Comparison

Connect Resident vs Zuul Systems

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Connect Resident

Manage your community with ease. Access important documents, view your account history, make payments, and connect with neighbors. This app provides convenient, 24/7 access to essential community services.

Highlights
  • Access Forms and Documents
  • View Account History
  • Make Payments
  • Resident Directory
  • 24/7 Community Access
Features
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Stay connected to your community wherever you are with FirstService Residential Connect Mobile. Enjoy simple navigation and 24/7 access to manage your account, view documents, make payments, and stay informed. Need help? HODA, our built-in webchat assistant, is available anytime to answer questions and guide you every step of the way.

About

Zuul Systems

Grant seamless entry to your gated community for guests. This app allows residents to send digital passes, reducing wait times and enhancing security. Registered guests can easily request passes and access community amenities.

Highlights
  • Send digital guest passes
  • Reduce gate wait times
  • Improve community security
  • Guest pass requests
  • Contact integration
  • QR code passes
  • Add passes to calendar
Features
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The ZUUL Systems app allows registered users with residential access to directly send guests a pass for entry into their gated community. Advanced features allow for a significant reduction in wait time at the gate for guests, as well as improved security measures for residents. Registered guests can request a pass from residents. Create groups, favorites, and import all your contacts directly from your phone. Passes contain your pre-scanned ID, unique QR code, and ability to get directions and add a pass to calendars as a reminder.

Screenshots

Connect Resident4 screens
Zuul Systems2 screens

Verdict

The call

The clearest difference is review sentiment: Zuul Systems at 68% against Connect Resident's 9%. Zuul Systems also leads on rating (3.8 vs 2.1) and update cadence (weekly vs every 9 months). On price, ratings volume, ads and in-app purchases there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Zuul Systems holds the better App Store score, 3.8 against 2.1. Both are backed by a comparable volume of ratings — 82 and 38 respectively. Written reviews point the same way: 9% of Connect Resident's written reviews are positive against 68% of Zuul Systems's.

UpkeepUpdate frequency

Connect Resident ships an update every 9 months, Zuul Systems weekly. The most recent releases landed on October 29, 2026 and October 25, 2026 respectively.

Scorecard3 real differences · 7 level
Connect Resident versus Zuul Systems: the parameters behind the verdict, then further details
ParameterConnect ResidentZuul Systems
PriceFreeFree
Rating2.1 (82 ratings)3.8 (38 ratings) — better
Positive reviews8.8% of reviews68.0% of reviews — better
Number of ratings82 — better38
Update frequencyEvery 9 monthsWeekly — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.615.6
Further details — not scored
Size12 MB52 MB
Age rating4+4+
DeveloperFirstService ResidentialZUUL SYSTEMS, LLC

Customer experience

Connect Resident

All ratings71 ratings
Positive28.2%
Neutral4.2%
Negative67.6%
Written reviews34 reviews
Positive8.8%
Neutral0.0%
Negative91.2%

Zuul Systems

All ratings29 ratings
Positive79.3%
Neutral0.0%
Negative20.7%
Written reviews25 reviews
Positive68.0%
Neutral0.0%
Negative32.0%

In-app purchases

None

Connect Resident

No in-app purchases

None

Zuul Systems

No in-app purchases

Questions

Is Connect Resident free?
Connect Resident is free to download, with no in-app purchases.
Is Zuul Systems free?
Zuul Systems is free to download, with no in-app purchases.
Which has better reviews, Connect Resident or Zuul Systems?
Zuul Systems is rated higher. Connect Resident averages 2.1 out of 5 from 82 ratings, while Zuul Systems averages 3.8 from 38 ratings.
Do Connect Resident or Zuul Systems have ads?
Neither Connect Resident nor Zuul Systems shows ads.
Which is updated more often, Connect Resident or Zuul Systems?
Connect Resident ships an update every 9 months, and Zuul Systems weekly. Most recently, Connect Resident was updated on October 29, 2026 and Zuul Systems on October 25, 2026.

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