ClearCaptions Mobile vs CaptionCall
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
ClearCaptions Mobile
This mobile app provides real-time captions for all your phone calls, ensuring you don't miss any part of the conversation. It's designed for individuals with hearing loss and offers a free service with no contracts or hidden fees. Enjoy captioned voicemails, 3-way calling, and customizable caption display.
- Real-time call captioning
- Free personal phone number
- Captioned voicemail
- 3-way calling
- Call waiting
- Adjustable caption font and color
- Bluetooth support
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See every word your callers say. From the provider of innovative in-home phone captioning comes this mobile version for individuals with hearing loss. Wherever you go, you can enjoy captioned mobile calls so you’ll never miss a word. This service is available at NO-COST to individuals whose hearing loss inhibits their phone use — no contracts, no fees, no hidden charges. ClearCaptions Mobile gives you the most accurate, near real-time captioning of what your caller says. ClearCaptions is an FCC-certified service made possible through a federally-funded program. Features: • Free account with a personal ClearCaptions Voice phone number for captioned calls • Captions for incoming and outgoing calls • Free voicemail with captions • 3-way calling • Call waiting • Call contacts from iPhone contact list • Call favorites • Call history with saved captioned calls • E911 support • Caption font and color adjustment • Bluetooth® enabled ClearCaptions is available in the United States and its territories only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP Captioned Telephone Service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service.
CaptionCall
This app provides real-time, live captions for phone calls, enabling deaf and hard-of-hearing individuals to communicate effectively. It offers a free, secure, and private way to make and receive calls with automatic transcription, accessible anywhere with internet service.
- Live call captioning
- Real-time transcription
- Customizable display
- Secure and private
- Use WiFi or mobile data
- Voicemail alerts
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CaptionCall Mobile empowers deaf and hard-of-hearing individuals to make and receive phone calls with instant live captions. CaptionCall Mobile offers captioned phone calls in real-time at no cost to qualified deaf and hard-of-hearing users in an easy-to-use mobile app that integrates seamlessly into daily life and work. Why CaptionCall? No more landlines. CaptionCall Mobile goes where you go, allowing you to make and receive captioned calls from your mobile device anywhere with WiFi or mobile data service. Fast, accurate, and easy, CaptionCall automatically transcribes both sides of your conversation in a customizable easy-to-read format, using advanced voice to text for deaf and hard-of-hearing that is 100% private and secure. Accurate call captions appear in real-time for free-flowing, natural conversation. No cost, ever. As an FCC-approved captioned call service, CaptionCall provides 100% no-cost call captioning to those with qualified hearing loss, thanks to a federally-administered fund. GETTING STARTED WITH CAPTIONCALL MOBILE IS EASY: 1. Install the CaptionCall Mobile app 2. Create an account. You must provide accurate account information to meet federal requirements and enable your service. 3. Receive your new CaptionCall Mobile phone number for making and receiving captioned calls. Or you can continue using your existing phone number and automatically forward them to CaptionCall Mobile on your mobile device or tablet for captioning. 4. Tap “Allow” when asked to grant permissions to CaptionCall Mobile. You'll have quick access to your saved contacts, captioned voicemail and voicemail alerts, and can dial and receive calls from any phone number, just like your regular phone. 5. Use CaptionCall Mobile to start making calls with instant live captions. CaptionCall Mobile is exclusively for people with hearing loss who need captions to use the phone effectively in the United States only. CaptionCall and CaptionCall Mobile are available in the United States only. FEDERAL LAW PROHIBITS ANYONE BUT REGISTERED USERS WITH HEARING LOSS FROM USING INTERNET PROTOCOL (IP) CAPTIONED TELEPHONES WITH THE CAPTIONS TURNED ON. IP captioned telephone service may use a live operator. The operator generates captions of what the other party to the call says. These captions are then sent to your phone. There is a cost for each minute of captions generated, paid from a federally administered fund. No costs are passed along to individuals who qualify for the service. The CaptionCall phone and app remain the property of Sorenson in order to provide ongoing support, service, and upgrades. Patent information: www.Sorenson.com/Legal. Please report any bugs and feedback to Happy calling! Thanks, The CaptionCall Mobile Team
Screenshots
Verdict
The clearest difference is rating: CaptionCall at 4.8 against ClearCaptions Mobile's 4.4. CaptionCall also leads on review sentiment (74% vs 50%) and update cadence (fortnightly vs every 2 months). ClearCaptions Mobile's advantage is iOS requirement (12.0 vs 16.0). On price, ratings volume, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
CaptionCall holds the better App Store score, 4.8 against 4.4. Both are backed by a comparable volume of ratings — 1.8K and 3.6K respectively. Written reviews point the same way: 50% of ClearCaptions Mobile's written reviews are positive against 74% of CaptionCall's.
ClearCaptions Mobile ships an update every 2 months, CaptionCall fortnightly. Both last shipped on September 24, 2026.
| Parameter | ClearCaptions Mobile | CaptionCall |
|---|---|---|
| Price | Free | Free |
| Rating | 4.4 (1.8K ratings) | 4.8 (3.6K ratings) — better |
| Positive reviews | 50.0% of reviews | 74.2% of reviews — better |
| Number of ratings | 1.8K | 3.6K — better |
| Update frequency | Every 2 months | Fortnightly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPad, iPod | iPhone, iPad, Apple Watch |
| Requires iOS | 12.0 — better | 16.0 |
| Further details — not scored | ||
| Size | 105 MB | 110 MB |
| Age rating | 4+ | 4+ |
| Developer | ClearCaptions, LLC | MachineGenius |
Customer experience
ClearCaptions Mobile
CaptionCall
User reviews
ClearCaptions Mobile
From 1.8K App Store ratingsWhat we love
- 🙌 Helpful for hearing-impaired users
- 👍 Improves phone accessibility
- 💯 Life-changing service
- 🤝 Great customer support
Room to improve
- 🐛 Unreliable call quality and connectivity
- ⏱️ Delayed captions and transcription
- 🤖 Inaccurate automated transcription
- 🔒 Privacy concerns with caller ID
CaptionCall
From 3.6K App Store ratingsWhat we love
- 👍 Great captioning quality
- 🚀 Fast and accurate transcription
- 🔓 Ability to use own phone number
- 💡 Saves call transcripts for reference
- 👍 Helpful for hearing-impaired users
Room to improve
- 🐛 Occasional dropped calls
- 🐛 Inconsistent performance
- 🔒 Privacy concerns with personal data
- 🐛 Caller ID issues
- 🐛 Difficulty with voicemail
Bugs and requests
ClearCaptions Mobile
Reported bugs
3 issues- Frequent app crashes
- Missed calls and voicemails
- Issues with password recovery
Requested features
3 requests- Ability to save call transcripts
- Improved compatibility with other devices
- More language support for transcription
CaptionCall
Reported bugs
3 issues- Login/connection issues
- Captions not showing up during calls
- Keypad blocking captions
Requested features
4 requests- Automatic language detection and switching
- Text-to-speech functionality for mute users
- Customizable tone/volume settings
- Improved integration with phone dialer
In-app purchases
ClearCaptions Mobile
No in-app purchases
CaptionCall
No in-app purchases
Questions
Is ClearCaptions Mobile free?
Is CaptionCall free?
Which has better reviews, ClearCaptions Mobile or CaptionCall?
Do ClearCaptions Mobile or CaptionCall have ads?
Which is updated more often, ClearCaptions Mobile or CaptionCall?
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