ClearCaptions Mobile vs InnoCaption Video
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ClearCaptions Mobile
This mobile app provides real-time captions for all your phone calls, ensuring you don't miss any part of the conversation. It's designed for individuals with hearing loss and offers a free service with no contracts or hidden fees. Enjoy captioned voicemails, 3-way calling, and customizable caption display.
- Real-time call captioning
- Free personal phone number
- Captioned voicemail
- 3-way calling
- Call waiting
- Adjustable caption font and color
- Bluetooth support
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See every word your callers say. From the provider of innovative in-home phone captioning comes this mobile version for individuals with hearing loss. Wherever you go, you can enjoy captioned mobile calls so you’ll never miss a word. This service is available at NO-COST to individuals whose hearing loss inhibits their phone use — no contracts, no fees, no hidden charges. ClearCaptions Mobile gives you the most accurate, near real-time captioning of what your caller says. ClearCaptions is an FCC-certified service made possible through a federally-funded program. Features: • Free account with a personal ClearCaptions Voice phone number for captioned calls • Captions for incoming and outgoing calls • Free voicemail with captions • 3-way calling • Call waiting • Call contacts from iPhone contact list • Call favorites • Call history with saved captioned calls • E911 support • Caption font and color adjustment • Bluetooth® enabled ClearCaptions is available in the United States and its territories only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.
InnoCaption Video
This app provides video calls with real-time, always-on captions, designed for the deaf and hard of hearing community. It ensures clear communication for all users, with flexible access options for both hearing and hearing-impaired individuals.
- Real-time, always-on captions
- Designed for deaf and hard of hearing
- Free for users with hearing loss (FCC funded)
- Flexible access for hearing users
- Call anyone, anywhere (app or web link)
- Optimized for assistive hearing devices
- Private and secure calls
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InnoCaption Video brings fast, accurate live captioning to video calls. Designed specifically for the deaf and hard of hearing community, our free service makes sure you never miss a moment of connection with the people who matter most. WHY WE BUILT INNOCAPTION VIDEO Visual cues and lip-reading can make communication easier, but video calling platforms haven’t been built with accessibility in mind. InnoCaption Video fills the gap, providing an intuitive, familiar video call experience with always-on captions that make it easy to understand every word. KEY FEATURES FAST, ACCURATE CAPTIONS InnoCaption Video is powered by InnoCaption’s best-in-class AI captioning. Both sides can see the captions to help ensure accuracy. CAPTIONS ALWAYS ON With InnoCaption Video, captions stay onscreen for the entire call without disappearing or having to be manually toggled on. CUSTOMIZABLE SIZES To make captions more comfortable to read, the size of the caption window and text can be adjusted live on the call with simple touch controls. CALL ANYONE, ANYWHERE - App to app: Invite friends and family to download the app and connect with you for seamless calling. - Web links: Share one-time web links that let your contacts join video calls instantly through their browser. STREAM AUDIO TO HEARING DEVICES For easier listening, the call audio can be streamed directly to personal hearing devices like cochlear implants or hearing aids. NO COST TO USERS Individuals with hearing loss in the U.S. can make and receive free, unlimited video calls, funded by the FCC’s Telecommunications Relay Services Fund. PRIVATE & SECURE Your privacy is our priority. Our strict privacy and operations protocols are regulated and audited by the FCC, and your calls are 100% confidential. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. There is a cost for each minute of captions generated, paid from a federally administered fund. InnoCaption Video is designed for individuals with hearing loss and can also be used by friends and family when staying connected to them.
Screenshots
Verdict
The clearest difference is review sentiment: InnoCaption Video at 80% against ClearCaptions Mobile's 50%. InnoCaption Video also leads on update cadence (every 2 weeks vs every 3 months) and rating (4.7 vs 4.4). ClearCaptions Mobile's advantage is ratings volume (2.1K vs 21). On price, ads, in-app purchases and monetization model there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
InnoCaption Video holds the better App Store score, 4.7 against 4.4. That said, the two scores are not equally well evidenced: ClearCaptions Mobile has 2.1K ratings behind it against 21, so its average is the more settled of the two. Written reviews point the same way: 50% of ClearCaptions Mobile's written reviews are positive against 80% of InnoCaption Video's.
ClearCaptions Mobile ships an update every 3 months, InnoCaption Video every 2 weeks. The most recent releases landed on November 6, 2026 and November 5, 2026 respectively.
| Parameter | ClearCaptions Mobile | InnoCaption Video |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (2.1K ratings) | 4.7 (21 ratings) — better |
| Positive reviews | 50.0% of reviews | 80.0% of reviews — better |
| Number of ratings | 2.1K — better | 21 |
| Update frequency | Every 3 months | Every 2 weeks — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, iPod |
| Requires iOS | 15.0 — better | 15.1 |
| Further details — not scored | ||
| Size | 94 MB | 100 MB |
| Age rating | 4+ | 4+ |
| Developer | ClearCaptions, LLC | Mezmo Corporation |
Customer experience
ClearCaptions Mobile
InnoCaption Video
Bugs and requests
ClearCaptions Mobile
Reported bugs
3 issues- Frequent app crashes
- Missed calls and voicemails
- Issues with password recovery
Requested features
3 requests- Ability to save call transcripts
- Improved compatibility with other devices
- More language support for transcription
InnoCaption Video
Not enough reviews yet to summarise bugs or requests.
In-app purchases
ClearCaptions Mobile
No in-app purchases
InnoCaption Video
No in-app purchases
Questions
Is ClearCaptions Mobile free?
Is InnoCaption Video free?
Which has better reviews, ClearCaptions Mobile or InnoCaption Video?
Do ClearCaptions Mobile or InnoCaption Video have ads?
Which is updated more often, ClearCaptions Mobile or InnoCaption Video?
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