Comparison

Gorgias Helpdesk vs Neurable One

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Gorgias Helpdesk

Manage customer support across email, live chat, phone, and social media from a single mobile interface. Streamline ticket management, view customer history, and respond instantly with templates and macros to save time and money.

Highlights
  • Unified inbox for all channels
  • View customer history across channels
  • Respond instantly with templates
  • Use macros for quick answers
  • Support for multiple stores
  • Access customer order details
Features
Read full description

The Gorgias mobile application gives you access to a true all-in-one help desk experience while at the office or on-the-go. View and respond to email, live chat, phone, Facebook, Instagram, contact us page through one unified, mobile platform so you can streamline your support tickets, saving you time and money. From our mobile app, you can: Provide Customer Service On Every CRM Channel - Manage conversations from email, live chat, phone, and social in one helpdesk - See the full customer live chat and message history across different channels in one view - Provide support for multiple stores Cut Customer Support Time In Half - Respond instantly with live chat - See customer support details and orders right next to the ticket - Respond in one click using pre-made templates - Use Macros (variables like order status, shipping date, etc.) to pre-fill answers Gorgias is a help desk (help center or customer support) for Ecommerce stores that allows your customer service team to manage all of your support, customer service in one place. Top Shopify and Magento stores use Gorgias to reduce ticket first response time and increase the efficiency of their customer support teams.

About

Neurable One

Features
Read full description

Neurable One headphones read your brain activity while you work. This app turns that signal into something you can act on. Start a focus session and the app tracks your attention live, against your own baseline rather than an average. When your focus drifts, an audio cue tells you, so you can pull it back before you lose the thread. Every session is saved to your own record, so you can see how today compares with last week. Add a note to any session — a short night, a second coffee, a meeting that wrecked your afternoon. A number means more when you know what was happening around it. WHAT WE MEASURE EEG reads electrical activity at the surface of your head. It does not read thoughts, words, images or mood. We measure signal patterns associated with attention and effort, and we report what we measured against what you measured before. When a reading disagrees with how you feel, we do not assume the reading is right. Where the signal was not clean enough to report, you see a dash rather than a guess. Neurable One is a consumer wellness product. It is not a medical device. It does not diagnose, treat or monitor any condition. We make no claim that using it improves any cognitive outcome. YOUR DATA We do not sell brain data and we do not use it for advertising. You can ask us to delete your data at any time. Requires Neurable One headphones, sold separately.

Screenshots

Gorgias Helpdesk4 screens
Neurable One3 screens

Verdict

The call

The clearest difference is update cadence: Neurable One at every 2 days against Gorgias Helpdesk's monthly. Gorgias Helpdesk's advantage is device support (3 vs 1). On price, ads, in-app purchases and iOS requirement there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

UpkeepUpdate frequency

Gorgias Helpdesk ships an update monthly, Neurable One every 2 days. The most recent releases landed on October 24, 2026 and October 11, 2026 respectively.

Scorecard2 real differences · 8 level
Gorgias Helpdesk versus Neurable One: the parameters behind the verdict, then further details
ParameterGorgias HelpdeskNeurable One
PriceFreeFree
Rating1.6 (77 ratings) — better—
Positive reviews2.9% of reviews—
Number of ratings77 — better—
Update frequencyMonthlyEvery 2 days — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreemium—
DevicesiPhone, iPad, iPod — betteriPhone
Requires iOS15.1 — better16.4
Further details — not scored
Size38 MB549 MB
Age rating4+4+
DeveloperGorgias Inc.Neurable

Bugs and requests

Gorgias Helpdesk

Reported bugs

17 issues
  • Text input cursor jumps around during typing
  • Words get scrambled or autocorrected incorrectly
  • Keyboard inserts random words while typing
  • Unexpected logouts every few hours or days
  • Authentication verification loops that don't resolve
Show 12 more
  • Push notifications not triggering
  • App crashes on login or when opening messages
  • Text field scrolling issues
  • Tickets close unexpectedly when closing app
  • Voice-to-text cuts out after one or two words
  • Keyboard covers text input field
  • iPad app doesn't support landscape mode
  • Face ID login crashes app
  • Slow app performance and responsiveness
  • Login information not saved between sessions
  • Macros not functioning on mobile
  • Email signature not populating automatically

Requested features

14 requests
  • iPad landscape mode orientation support
  • Google Sign-In authentication option
  • Photo upload from phone gallery
  • Working push notifications for new messages
  • Search functionality for tickets and conversations
Show 9 more
  • Easy internal note creation
  • Macro support on mobile
  • Better autocorrect/predictive text handling with toggle option
  • Phone call functionality (previously available)
  • Automatic email signature population
  • Face ID login support
  • Ticket closing functionality from within ticket view
  • Better keyboard management to show text being typed
  • Feature parity with desktop version

Neurable One

Not enough reviews yet to summarise bugs or requests.

In-app purchases

None

Gorgias Helpdesk

No in-app purchases

None

Neurable One

No in-app purchases

Questions

Is Gorgias Helpdesk free?
Gorgias Helpdesk is free to download, with no in-app purchases.
Is Neurable One free?
Neurable One is free to download, with no in-app purchases.
Do Gorgias Helpdesk or Neurable One have ads?
Neither Gorgias Helpdesk nor Neurable One shows ads.
Which is updated more often, Gorgias Helpdesk or Neurable One?
Gorgias Helpdesk ships an update monthly, and Neurable One every 2 days. Most recently, Gorgias Helpdesk was updated on October 24, 2026 and Neurable One on October 11, 2026.

Other comparisons