Comparison

CB Pay vs KBZPay Customer

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

CB Pay

This mobile banking app offers a convenient way to manage your finances on the go. Perform transfers, make payments via QR codes, top up mobile phones, and apply for banking services. It also helps you locate ATMs, branches, and merchants.

Highlights
  • Money transfers via ATM, account, phone, or NRIC number
  • Dynamic and static QR code payments
  • Mobile top-ups for major carriers
  • ATM/branch/merchant location finder
  • Scheduled payments
  • Bill payments
Features
Read full description

CB Bank PCL is one of the largest private banks in Myanmar. CB Bank was established on 21st August 1992 with the permission of the Central Bank of Myanmar under the law of Financial Institutions of Myanmar and the Central Bank of Myanmar. CB bank always strives to offer enjoyable experiences for the customers with the best solution and most reliable financial services. With such objectives towards improving technology and innovation in the rapidly changing landscape of banking and financial services, we have launched the CB Pay – mobile banking app which is a solution to delight our valued customers. CB Pay not only facilitates banking at your fingertips but also eases your lifestyle. CB Pay is a mobile banking service which is available to use in all mobile phone devices. Customers can download CB Pay app to their mobile phones and do self-registration for their wallet account. If customers already have ATM card, they can register with their ATM card number so that CB pay will automatically link with his ATM card account. CB Pay Features - Transfer money to all CB Bank customers with ATM card number, Account number, Phone number (CB pay number) or even with NRIC number for those who do not have bank account/ATM or CB pay wallet account. - Pay or Request money with dynamic QR code within CB pay users. - Make payment with static QR code at stores, restaurants or taxi drivers. - Check the default account’s balance at sneak peak - Top-up mobile (MPT, MecTel, Telenor, Ooredoo) - Enjoy services like ATM card application, loan application or cheque book requests. - Pay your bills such as electricity bill, 4-TV bill or insurance. - Top-up Master/Visa cards and repay credit card - Find your nearest CB Bank ATMs/CRM, branches, Exchange Counters, CB agents and Merchants locations on-the-go. - Scheduling your payment for specific purpose and dates. - Find up-to-date exchange rate

About

KBZPay Customer

A mobile wallet app for secure and convenient money transactions in Myanmar. Easily pay bills, transfer funds, and manage cash in/out with just a few taps.

Highlights
  • Mobile wallet
  • Secure transactions
  • Convenient payments
  • Money transfers
  • Cash in/out
  • Bill payments
Features
Read full description

KBZPay is a mobile wallet powered by KBZ Bank. It’s the safer, simpler and more convenient way to transact money in Myanmar. With just a few taps on your phone, whether you wish to pay, transfer, cash in or out – it’s easy with KBZPay

Screenshots

CB Pay4 screens
KBZPay Customer4 screens

Verdict

The call

The clearest difference is rating: CB Pay at 3.7 against KBZPay Customer's 1.7. CB Pay also leads on review sentiment (22% vs 8%) and iOS requirement (11.0 vs 15.5). KBZPay Customer's advantage is ratings volume (20K vs 527). On price, update cadence, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

CB Pay holds the better App Store score, 3.7 against 1.7. That said, the two scores are not equally well evidenced: KBZPay Customer has 20K ratings behind it against 527, so its average is the more settled of the two. Written reviews point the same way: 22% of CB Pay's written reviews are positive against 8% of KBZPay Customer's.

UpkeepUpdate frequency

CB Pay ships an update every 4 months, KBZPay Customer every 3 months. The most recent releases landed on September 19, 2026 and September 23, 2026 respectively.

Scorecard4 real differences · 6 level
CB Pay versus KBZPay Customer: the parameters behind the verdict, then further details
ParameterCB PayKBZPay Customer
PriceFreeFree
Rating3.7 (527 ratings) — better1.7 (20K ratings)
Positive reviews21.6% of reviews — better7.6% of reviews
Number of ratings52720K — better
Update frequencyEvery 4 monthsEvery 3 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPod
Requires iOS11.0 — better15.5
Further details — not scored
Size56 MB281 MB
Age rating4+4+
DeveloperCB BANK PCLKanbawza Bank Limited

Customer experience

CB Pay

All ratings507 ratings
Positive63.7%
Neutral11.0%
Negative25.2%
Written reviews88 reviews
Positive21.6%
Neutral12.5%
Negative65.9%

KBZPay Customer

All ratings20,493 ratings
Positive17.0%
Neutral2.7%
Negative80.3%
Written reviews500 reviews
Positive7.6%
Neutral1.6%
Negative90.8%

User reviews

CB Pay

From 527 App Store ratings

What we love

  • 👍 User-friendly app
  • 🚀 Easy to use
  • 💡 Useful features like mobile top-up and bill payment

Room to improve

  • 🐛 Crashes and bugs
  • ⏱️ Slow performance and frequent timeouts
  • 🔒 Security issues with login and session management
  • 📱 Compatibility problems with newer iOS versions
  • 💸 Poor customer service

KBZPay Customer

From 20K App Store ratings

What we love

  • 👍 Great customer service
  • 🚀 Useful pay app

Room to improve

  • 🔒 No security
  • 🔒 Accounts frozen without reason
  • ⚠️ Unreliable service
  • ⚠️ Frequent errors and issues
  • ⚠️ Terrible customer service

Bugs and requests

CB Pay

Reported bugs

4 issues
  • Login screen freezes and crashes
  • Issues with mobile top-up and bill payment
  • Incorrect transaction dates
  • Problems with gift card and QR code scanning features

Requested features

4 requests
  • Expand transaction history view
  • Add support for more payment methods like Wave Money
  • Improve UI and design
  • Implement Myanmar Unicode support

KBZPay Customer

Reported bugs

4 issues
  • Login issues
  • Frequent crashes
  • Slow performance
  • Withdrawal and top-up problems

Requested features

3 requests
  • Add option to disable notifications
  • Improve transaction experience
  • Support older iOS versions

In-app purchases

None

CB Pay

No in-app purchases

None

KBZPay Customer

No in-app purchases

Questions

Is CB Pay free?
CB Pay is free to download, with no in-app purchases.
Is KBZPay Customer free?
KBZPay Customer is free to download, with no in-app purchases.
Which has better reviews, CB Pay or KBZPay Customer?
CB Pay is rated higher. CB Pay averages 3.7 out of 5 from 527 ratings, while KBZPay Customer averages 1.7 from 20K ratings.
Do CB Pay or KBZPay Customer have ads?
Neither CB Pay nor KBZPay Customer shows ads.
Which is updated more often, CB Pay or KBZPay Customer?
CB Pay ships an update every 4 months, and KBZPay Customer every 3 months. Most recently, CB Pay was updated on September 19, 2026 and KBZPay Customer on September 23, 2026.

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