KBZPay Customer vs MytelPay
Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.
KBZPay Customer
A mobile wallet app for secure and convenient money transactions in Myanmar. Easily pay bills, transfer funds, and manage cash in/out with just a few taps.
- Mobile wallet
- Secure transactions
- Convenient payments
- Money transfers
- Cash in/out
- Bill payments
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KBZPay is a mobile wallet powered by KBZ Bank. It’s the safer, simpler and more convenient way to transact money in Myanmar. With just a few taps on your phone, whether you wish to pay, transfer, cash in or out – it’s easy with KBZPay
MytelPay
Manage your finances easily with this mobile wallet designed for everyday transactions in Myanmar. Send money, pay bills, top up your phone, and make purchases using QR codes. Enjoy secure transactions with biometric login and PIN protection.
- Mobile top-ups and data packs
- Instant money transfers
- QR code payments
- Bank and agent deposits/withdrawals
- Bill payments
- Promotions and rewards
- Transaction history tracking
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MytelPay is a mobile wallet built for everyday life in Myanmar. Pay, top up, transfer and manage your money in one simple app, in Burmese or English. With MytelPay you can: 1) Top up airtime and buy data packs for all major networks 2) Send money instantly with just a phone number 3) Scan QR codes to pay at shops and merchants 4) Add money to and withdraw from your wallet through banks and agents 5) Pay bills and digital services from home 6) Enjoy promotions, vouchers, rewards and fun ways to share gifts 7) Track every transaction with clear receipts and history Your security comes first: - Biometric sign-in and payment confirmation - SmartOTP and PIN protection - Automatic lock when you leave the app MytelPay keeps adding new services and features, so your daily payments stay quick, simple and safe.
Screenshots
Verdict
The clearest difference is rating: MytelPay at 2.4 against KBZPay Customer's 1.7. MytelPay also leads on update cadence (monthly vs every 3 months). KBZPay Customer's advantage is ratings volume (21K vs 1K). On price, review sentiment, ads and in-app purchases there is nothing between them.
Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS
Both are free to download. Neither carries in-app purchases, so what you see is what you pay.
MytelPay holds the better App Store score, 2.4 against 1.7. That said, the two scores are not equally well evidenced: KBZPay Customer has 21K ratings behind it against 1K, so its average is the more settled of the two. Written reviews point the same way: 8% of KBZPay Customer's written reviews are positive against 10% of MytelPay's.
KBZPay Customer ships an update every 3 months, MytelPay monthly. The most recent releases landed on November 10, 2026 and November 3, 2026 respectively.
| Parameter | KBZPay Customer | MytelPay |
|---|---|---|
| Price | Free | Free |
| Rating | 1.7 (21K ratings) | 2.4 (1K ratings) — better |
| Positive reviews | 8.4% of reviews | 9.8% of reviews — better |
| Number of ratings | 21K — better | 1K |
| Update frequency | Every 3 months | Monthly — better |
| Ads | No | No |
| In-app purchases | No | No |
| Monetization | Free | Free |
| Devices | iPhone, iPod | iPhone, iPad, iPod — better |
| Requires iOS | 15.5 | 15.0 — better |
| Further details — not scored | ||
| Size | 291 MB | 37 MB |
| Age rating | 4+ | 4+ |
| Developer | Kanbawza Bank Limited | Mytel Pay |
Customer experience
KBZPay Customer
MytelPay
User reviews
KBZPay Customer
From 21K App Store ratingsWhat we love
- 👍 Great customer service
- 🚀 Useful pay app
Room to improve
- 🔒 No security
- 🔒 Accounts frozen without reason
- ⚠️ Unreliable service
- ⚠️ Frequent errors and issues
- ⚠️ Terrible customer service
MytelPay
From 1K App Store ratingsWhat we love
- 👍 Easy to use
- 💡 Helpful for earning ID points
- 👍 Useful app
Room to improve
- 🐛 Crashes and errors
- 🐛 Unreliable payment processing
- 🐛 Poor customer service
- 🐛 Compatibility issues on iOS
- 🔒 Privacy and security concerns
Bugs and requests
KBZPay Customer
Reported bugs
4 issues- Login issues
- Frequent crashes
- Slow performance
- Withdrawal and top-up problems
Requested features
3 requests- Add option to disable notifications
- Improve transaction experience
- Support older iOS versions
MytelPay
Reported bugs
3 issues- Login issues
- Disappearing funds during transactions
- Incompatibility with newer iOS versions
Requested features
2 requests- Add Netflix payment option
- Fix language display issues
In-app purchases
KBZPay Customer
No in-app purchases
MytelPay
No in-app purchases
