KASTO VisualAssistance vs EFA

KASTO VisualAssistance significantly expands the possibilities of remote maintenance and repair. Using their tablet, smartphone or smart glasses, users can send live videos to KASTO‘s service experts for real-time visual assistance and information in the event of breakdown or maintenance works. This enables • a significantly faster and more accurate exchange of information • an increase in the proportion of remote repairs • an increase in availability and productivity • a reduction in maintenance costs All connections to KASTO VisualAssistance are encrypted (SSL, https, DTLS, SRTP).

With the EFA-SmartConnect® app you can manage your networked EFAFLEX doors at a glance. In the central overview you can see the status of each individual door in real time. The app simplifies the planning of maintenance and preventive maintenance. In addition, it is easy to contact the EFAFLEX service and directly send maintenance plans. « Requirements » For the use of EFA-SmartConnect® the control platform EFA-TRONIC® with activated EFA SmartConnect® expansion board is required. This can be retrofitted. « Networking » • Doors can be connected to a common network • Doors can be integrated into existing networks « Door overview » • Overview page of all doors in the network with status and current cyclecounter • Display of the remaining number of operations or time until the next maintenance « Maintenance » • Display of the service life of individual wear parts as date or number of remaining operations based on usage analysis « Parameterization » • Access to settings « Event Log » • Display of events and description « Support request » • Trigger a service request to EFAFLEX with transmission of relevant data « What are the app permissions required for? » • Camera and microphone: Capturing QR codes and taking photos for support requests • Location: Manage and automatically change WiFi networks • Storage: Creation of support requests