Comparison

Connect Resident vs Tap2Open Dashboard

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

Connect Resident

Manage your community with ease. Access important documents, view your account history, make payments, and connect with neighbors. This app provides convenient, 24/7 access to essential community services.

Highlights
  • Access Forms and Documents
  • View Account History
  • Make Payments
  • Resident Directory
  • 24/7 Community Access
Features
Read full description

Stay connected to your community wherever you are with FirstService Residential Connect Mobile. Enjoy simple navigation and 24/7 access to manage your account, view documents, make payments, and stay informed. Need help? HODA, our built-in webchat assistant, is available anytime to answer questions and guide you every step of the way.

About

Tap2Open Dashboard

Grant temporary access to your community entrance for guests using their smartphones. Send invites via text or email, manage access schedules, and view access history.

Highlights
  • Create and send guest invites
  • Invite via text or email
  • Smartphone-based entry
  • Manage access schedules
  • View access history
  • Invite multiple guests
Features
Read full description

The Tap2Open Dashboard app allows you to create and send invites to your friends, family or even the plumber. Invites can be sent via text message or email. Once your guest receives their invite they can conveniently open the entrance of your community at the tap of a button once they arrive using only their smartphone. The Tap2Open Dashboard allows you to manage your invites, view history of access, invite multiple guests and even create schedules for your guests' access. System Requirements: *Tap2Open enabled entrance *Tap2Open account *iPhone, iPod, or iPad

Screenshots

Connect Resident4 screens
Tap2Open Dashboard4 screens

Verdict

The call

The clearest difference is rating: Tap2Open Dashboard at 3.9 against Connect Resident's 2.1. Tap2Open Dashboard also leads on review sentiment (50% vs 9%) and update cadence (every 4 months vs every 9 months). Connect Resident's advantage is ratings volume (81 vs 16). On price, ads, in-app purchases and monetization model there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

Tap2Open Dashboard holds the better App Store score, 3.9 against 2.1. That said, the two scores are not equally well evidenced: Connect Resident has 81 ratings behind it against 16, so its average is the more settled of the two. Written reviews point the same way: 9% of Connect Resident's written reviews are positive against 50% of Tap2Open Dashboard's.

UpkeepUpdate frequency

Connect Resident ships an update every 9 months, Tap2Open Dashboard every 4 months. The most recent releases landed on October 21, 2026 and October 24, 2026 respectively.

Scorecard5 real differences · 5 level
Connect Resident versus Tap2Open Dashboard: the parameters behind the verdict, then further details
ParameterConnect ResidentTap2Open Dashboard
PriceFreeFree
Rating2.1 (81 ratings)3.9 (16 ratings) — better
Positive reviews8.8% of reviews50.0% of reviews — better
Number of ratings81 — better16
Update frequencyEvery 9 monthsEvery 4 months — better
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPodiPhone, iPad, iPod — better
Requires iOS15.612.0 — better
Further details — not scored
Size12 MB14 MB
Age rating4+4+
DeveloperFirstService ResidentialTap2Open

Customer experience

Connect Resident

All ratings71 ratings
Positive28.2%
Neutral4.2%
Negative67.6%
Written reviews34 reviews
Positive8.8%
Neutral0.0%
Negative91.2%

Tap2Open Dashboard

All ratings16 ratings
Positive75.0%
Neutral12.5%
Negative12.5%
Written reviews2 reviews
Positive50.0%
Neutral50.0%
Negative0.0%

In-app purchases

None

Connect Resident

No in-app purchases

None

Tap2Open Dashboard

No in-app purchases

Questions

Is Connect Resident free?
Connect Resident is free to download, with no in-app purchases.
Is Tap2Open Dashboard free?
Tap2Open Dashboard is free to download, with no in-app purchases.
Which has better reviews, Connect Resident or Tap2Open Dashboard?
Tap2Open Dashboard is rated higher. Connect Resident averages 2.1 out of 5 from 81 ratings, while Tap2Open Dashboard averages 3.9 from 16 ratings.
Do Connect Resident or Tap2Open Dashboard have ads?
Neither Connect Resident nor Tap2Open Dashboard shows ads.
Which is updated more often, Connect Resident or Tap2Open Dashboard?
Connect Resident ships an update every 9 months, and Tap2Open Dashboard every 4 months. Most recently, Connect Resident was updated on October 21, 2026 and Tap2Open Dashboard on October 24, 2026.

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