize hospitalizations, track medical expenses, and submit claims online. Locate in-network facilities for cashless services.
- Secure eCard access
- Pre-authorize hospitalizations
- Track medical expenses
- Locate in-network facilities
- Cashless service information
- Real-time claims management
- Online claim submission
Read full descriptionHide full description
With the Mayfair app, members can securely access their Mayfair eCard, be able to pre-authorize any hospitalisation and keep track of all your medical expenses in one place. Additionally, you are able to locate in network medical facilities where you can receive a cashless service. The app also features claims management, enabling you to keep tabs on the status of your/family claims in real time. You can submit your claim online for hospitalisation, OPD, and other benefits with just a few taps on the app. Download the app now and experience the convenience of managing your global health benefits at your fingertips.
Screenshots
Verdict
The clearest difference is review sentiment: My Mayfair at 50% against NHS App's 24%. My Mayfair also leads on iOS requirement (13.4 vs 15.0). NHS App's advantage is update cadence (every 3 weeks vs every 2 months) and monetization model (free vs ad-supported). On price, ads, in-app purchases and device support there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
NHS App ships an update every 3 weeks, My Mayfair every 2 months. The most recent releases landed on November 6, 2026 and November 4, 2026 respectively.
| Parameter | NHS App | My Mayfair |
|---|---|---|
| Price | Free | Free |
| Rating | 2.7 (76 ratings) — better | — |
| Positive reviews | 24.1% of reviews | 50.0% of reviews — better |
| Number of ratings | 76 — better | — |
| Update frequency | Every 3 weeks — better | Every 2 months |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free — better | Ad-supported |
| Devices | iPhone, iPad, iPod — better | iPhone, iPod |
| Requires iOS | 15.0 | 13.4 — better |
| Further details — not scored | ||
| Size | 13 MB | 18 MB |
| Age rating | 12+ | 17+ |
| Developer | NHS Digital | Medi Assist Healthcare Services |
Customer experience
NHS App
My Mayfair
Bugs and requests
NHS App
Reported bugs
4 issues- Inability to log in after recent update
- Blank screens and loading issues
- Incorrect or missing appointment details
- Syncing problems with GP records
Requested features
5 requests- Ability to book appointments directly
- Improved integration with other health apps
- Inclusion of full medical history
- Persistent login and biometric support
- Notification system for prescription status
My Mayfair
Not enough reviews yet to summarise bugs or requests.
In-app purchases
NHS App
No in-app purchases
My Mayfair
No in-app purchases
